Nathan McCall

786-***-**** ad163t@r.postjobfree.com North Miami Beach, FL 33179

SUMMARY

Motivated and dedicated Individual, who continuously seek new challenges as well as willing to learn new skills to enhance Customer Satisfaction. I excel at prioritizing customer relations and retention of any concerns to insure accuracy. As a team lead, I present leadership skills and the ability to maximize productivity from my peers with friendly motivation. I have great communication skills and hold myself to a high standard for meeting deadlines and quotas. SKILLS

Friendly, positive attitude

Adapt quickly to changing requirements

Residential customer service

Research ability

Deadline-oriented

Computer Literacy

High-energy attitude

Great communicator

Leadership skills

EXPERIENCE

City Carrier Assistant, United States Postal Service, November 2020-February 2021 Pompano Beach, FL

Provided services to customers by being pleasant and engaging and offering to assist with any mail-related concerns.

Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.

Maintained professional and effective public relations with customers and community members.

Acquired customer signature for registered and insured mail. Export Lead Selector, Suncity Produce, June 2013-November 2020 Pompano Beach, FL

Responsible for accurately selecting high maintenance work orders and reporting vacant shelves

Provided hands-on training and coaching for new hires on warehouse policies and regulations. Kept track of expiration dates and reported directly to management if any concern. Worked directly with salesman to insure efficiency and quality for work orders. Warehouse Selector, Sherwood Food Distributors, May 2012-May 2013 Miami, FL

Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.

Picked products by matching numbers and product descriptions using voice audio headset. Cashier, Gilly Hicks, August 2011-May 2012

Aventura Harbor, FL

Helped customers find specific products, answered questions and offered product advice. Operated cash register, collected payments and provided accurate change. Assisted with purchases, locating items and signing up for rewards programs. Worked closely with front-end staff to assist customers and maintain satisfaction levels. Stocker/Customer Greeter, Target, November 2009-May 2010 Hialeah, FL

Assisted customers by locating items and loading heavy purchases in vehicles. Greeted customers and retrieved requested products to drive satisfaction. Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.

Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.

EDUCATION AND TRAINING

Some College (No Degree)

Architectural And Building Sciences, Miami Dade College, Miami FL High School Diploma

Hialeah-Miami Lakes Senior High School, Hialeah FL May 2009

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