Leonard Barnes
Technician/ Operations
Suwannee, Ga 30024
********@*******.*** 470-***-****
Qualifications: 5+ years' experience in apartment and single family residential property maintenance. Proven ability to plan, manage, and complete multiple projects in a critical deadline environment. Three years of property management experience, specifically to track and maintain service information and maintain the safety, operation, and aesthetics of all elements of grounds, buildings, amenities, and apartments of assigned property in condition that meets established quality standards, making broad decisions requiring considerable initiative and ingenuity and where only general methods are available. Six years of warehouse management, inventory control, and customer service duties, operating Bobcat fork lifters, cherry pickers, and POS systems.
Knowledgeable in Office automation consisting of Data Entry, 10 key, type (35 wpm), & adding machines.
Yardi, Kronos, UltiPro, Microsoft NT/2000/XP Professional, Microsoft Office Suite Professional, Outlook, Lotus Notes,
Adobe Acrobat, Microsoft Internet Explorer 6.0 and Netscape. Authorized to work in the US for any employer
WORK EXPERIENCE
Engineering Supervisor
HEI hotels and resorts-Chateau Elan -Braselton, GA- November 2021 to Present
Directed fellow team members on guest work requests while also assisting and training.
Daily pool checks and audits.
Diagnosed HVAC systems and administered necessary repairs.
Electrical repairs
Light construction and drywall repairs
Diagnosis of restaurant equipment issues.
Plumbing repirs
Field Operations/ Warehouse Manager
Csc Service Works- Appliance Warehouse- Atlanta, GA- March 2017 to 2020
Received incoming merchandise into the warehouse and checked against purchase orders for accuracy.
Organized and arranged warehouse space.
Route and assign all incoming workorders for deliveries, using Workwave Route Management System to assigned drivers/installers.
Maintain field operations identifying and resolving customer problems.
Update all timesheets using UltiPRo.
Administer onboarding organized and conduct training for new driver/installers. Check open and closed work orders matching serial numbers with completed paperwork at end of day.
Complete monthly inventory audits and analyses.
Manage a staff of 23 individuals.
Automotive Technician
David’s Auto body- Lilburn, GA- October 2016 to March 2017
Estimated all incoming vehicles for repairs. Prepared said vehicles for repairs and executed necessary steps to complete the work. Sanding, stripping, body work and refinishing.
Technician
Invitation homes - Atlanta, GA - August 2014 to October 2016
Responsible for responding to maintenance requests to in an effort to assess and address HVAC, plumbing, drywall, electrical, swimming pool and appliance issues as distributed by the Maintenance Supervisor and or dispatch. prelease assigned homes to assure quality before resident move-in.
Assistant Service Manager
Concord management, Ltd. Lawrenceville,GA- May
2010-August2014
.Work from check lists, schedules, service requests, logs, contracts, warrantees, and instructions.
.Track and determine the status of service requests in computer system and close records for completed orders. .
.Investigate and resolve issues where service orders are past due in computer system.
Update and maintain a wide range of records and documentation including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire log, compactor log, and pool log to ensure that records are current and meet with established standards for accuracy and completeness.
Check warranty information and ensure that repairs to covered units are performed in keeping with warrantee requirements.
Maintain spare parts inventory, Requisition supplies, materials, and parts as required ensuring that inventories are maintained at prescribed levels.
Conduct and document move-in and move-out inspections.
Orient new residents to the operation of appliances in apartments and respond to questions.
Respond to punch lists and prepare apartments for move in for new residents, ensuring that all check list items are processed and resolved.
Determine repair, material, and supply requirements and perform any range of repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances, involving mechanical, electrical, plumbing or HVAC systems or units.
Respond to service requests to investigate and make mechanical, electrical, plumbing or HVAC repairs to damaged or broken apartment or amenity elements as reported by residents or staff or escalated by Service Technicians.
Paint any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails.
Check water and treat with prescribed chemicals as certified to ensure that pool water characteristics are in compliance with prescribed standards.
Perform assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, perform damage inspections, perform routine plumbing repairs, and update exterior light map.
Associate
CTDI - Buford, GA - May 2009 to May 2010
•Received and logged incoming computer & internet hardware
•Tested & documented all units for inventory and shipping
•Responsible for data entry & refurbishing on all outgoing units to vendors & on-site
Clerk
Cegedim - February 2009 to May 2009
Field support services for Asset Management project
Received all hardware, software & accessories for Sanofi Pharmaceuticals
Maintained inventory logs for on-site storage
Responsible for projects from initiation through delivery, ensuring timely completion
Manager
Macy's - Atlanta, GA - October 2006 to May 2008
Responsible for handling all shipping and receiving
Processed and served as point of contact for all special orders
Responsible for effectively managing seven employees including scheduling and training
Perform inventory control consisting of posting shipments and receiving
Maintain daily logs and manage the loading and unloading of the dock
Coordinate with each department manager to ensure proper display and showroom set-up
Automotive Technician
Trade - Atlanta, GA - 1993 to 1993
Present
Auto Body & Paint Tech
Frame pulling
Interior installs (ex. carpet, headliners) Estimates
EDUCATION
Diploma
Clarkston
1992 to 1995
SKILLS
Customer Service Experience, services, technician, Retail, production, automotive, operations and logistics.