KAITLYN M.

SMITH

AS A HIGHLY MOTIVATED AND TECH- SAVVY INDIVIDUAL. I HAVE SUCCESSFULLY LEVERAGED MY PROFICIENCY IN MICROSOFT PROGRAMS. EFFICIENTLY ABLE TO PROBLEM-SOLVE. MY PATIENT AND KIND DEMEANOR ENABLES ME TO CONNECTI WITH CLIENTS/CUSTOMERS ON A MEANINGFUL LEVEL.

CREATING POSITIVE INTERACTIONS EVEN IN CHALLENGING SITUATIONS. I AM COMMITTED TO GOING THE EXTRA MILE TO ENSURE CUSTOMER SATISFACTION. A KEEN UNDERSTANDING OF TECHNOLOGY.

AND A DEDICATION TO CONTINUOUS LEARNING.

• 814-***-****

ad1698@r.postjobfree.com

498 RANDOLPH ST.

MEADVILLE PA 16335

Work History:

Caregiver

FROM THE HEART HOME CARE - ERIE. PA APRIL 2021 TO

2023

ASSIST RESIDENTS WITH ACTIVITIES OF DAILY LIVING.

INCLUDING BATHING, DRESSING, GROOMING, TOILETING, PREPARING AND MAKING MEALS. AND PROVIDING KIND COMPANIONSHIP.

Salad Chef

COUNTRY CLUB OF MEADVILLE - MEADVILLE, PA MARCH 2018

TO JULY 2020

PREP, STOCK, AND PREPARE SALADS AND OTHER COLD FOODS. BASIC SKILLS USING AND UTILIZING UTENSILS AND KITCHEN EQUIPMENT. HELP SET UP. MAINTAIN. AND TEAR DOWN BUFFETS FOR EVENTS. PREFORMED VARIOUS OTHER DUTIES WHEN ASKED

UPS DRIVER HELPER (SEASONAL) - MEADVILLE, PA NOVEMBER 2017 TO JANUARY 2018

HELPED ORGANIZE, AND DELIVER PACKAGES. LOAD AND UNLOAD THE TRUCK.

COLLECT SIGNATURES FROM HOMES AND BUSINESSES.

INTERACTING WITH AND HELPING CUSTOMERS

EDUCATION

High School:

Cambridge Springs Ir/Sr High Cambridge Springs, PA 16403

From 2012-2018

(Graduated)

SKILLS:

• 3+ YEARS OF EXPERIENCE IN CUSTOMER SERVICE ROLES.

CONSISTENTLY ACHIEVING HIGH CUSTOMER SATISFACTION RATINGS.

• PROFICIENT IN MICROSOFT OFFICE

SUITE. UTILIZING EXCEL FOR DATA ANALYSIS AND WORD FOR CLEAR AND CONCISE COMMUNICATION.

• PROVEN ABILITY TO REMAIN PATIENT AND EMPATHETIC WHILE EFFECTIVELY

RESOLVING CUSTOMER/CLIENT ISSUES.

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