Eric Phillips

**** ******* ** **

Atlanta, GA *0314

678-***-****

ad168x@r.postjobfree.com

OBJECTIVE

To obtain a challenging position that will continue to allow me to grow and develop as a Hospitality Professional.

EDUCATION —

EXPERIENCE

American Career Institute

May 2009 – June 2010

Atlanta, GA

Virginia State University

September 1987 - June 1991

Richmond, VA

John Marshall High School

September 1983 - June 1987

Richmond, VA

KEY SKILLS—

Event Planning

Budget Planning

Microsoft Office

Hospitality Trainer

Catertrax

Mystaff

MyFinance

EMS

Catering Operations Manager, FLIK Hospitality at Coca-Cola Headquarters (Returned to Coca-Cola when they reopened after Covid)

April 2022- Present

Assist in overseeing the catering and event operations at the Coca-Cola Headquarters with an annual revenue of 4.5 million.

Oversees 20 events daily and 4 conference centers; Manages events such as plated meals, receptions and banquets ranging from 5000 to 8000 guests.

Tracks and monitors the labor cost for each event; Manage and delegate over 20 full time staff.

Creates and develops Custom Menus, Event Proposals and Banquet event orders based on clients needs as well as their budgets.

Hires and onboard staff; Trains staff in FLIK standards and Customer/ Platinum Service

Assistant Director of Dining Services, Compass Group at Canterbury Court

July 2020 – March 2022

•Maintains records of income and expenditures, food, supplies, personnel, and equipment in report format

•Provided overall leadership and management of dining services operations.

•Conducting Work Safety meeting

•Supervising and training team members, food ordering, food preparation and delivery

•Conducting safety and sanitation programs, conducting inventory and rotation of products

•Handle payroll and labor for a team of 46 people

Catering Manager • FLIK Hospitality at Coca-Cola Headquarters

Jan 2018- July 2020

•Planned and developed menus to increase sales.

•Conducted daily BEO meetings with the teams

•Worked along with Banquet Director and servers.

•Handled events from 30 to 6,000 attendees.

•Produced 4.5 million dollars in sales annually.

Sr. Event Planner, Compass Group/ Coca-Cola

Jan 2016 – Jan-2018

•Coordinated Events for 5 to 5000 attendees.

•Provided Catering, A/V, and technical assistance.

•Provided back up at Concierge Desk

•Provided Reservations for meeting requestees.

•Coordinated project logistics.

Hoteling/Conferencing Lead, Deloitte/Oc’e

April 2009- Jan 2016

• Coordinated events from 5 to 1500 patrons

• Supervised a team of 11

• Worked along with caterers, hotels, and other vendors

• Customer Service

• Made reservations for partners at other offices

• Maintained 44 Conference Rooms and 22 Catering Kitchens

• Controlled all HVAC as well as all Audio Visuals

Hospitality Coordinator, Greenberg & Traurig/ Oc’e

June 2006- April 2009

• Maintained 25 Conference Rooms and 8 Catering Kitchens

• Coordinated with supply vendors

• Ordered Catering, car services, and A/V Equipment

• Planned all national events throughout firm

• Supervised a team of 6

Corporate Trainer, Houlihan’s Restaurant - Atlanta, GA

January 2002 – May 2006

Trained all new Front of the House employees.

Coordinated large events

Attended seminars for revised procedures.

Customer Service

Unit Manager, Gingiss Formalwear - Atlanta, GA

April 1999 - January 2002

Managed team of 9 staff consultants

Coordinated events

Coordinated project logistics

Coordinated with outside vendors

Trained new employees

Customer Service

(Worked with the following: Toni Braxton, Ryan Cameron, Outkast, Mayor Bill Campbell, Jermaine Dupri)

Certifications Trainings

ServSafe Foodservice Management

ServSafe Alcohol

Food Allergy Training

Certified Event Planner

REFERENCES

AVAILABLE UPON REQUEST

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