Victoria Langdon

Office Coordinator

Ridgeland, MS 39157

ad1630@r.postjobfree.com

+1-769-***-****

I am an energetic, motivated, committed, highly organized, and meticulous individual with exemplary interpersonal communication skills, as well as a strong work ethic, professional demeanor, positive attitude, and an enthusiastic

personality. I am seeking a challenging and rewarding career with stability and opportunity for growth. Authorized to work in the US for any employer

Work Experience

Billing Clerk/ Detention Coordinator

TOTAL Transportation of MS - Richland, MS

June 2021 to February 2023

In this role, I was in charge of billing our clients for the loads that our drivers delivered, adding detention, answering calls and emails, sending statements, and applying cash. I worked on AS400, XPM, Excel, and Microsoft office daily.

Leasing Office Coordinator

Jackson Truck Trailer LLc - Pearl, MS

September 2018 to February 2021

At JT&T, I oversaw the daily operations of the leasing department. Some of my duties were giving quotes on the lease trailers, writing up leases, creating miscellaneous invoices, monthly billing to our customers, creating title apps for sold trailers and new trailers that were added to our fleet, scanning, emailing, maintaining up to date insurance certificates, AP/AR, dispatching, and many other tasks. I used Excel, Karmak Fusion, and Taulia frequently.

Accounts Receivable/Credit Collections Rep

Zep Incorporated - Middleburg Heights, OH

May 2017 to June 2018

At Zep, I answered incoming calls from sales reps and customers with questions about their accounts. I managed the AR for all MS, AL, FL,

NC, and SC accounts. I sent invoices, took credit card payments, made spreadsheets and sent for billing on certain accounts, and worked in Salesforce making and closing cases as well as SAP to document accounts. I was also responsible for adjusting tax and/or short payments to clear account balances.

Product Consultant

Moen Incorporated - North Olmsted, OH

October 2014 to February 2017

At Moen, I answered incoming calls from consumers with questions regarding their warranties on their faucets. I advised them on how to fix the issues they had, sent parts, etc. I also kept notes and files, sent emails, and helped with administration.

Collector

Weltman, Weinberg, and Reis Co. LPA - Brooklyn Heights, OH July 2014 to October 2014

In this position, I make outbound collection calls as well as taking incoming calls. I work on an Artiva, which is an HP system. We use the dialing system as well as working in work ques. I strictly follow FDCPA, UDAAP, and CFPB guidelines. I well exceed my expected number of calls per day and have minimal downtime. I try to help satisfy our clients' standards by helping the consumers to come up with reasonable payment arrangements to repay their debts.

Debt Collector

JP RECOVERY SERVICES - Rocky River, OH

June 2013 to July 2014

I was in medical collections at JP Recovery. I effectively used Work Station and the dialing system to call patients who had

outstanding medical bills and collect monies owed for our clients. I met and exceeded my goals and deadlines. I went above and beyond the expected number of calls per day, dialer minutes, and payments taken. I had minimal downtime and am highly recommended by the company.

Library Clerk

Hinds Community College - Vicksburg, MS

August 2011 to March 2012

I managed incoming phone calls, helped patrons find materials, and assisted students with admissions, scheduling, intranet difficulties, computer programs, operating issues, and complaints. Customer Service Representative/ Driver

Domino's Pizza - Vicksburg, MS

March 2008 to July 2011

I resolved customer complaints and concerns by phone by utilizing first call resolution as well as in store complaints. I also entered customer orders, trained new hires, demonstrated excellent teamwork, made deliveries, and exceeded goals.

Inventory Auditor

RGIS Inventory Services - Pearl, MS

September 2006 to March 2008

At RGIS, I took inventory at various locations, effectively entering the data collected and communicated the information to the management

team of the location being audited. I also scheduled and coordinated the upcoming audits and utilized advanced computer software.

Education

General Study

Hinds Community College - Vicksburg, MS

2013

High school diploma or GED

Skills

• Accounts Receivable

• Accounts Payable

• AR

• Receivables

• Medical Collection

• Order Entry

• Account Reconciliation

• 10 key calculator

• Customer service

• Accounting

• QuickBooks

• Journal Entries

• SAP

• Payroll

• Salesforce

• Financial Analysis

• QuickBooks

• Accounts payable

• General ledger reconciliation

• Balance sheet reconciliation

• Accounting

• Payroll

• Financial auditing

• Cash handling

• Customer service

• SAP

• Windows

• Negotiation

• General ledger accounting

• Office management

• Order entry

• Salesforce

• Accounts receivable

• Sales

• Account reconciliation

Certifications and Licenses

CPA

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