Dennis Wicklund

509-***-**** (Cell) **** W. John Day Pl. * Kennewick, WA 99336

ad162y@r.postjobfree.com

Value Offered

As a member of your Remote Trade Specialist-Japan Market team, I will provide my computer operations skills, love of Japanese culture, and attention to detail to deliver superior service.

Professional qualities & skills

Strong organizational skills * Superior customer service * Team Player

Life-long learner * Productive * Dependable * Data Entry

* Microsoft Office Workhorse * Honest

Related Experience

Created a filing system for newspaper, magazine, and public bulletin articles

Sensitively counseled dental patients on proper hygiene techniques, emerging dental technology, and general/special dental procedures

Graciously received customer order information and input into company database for future reference

Answered phones with pleasant tone and demeanor amid noisy and distracting call-center environment

Assisted the uprekeep of office morale in consideration of the needs of team members

Maintained clinic MSDS folder containing hundreds of potentially health-critical dental chemicals

Ordered key dental supplies at competitive prices

Initiated sales contacts by producing flyers, writing newspaper ads, and performing in-person inquiries

Managed QuickBooks data for personal business needs

Created, maintained, and audited dental patient files

Drafted electronic CAD files and maintained a common parts inventory in database

Employment

2007-Present SatHome Systems * Satellite Installer Kennewick, WA

2005-2007 Turf Tailor Lawn Trim * Entrepreneur College Place, WA

2005 Tietan Dental Team * Dental Assistant Walla Walla, WA

2002-2005 Walla Walla University * Student/Student Employee College Place, WA

2001-2002 Lande Dental Laboratory * Dental Laboratory Technician Walla Walla, WA

2000-2001 John Crane International * Mechanical Drafter Tigard, OR

2000-2001 Concorde Career Institute * Dental Assistant Instructor Portland, OR1999-2000 Family Medical Center * Dental Assistant Walla Walla, WA

Education

Walla Walla University, Bachelor of Arts Degree BA College Place, WA

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