Isis Mennis

Manager

773-***-**** ad16cb@r.postjobfree.com Chicago, IL 60653

PROFESSIONAL SUMMARY

Results-oriented professional with experience in accelerated growth, business reengineering and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. Efficient professional with [Number] years of work experience and a proven knowledge of team building, branding and new business development. Aiming to leverage my abilities to successfully fill [Job Title] role at your company. Proactive professional with [Number] years of experience and a proven knowledge of customer driven management, entrepreneurial leadership and long-range planning. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company.

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. EXPERIENCE

SHOP OWNER, Chicago, ILL

Hair we go, February 2010-Present

• Reviewed product strategy for organizational goal alignment.

• Demonstrated long-term view for improving and preserving enterprise.

• Established and monitored KPIs to optimize company performance.

• Built solid foundation of business acumen, technical skills, and proven practices for daily operations.

• Defined strategy and trained staff to manage day-to-day business operations.

• Set and implemented strategic goals and initiatives to align company with mission, values, and vision.

• Hired skilled personnel to handle challenges and obligations of business.

• Developed competitive advantage on market niche.

• Maximized revenue and long-term net worth by producing results and performance.

• Identified problems, made decisions, and interpreted results based on quantitative techniques. Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.

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• Created and nurtured relationships with referrers, influencers, and partners to promote strategic goals.

• Scheduled deliveries with service vendors or product suppliers.

• Prepared staff work schedules and assigned specific duties.

• Orchestrated administrative activities directly related to making products or providing services. Coordinated and directed financial or budget activities to fund operations, maximize investments or increase efficiency.

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• Reviewed financial statements, sales or activity reports, and other performance data to measure productivity. Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.

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Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.

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• Organized and guided activities such as sales promotions requiring coordination with other department managers. Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.

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• Planned store layouts or designed displays.

Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations.

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• Led non-merchandising departments of businesses such as advertising or purchasing.

• Set prices and credit terms for goods and services, based on forecasts of customer demand. TRUCK LOADER, Monee, ILL

Amazon, November 2017-March 2022

• Checked conditions and weights of vessels to ensure cleanliness and compliance with loading procedures. Monitored product movement to and from storage tanks, coordinated activities with other workers to ensure constant product flow.

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Operated ship loading and unloading equipment, conveyors, hoists and other specialized material handling equipment such as railroad tank car unloading equipment.

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• Observed positions of cars passing loading spouts and swung spouts into correct positions at appropriate times.

• Adjusted valves and cables to regulate flow of products to vessels, using knowledge of loading procedures.

• Operated industrial loaders to transport materials to and from transportation vehicles and warehouses. Recorded operating data such as products and quantities pumped, gauge readings and operating times, manually and using computers.

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Verified tank car, barge and truck load numbers to ensure car placement accuracy based on written and verbal instructions.

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• Copied and attached load specifications to loaded tanks.

• Operated conveyors and equipment to transfer grain and other materials from transportation vehicles.

• Opened containers and crates, filled warehouse orders, and weighed materials.

• Participated in ongoing training to enhance own job skills and knowledge. STORE MANAGER, Joliet, ILL

Wendy's, April 1999-January 2017

• Interviewed and hired prospective employees according to team needs.

• Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

• Evaluated customer feedback and complaints to locate weaknesses and improve service.

• Communicated with vendors regarding contracts and financial responsibilities.

• Implemented loss prevention strategies, alleviating shrink.

• Tracked store inventory and ordered new products to prevent shortages.

• Solved problems and resolved conflicts for team members and customers.

• Addressed employee issues, performed corrective actions and terminated employment when necessary.

• Arranged store cleanings and renovations during periods of low customer traffic.

• Stocked and organized products in storage spaces and retail shelves.

• Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.

• Set sales targets and budgets for team leads and employees to follow.

• Created and distributed training materials and programs to staff members. Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.

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Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.

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• Prepared staff work schedules and assigned specific duties. Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.

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• Organized and guided activities such as sales promotions requiring coordination with other department managers.

• Demonstrated and supported continuous improvement and growth mindset.

• Planned store layouts or designed displays.

EDUCATION

HIGH SCHOOL DIPLOMA, Chicago, ILL

South shore high school, June 1996

SKILLS

Problem Solver Team Player Organizer Focus Customer Service Issue Resolution Problem Anticipation And Resolution Strategic Planning Employee Motivation And Performance Focus And Follow-Through Professional Relationships REFERENCES

SHANTELLE GORDON Hair We Go

Hairstylist Employee

312-***-****

ad16cb@r.postjobfree.com

MILA TAYLOR Wendy's

Cashier I Was Her Manager

773-***-****

ad16cb@r.postjobfree.com

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