Jacqueline F. Primm

*** ******* ****, *******, ** 11705

Home: 631-***-**** - ad1697@r.postjobfree.com

Professional Summary

Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.

Skills

Creative problem solver

MS Windows proficient

Exceptional communication skills

Data management

Budgeting and finance

Customer service-oriented

Strong verbal communication

Administrative support specialist

Excellent communication skills

Accurate and detailed

Flexible

Advanced clerical knowledge

Work History

07/2016 to Current Membership Associate

Sam's Club – Medford, NY

Earning management trust by serving as key holder, responsibly opening and closing store.

Politely assisted customers in person and via telephone.

Providing an elevated customer experience to generate a loyal clientele.

Answering product questions with up-to-date knowledge of sales and store promotions.

Effectively communicating with and supported sales, marketing and administrative teams on a daily basis.

Handling daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

Ensuring superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Managing wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

07/2007 to 06/2016 Administrator

Spot Color Printing – Bohemia, NY

Made decisions affecting daily operations such as overseeing purchasing and inventory management.

Oversaw budget and tracked expenses against plans.

Coordinated office inventory by restocking supplies and placing purchase orders.

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Answered telephone inquiries from clients, vendors and the public.

Provided clerical support to company employees, including copying, faxing and file management.

Ordered and distributed office supplies while adhering to a fixed office budget.

Managed office supplies, vendors, organization and upkeep.

10/2000 to 12/2005 Teacher Aide

Just Kids – Middle Island, NY

Maintained safety and security of all youth under care.

Facilitated group sessions and provided one-on-one support.

Tailored lesson plans for students with emotional and cognitive disabilities.

Led reading and arts and crafts lessons.

Assisted in preparing reports and paperwork for parent-teacher conferences.

Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.

Graded tests and papers and recorded grades for teaching staff.

Education

1992 Bachelor of Science: Marketing Management

Long Island University - Southampton

Business, Marketing and Advertising Course

Finance Course

Course in Speech and Communication, Sociology and Psychology

Additional Information

Served 30 years as a member and volunteer at Shiloh Temple Church of God in Christ as a:

Hospitality President

Sunday school Teacher

Youth Leader

Church Administrator

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