APRIL

LEAGONS

A

L San Jacinto, California *****,

951-***-****

ad1648@r.postjobfree.com

PROFESSIONAL SUMMARY

Performance-oriented food service professional and motivational leader with proven quality and budget control skills. Delight customers consistently with exceptional food and service. Maximize team performance and knowledge with hands-on training.

Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. SKILLS

• Food preparation management • Inventory coordination • Performance optimization

• Menu preparation • Employee scheduling • Cleaning and sanitation

• Money counting • Food safety oversight • Health code compliance

• Employee training • Reliability • Recordkeeping

• Self motivation • Microsoft Word • Customer relations

• Problem solving

EXPERIENCE

Security Supervisor January 2021 - September 2023

Securitas Ontario, California

• Visited site locations to assess security team performance and articulate improvement strategies.

• Coordinated employee schedules to maintain proper coverage for facility security needs.

• Analyzed and corrected daily operations issues to increase quality of security service delivery.

• Oversaw work of on-site security staff to maintain optimal guest security standards.

• Monitored building security and team activities using CCTV and foot patrols.

• Developed training and personnel improvement plans to close skill gaps and security holes.

• Increased employee morale with successful coaching, training and relationship management of direct reports.

• Verified correct resources allocation, assessed customer security needs and coordinated manpower to meet demand. Prepared thorough reports detailing equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

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• Addressed or escalated payroll errors, employee complaints, or other concerns.

• Identified, investigated and resolved security breaches to return order.

• Assessed risks to mitigate potential consequences of incidents and developed plans to respond to incidents. Checked property for violations for security policies and regulations, using CCTV and personal patrols to verify conditions.

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• Assessed validity of medical emergencies, bomb threats and alarms to organize effective responses.

• Standardized and updated security procedures based on operational requirements and policy updates. Analyzed and evaluated security operations to identify risks or opportunities for improvement through auditing, review and assessment.

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• Directed ethical, consistent security operations covering personnel, visitors and assets.

• Upheld financial goals with effective budgeting and resource management.

• Coordinated security responses with fire and law enforcement agencies.

• Devised and practiced contingency plans for diverse emergencies and disturbances. Kitchen Manager March 2017 - September 2023

Library Gentlemen's Club Redlands, California

• Handled business management tasks, employee payroll and inventory ordering.

• Completed accident reports thoroughly and communicated with risk manager to reduce future hazards.

• Staffed well-trained, productive employees with sufficient schedule coverage to meet kitchen demands.

• Developed and maintained consistency in kitchen operations with regular meetings and organized training.

• Confirmed pull thaw usage to verify frozen items were safely thawed.

• Helped front-of-house team members promptly resolve customer complaints.

• Minimized cost overages, controlling inventory and supplies and minimizing waste.

• Controlled infection and contamination risk factors with consistent enforcement of cleaning and sanitation procedures.

• Created and disseminated weekly menus and coordinated related supplies.

• Adapted to fast-moving situations, utilizing problem-solving in complex circumstances.

• Rotated ingredients and cleaned storage areas to maintain high stocking standards.

• Identified areas of improvement in food waste and employee workflows to optimize budget controls.

• Checked kitchen staff met preparation, portioning and presentation standards.

• Maintained kitchen equipment through preventative maintenance, repairs and security measures.

• Achieved food preparation goals for consistent quality and freshness.

• Hired and trained food service staff on policies and procedures of company.

• Scheduled staff working hours to cover all designated shifts. Security Officer December 1994 - February 2016

Pinkerton Security Los Angeles, California

• Prepared detailed, accurate written incident reports.

• Secured building against intrusion, routinely checking and locking windows and doors.

• Responded to reports of suspicious or unusual activity.

• Permitted authorized persons to enter property upon identity verification.

• Enforced site rules, regulations and standards.

• Made ethical and time-critical decisions to restore order in high-pressure environments.

• Interacted cordially when communicating with public.

• Viewed monitor screens and remained alert to movement on-screen for authorized and unauthorized individuals.

• Searched bags or belongings and seized prohibited items.

• Defused conflicts using de-escalation and crisis management techniques.

• Shared precise information via radio or telephone equipment.

• Warned violators about consequences of rule infractions.

• Worked closely with local law enforcement to collect, review and transfer evidence.

• Investigated disturbances, alarms and unusual activities.

• Patrolled public areas to detect irregularities and prevent unauthorized entry.

• Anticipated and prevented potential disruptive behavior, safety hazards or security threats.

• Identified security concerns with regular facility and equipment inspections.

• Detected contraband items with thorough examinations of bags, boxes and personnel.

• Inspected security systems regularly to identify problems with tampering or general malfunctions.

• Controlled crowds to prevent dangerous situations.

• Kept management updated on security activities and incidents with detailed daily reports.

• Rendered immediate aid in cases of illness or injury and contacted emergency services.

• Managed building entrances and exits, manning security stations and preventing unauthorized access.

• Partnered with local law enforcement to handle criminal investigations and collect evidence for prosecution.

• Protected building users by screening vehicles, staff and visitors.

• Watched simultaneous CCTV feeds to proactively identify concerns.

• De-escalated conflicts using verbal and physical techniques.

• Detained and removed unauthorized personnel from grounds.

• Observed activities as either in-uniform or plain-clothes security team member.

• Secured multiple building and grounds areas with team of [Number] personnel.

• Locked doors and gates of entrances and exits to secure buildings.

• Checked personal bags and incoming and outgoing shipments with wands, metal detectors and hands-on inspections.

• Minimized risk of breaches by securing locks and doors.

• Logged security activities and prepared operational reports for management.

• Identified security issues with foot patrols of building and grounds.

• Offered personal protection to on-site VIPs and executives.

• Monitored employees and visitors to guard against theft and maintain security of premises. Healthcare Recruiter November 1994 - February 2022 Reliable Healthcare Services Culver City, California

• Developed referral networks to find additional qualified candidates. Guided applicants through hiring processes and prepared individuals for department interviews with relevant information about job descriptions and department structure.

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• Managed qualification, interview and selection process for [Number]+ vacancies per year.

• Sourced candidates through online, community-based and national campaigns.

• Maintained pipeline for clinical positions via schools, associations and other recruitment channels.

• Networked continuously to deliver top-quality healthcare candidates for nursing, physician and support staff vacancies.

• Created strategies for internal hires to fill leadership vacancies.

• Conducted intake sessions with hiring managers to define position and candidate requirements.

• Set expectations for recruitment drives to align strategies with results and accomplish goals on-schedule.

• Partnered with clinical leadership to develop and facilitate successful staffing strategies.

• Kept organization fully compliant with legal standards for EEO and ADA.

• Brought in highly qualified applicants, targeted recruitment strategies on key candidate pools.

• Developed and enhanced organizational systems, succession plans and charts.

• Monitored employees through regular assessments and performance evaluations.

• Interpreted and explained human resources policies, standards and regulations.

• Addressed employee relations issues, harassment allegations and work complaints.

• Organized employee records consistently, staying compliant with internal and government requirements.

• Enhanced employee relations by developing motivational and engagement programs.

• Administered cost-effective, well-structured benefits to employees, setting up contracts and managing paperwork.

• Improved employee retention by increasing job satisfaction and enhancing communication. EDUCATION

Bachelor of Arts (B.A.) April 2006

University of Phoenix, Gardena, California

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