E

Angela

Edmondson

765-***-****

ad165a@r.postjobfree.com

m

Mulberry, Indiana

46058

SUMMARY

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS

Training and Mentoring

Inventory Oversight

Administrative Support

Project Planning

Professional and Mature

Documentation and Recordkeeping

Spreadsheet Management

Excel Spreadsheets

Scheduling

Travel Coordination

Data Entry Documentation

Scheduling and Calendar Management

EXPERIENCE

Administrative Assistant

West Lafayette, IN

Thermo Diagnosticcs/ Jan 2000 to Current

Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Managed incoming calls while providing information or transferring callers to appropriate personnel.

Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies. Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Entered data into spreadsheets using Microsoft Excel or other similar programs. Scheduled appointments between clients and customers and internal staff members. Managed database systems containing customer contact information. Answered phone calls and emails to provide information, resulting in effective business correspondence.

Provided secretarial and office management support while building cooperative working relationships.

Scheduled appointments, meetings and events for management staff. Prepared and prioritized calendars and correspondence. Utilized editing programs to proofread content for typo-free emails, memos and documentation.

Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion. Created spreadsheets in Microsoft Excel for record-keeping and reporting. Handled incoming calls and directed callers to appropriate department or employee. Department Specialist

Lafayette, IN

Rural King/ Apr 2021 to Aug 2023

Resolved customer inquiries and complaints regarding department services in a timely manner.

Developed and implemented strategies to increase efficiency and reduce costs throughout the department.

Monitored employee performance within the department ensuring adherence to company standards and procedures.

Participated in brainstorming sessions to develop creative solutions for operational challenges faced by the department.

Interacted with customers, explaining important product features in detail, which helped in purchasing decisions.

Engaged customers with proper greetings and by asking decisive questions that would best explain what each needed.

Maintained front desk to provide positive first impression. Offered reception coverage to relieve staff during absences or breaks. Encouraged and improved cross-department internal communication. EDUCATION AND TRAINING

High School Diploma

Mccutcheon High School Jun 1986

Lafayette, IN

Contact this candidate