Professional Profile

General Manager

Innovative Business Development & Operations Executive with 15+ years of experience in building and leading B2B and B2G business development/PPP strategy, high-impact innovations and programs serving millions of consumers in public and private sectors. Highly skilled at leading over 1000+ cross-functional teams, and executing robust strategies to drive operational and service excellence in tough operating environments. Deep expertise in government relations, innovation, digitization & change management with reduced cost, higher quality & yield. Impassioned champion of delivering wide-scale social impact to strengthen welfare and economic development. Donor/Funder experience includes World Bank, USAID, DANIDA, DFID/FCDO, Government of Kenya and more.

Summary of Accomplishments

Secured $250 million public-private partnership contracts in WASH, Infrastructure and Clean Energy through business development and partnerships.

Set up & increased scalability of a Leadership Academy with seconded Kenya School of Government trainers; kept costs low.

Improved market access for over 100,000 farmers through a Market Systems Development Project facilitating affordable access to farm machinery; critically supported policy reviews and operationalization with Agriculture Bank of South Sudan.

Custodian of the Annual Operational Planning and Work Planning Processes successfully designing and securing buy-in for strategy papers on improving employee engagement terms, talent development including a training centre.

Spearheaded County Digitization Programs including digitization of HR processes, administrative, M&E processes and securing investment in network infrastructure to hospitals and key facilities.

Core Competencies

Strategic Business Planning Government/Donor/Media Relations Process Improvement/Change Management

Financial Analysis/Budgeting Team Leadership & Development Business Development/Go-To-Market Plans

Operations Management Legal/Risk/Compliance Management Management/Board Reporting

Professional Experience

Director - Business Development/Fundraising/Corporate Finance Debbiecom Limited Feb 2020 - Current

Creating and executing comprehensive business development solutions, facilitating access to growth capital, trade facilities, and alternative financing models for SMEs.

Developed and executed multimillion-dollar Strategic Business Plans & Fundraising Strategy to increase annual revenue and overall business performance. Developed and implemented strategic plans to align operational activities with the company's overall goals and objectives. Drawn up plans and budgets and implemented cost-control measures to reduce operational expenses.

Key Accomplishments:

oImproved operational quality and team efficiency by 70% by implementing effective business strategy, systems & procedures.

oCurrently fundraising US$200+ Mn for various clients by writing quality proposals & connecting them with PE/VC organisations.

oSecured $3Mn in leads for AmTech Technologies by developing top-notch proposals & enhancing B2G engagement strategies.

oIncreased Balloon Ventures (PE/VC) client pipelines for financing by 55% through market penetration strategies.

oSecured $250 million public-private partnership contracts in WASH, Infrastructure and Clean Energy through business development and partnerships.

County Chief Officer County Government of Bomet Oct 2013-Aug 2018

Acting Head of County Public Service/Chief of Staff County Government of Bomet Mar 2016-Sept 2016

Director, Public Health County Government of Bomet June 2013- Sept 2013

County Government of Bomet is an administrative body fostering development services for about 1 Million residents.

Headhunted under a 5-year contract to co-create and operationalize Bomet County’s Strategic Plan to increase public service delivery to over 3 Million residents. Charged with rebuilding strained national government & employee relations. Developed and executed budget and annual planning including strategic procurement. Oversaw Human Resources, Administrative and Finance functions to foster an environment of best practices and innovation. Guided resource allocation, enhanced operational efficiency, and led facility management. Spearheaded cross-departmental efforts and digitization to improve operations, enhance performance management, work planning, and reporting. Initiated/Steered Public-Private & Donor Partnerships to accelerate delivery of mandates. Chief of Staff to Governor, coordinating teams, managing communication (talking points, memos etc.) and calendar of activities.

Key Accomplishments:

Strategic Planning HR & Organizational Development Financial Management Reporting Program Management

oDeveloped a 5-Year Organizational Development Strategy including a Leadership Academy, compliant HR Manuals, Processes, Policies and Job Descriptions; formalized and digitized recruitment, onboarding and contracting for over 4000 staff.

oSet up & increased scalability of a Leadership Academy with seconded Kenya School of Government trainers, keeping costs low.

oEliminated perennial recruitment challenges, increasing specialized doctors numbers by 500% through a comprehensive Salary & Benefits Review.

oCustodian of the Annual Operational Planning and Work Planning Processes successfully designing and securing buy-in for strategy papers on improving employee engagement terms, talent development including a training centre.

oDemocratized energy access to over 10K homes by delivering the Energy Master Plan that supported a 200 Kw rural electrification project designed to half consumer prices, secured USAID/FIRM technical assistance for a further 2.4 Mw plant.

oNegotiated 1st Comprehensive Medical Cover while reducing NHIF premiums from US$1.08Mn to US$860K.

oEnsured program continuity by co-creating and implementing Trade, Industrialisation, Roads, Energy and Tourism Master Plans and policies in alignment to national government strategy; secured legislative approvals and donor support.

Operations & Change Management Government/Donor/Media Relations Business Development Digitization

oIncreased County program awareness and social engagement by overseeing Social Media and Media Relations initiatives.

oLed Stakeholder Mapping and Communication Strategies to increase public, employee, national government and development partners knowledge of county mandates and successes through technical assistance from USAID/Uraia Trust.

oIncreased annual sales of the County's Dairy Sector by identifying and penetrating new markets, building end-to-end market systems, developing Brand and Marketing Campaigns.

oAttracted US$250 million new investment through a well-developed County Investment Plan, strengthening strategic industry linkages, capacity development & technical assistance for artisans and cottage industries.

oSpearheaded County Digitization Programs including digitization of HR processes, administrative, M&E processes and securing investment in network infrastructure to hospitals and key facilities.

Country Manager Associated Motor (South Sudan) Ltd Jul 2011-Jun 2013

Associated Motors Limited is a multi-million dollar automotive company offering a diverse range of services to customers.

Developed and executed a Go-to-Market Strategy for the $100Mn Agricultural Machinery and Implements Sales Industry amidst political uncertainty. Identified profitable, low-risk market segments and route-to-market strategies. Executed best practices to optimize resource allocation, reduce costs, and increase overall performance. Developed and executed operational procedures to mitigate risks and safeguard against potential threats. Managed finance and budgeting, monitored expenses and implemented strategies to achieve financial targets. Demonstrated strong leadership by fostering team development and implemented a successful succession plan for a new business line to maximize sales revenue. Championed strategic networking initiatives and forged key partnerships with government entities to facilitate invaluable support and resources for business expansion.

Key Accomplishments:

Operations Management B2G Strategy Training Marketing Relationship Management Go-to-Market Planning

oEstablished company presence and ensured seamless business operations by registering and obtaining necessary licenses.

oSurpassed year 1 sales targets by 60%, with minimal risk, by developing a Go-to-Market Strategy focused on asset leasing by Agriculture Bank of South Sudan and FAO South Sudan, leveraging their distribution networks and wide farmer network.

oImproved market access for over 100,000 farmers through a Market Systems Development Project facilitating affordable access to farm machinery; critically supported policy reviews and operationalization with Agriculture Bank of South Sudan.

oEnsured business continuity by fostering enduring partnerships with key stakeholders, including government & financiers.

oSustainably strengthened Maintenance Operating Models by training local artisans on technical after-sales servicing.

Business Development Manager African Banking Corporation Ltd (ABC) Jan 2008-Jul 2011

Business Development Manager Standard Chartered Bank Kenya Ltd Jul 2006 - Dec 2007

ABC and StanChart are financial services institutions with assets of $280 Million & $2.7 Billion respectively.

Charged with developing and executing a Go-to-Market & Innovation Strategy to grow share in the $1Bn Cash Management market. Provided robust leadership and guidance to credit and operations teams, including hiring, training and policy development. Cultivated a high-performance culture by consistently championing a customer-centric mindset to elevate customer satisfaction and retention. Crafted comprehensive policy manuals and a targeted product strategy for the cash management solution to enhance operational efficiency. Introduced products extensions & digital innovation to improve customer satisfaction and boost in business volume. Reported to the GM Corporate Banking. Hired at StanChart to craft B2G and lead Local Corporates Sales Strategy to increase revenue, customer solution adoption and position as a trusted advisor.

Key Accomplishments:

AFRICAN BANKING CORPORATION LTD

oRevolutionised manual client payout processes by engineering a ground-breaking bulk payment system in collaboration with Safaricom; projected to 10X cash management revenues in 2 years.

oAchieved 56% improvement in business performance by reviewing policies that streamlined retail and corporate operations to support product growth.

oSurpassed revenue targets by 235% by coaching retail and relationship managers on SPIN/consultative sales processes and tailoring solutions to customers' needs.

oCollaborated with relationship management and software engineering teams to enhance end-user adoption by directing product management in alignment to user needs.

oFortified cross-selling strategy by training IT in sales engineering & synergizing credit appraisal & customer service teams.

STANDARD Chartered Bank Kenya Ltd

oSteered recognition of Kenya as a Global Centre of Excellence mentoring regional teams on Cash Management solutioning.

oInculcated data analytics for client-facing teams to track revenue performance and drivers for portfolios.

oGlobally recognized for leading Best-in-Class Product Strategy and Commercialization of an SAP ERP solution that client automated authorization processes, an industry-first.

oAccelerated Cash Management revenue growth by 390% through a B2G Lead Generation Strategy focusing on revenue-generating parastatals and their value chains e.g. in Education and FMCG.

Marketing Officer - Electronic Banking Co-Operative Bank Aug 2004-Jun 2006

Acting Customer Service Officer Co-Operative Bank Mar 2004-Aug 2004

Micro Credit Officer Co-Operative Bank Mar 2002-Oct 2003

Marketing Executive Kenya Broadcasting Corporation Jun 2001–Mar 2002

Education & Training

Master of Business Administration (Marketing Management) Management University of Africa 2018-2019

Bachelor of Commerce Daystar University 1997-2001

Kenya Certificate of Secondary Education Starehe Boys’ Centre & School 1991-1994

Strategic Sales (SPIN): This is a strategic, high impact sales course StanChart Nov 2006

Cash Management: Introduction and Core courses StanChart Sep 2006

Investment Policy Training: Winning FDI for Kenya’s Counties World Bank Group Nov 2014

Relationship Management Co-op Bank 2002

Credit appraisal, management & debt collection. Co-op Bank 2001

Membership

Member Marketing Society of Kenya

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