Bernadette Jones

**** ****** ***** **. ******, TX 77396

PH: 281-***-****

Email: ad168h@r.postjobfree.com

Professional Summary:

I have over 22 years of clerical experience and 12-plus years working with seniors nurturing friendships that made me look and enjoy life a little differently. Familiar with supporting Senior Executives and Managers in the corporate field. I am detailed oriented, possess excellent communication, and time management skills.

Skills and Highlights:

Experience providing support to high-level executives and managers. Ability to type 50 to 60 words per minute with 90% accuracy. Multi-tasking skills with attention to detail.

Maintained switchboard operations including professionally answering switchboard calls, taking messages, and routing calls to the appropriate team member.

Provide clerical support, assisting with faxing, filing, and copying projects for team members. Performed data entry and enters and extracts information of various and different sources. Maintained and keep files and record information current, destroys obsolete records In accordance with guidelines. Education:

Forest Brook High School 1994 – 1998

Work History:

Village on the Park Steeplechase Senior Living 2023 Sales Counselor

Encourages positive promotion of community to friendly acquaintances and family. Enters updated prospective resident information and status of relationship into lead management systems (Enquire/Aline). Maintained long term contact with prospects to encourage continued familiarity. Conduct personal tours of the community for prospective residents and family. Presents and demonstrates the value and benefit of the community for new residents as appropriate to stimulate interest and sales. Explains and promotes the resident referral program to current residents. Understand the needs to potential residents to highlight: community features that will satisfy them personally. Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming new residents and their families.

Work History:

Transferred to this community from the Temple Meridian Temple Meridian and Solana Vintage Park - Brookdale Senior Living Communities 2012 - 2022 Inputting associate meeting Signatures, training signatures, and OSHA training signature sheets. Scheduling care conferences for nursing, residents and families. Inputting Chromebook Foundation Trainings.

Run reports in Silversphere systems, adding and removing pendant alarms. Adding and removing previous and new associates and new and previous residents from Brookdale systems. Help maintain an up-to-date record of all residents currently residing at the community. Ensure all associates, residents, guests and vendors are following the rules implemented by the Executive Director and management. Greets all visitors entering the community in a courteous, warm and professional manner. Answering all phone calls in order received with a cheerful and courteous voice. Perform typing, filing and clerical work.

Assists all Directors and managers in the community. Have technical skills to complete repetitive and well-define duties. Have knowledge of PC’s and word processing software, preferably in a Microsoft Windows Environment. I have the ability to deal with personnel, residents, family members of residents, vendors and the general public. I have patience, cheerful disposition and enthusiasm for the life of seniors.