Data Entry Quality Assurance
Resume:
Anissa Dianne Poole
Baptist Church Road
Byron, GA 31008
ad162t@r.postjobfree.com
Notable Qualifications
Completed work as a Logistics Specialist for the C-5M aircraft including using various systems to order and procure parts needed to support the 559th aircraft maintenance squadron.
Tasked to train lower level specialists to perform logistic specialist duties including identifying and submitting Product Quality Deficiency Reports (PQDRs) to the local quality assurance office.
Acted as an Originator in the deficiency reporting program that submitted more than 60 deficiency reports to the local Originating Point located in the WR-ALC/QASAA office.
Experienced in budgeting, purchasing, freight forwarding, warehouse billing, and data entry.
Executed various jobs relating to cost-savings, product quality, cost analysis, continuous process improvement, and safety.
Acquired skills related to time management allowing for the ability to work on projects with strict deadlines.
Completed responsibilities while multitasking on various supply chain management projects.
Used highly developed communication skills to channel various issues, problems, and ANDONs to supervision and upper management.
Work Experience
Robins AFB January 2023 - Present
Production Controller/ Equipment Custodian
GS-11 Equivalent (Federal Job)
40 Hours per week
Clearance level: Secret
Ensure frequent equipment inspections are conducted to ensure accountability and serviceability.
Ensure accountability records are established through LRS/EAE for equipment acquired with the Government Purchase Card, AF Form 9, or sources other than the supply system.
Utilized various programs to complete tasks such as FEMS, PAMS, & ABETS
Ensure documentation invoices, shipping documents, etc. are available to support the valuation of asset.
Provide stock number, serial number,acquisition cost, acquisition date, fund designator for CFO assets. EAE will assign a local serial number if one is not located on property ; custodial unit will engrave locally assigned number in a visible area.
Validate equipment authorizations. Turn in excess and request cancellation of unneeded backorders and requisitions.
Monitor and verify due-outs monthly by reviewing the Due-Out Validation Listing
Perform inventories at least annually unless otherwise specified
Datum Software Inc: Robins AFB January 2022 - December 2022
Production Support Technician/Forward Logistic Specialist
GS-11 Equivalent (Non-Federal Job)
40 Hours per week
Clearance level: Secret
Subject Matter Expert of an assigned aircraft tail number, coordinating collaborative efforts of pre-production views according to project management system, Rocit, prioritizing tasks according to hours available, parts order status, and estimated delivery dates to minimize delays in the repair flow of assigned aircraft.
Provide maintenance team and management a visual representation of the status of aircraft, aircraft flow days, milestone dates, and issues or discrepancies.
Ensure to all data items and elements are complete and accurate accordance to customer requirements such as item price, priority, and stock number/part number.
Notify the pre-production team of any concerning discrepancies of non-planned parts/materials, stock availability and determine the priority and due date of each item to avoid network checkpoints.
Coordinated weekly material tracking support meeting with internal and external organizations for example, Defenses Logistic Agency (DLA), Item Managers (IMs) or Lockheed representative to identify material support problems and determine requirement for backorder priority.
Initiate remedial actions for resolution of discrepancies by appropriately determining and providing parts order status and estimated delivery dates to customers per requirement of backorder priority upgrade to Mission Impaired Capability Awaiting Parts (MICAP), cannibalization of the part (CANN), local manufacture (i.e. Blue streamer request), or authorizing substitutions/interchangeable items to preclude costly schedule slippage.
Reviewing, validating, and processing workload induction documents in order to ensure adequacy and accuracy of skill codes, equipment codes, and work center codes per programmed Work Control Documents (WCDs).
Responsible for data input work order information, status changes,supply updates, and other pertinent information.
Coordinates with units and other support activities concerning the delivery, status of repair operations, and /or pick up completed work orders.
Schedules and conducts daily maintenance planning meeting to refine and incorporate unscheduled maintenance requirements into the Weekly to Daily Maintenance Plans and workload requirement.
Assist with work priorities for all scheduled maintenance to assure a balanced workload of all maintenance sections.
Review in shop production workload to ascertain production delay, recommends corrective actions and makes necessary adjustments in production schedules
Maintains historical documents and maintenance data essential for aircraft records accuracy
Advanced Project Consulting:
Robins AFB August 2018 - January 2022
Production Support Technician/Forward Logistic Specialist
GS-11 Equivalent (Non-Federal Job)
40 Hours per week
Clearance level: Secret
Provided Production Support Technician tasks for various squadrons located in AMXG including the C-17, C-130, and C-5 aircraft.
Utilized various programs to complete tasks such as DO35, D043, ROCIT, ETIMS, AUTO 202, JDRS, JEDMICS, PDM GATEWAY, and FEDLOG.
Performed research on a variety of assets and air force materiel including checking for availability and ordering the assets in order to meet the critical path set for the aircraft.
Completed tasks as an originator in the deficiency reporting program leading to over $2.3 million in credit being returned to the squadron.
oWorked with the C-5M originating point located in the local 559th Quality Assurance office to enter the Product Quality Deficiency Reports (PQDRs) into JDRS.
oIdentified trends and performed cost analysis reports concerning the deficient parts and reported the findings to local supervision.
oInspected and completed the PQDR checklist received from production to ensure the local 402 AMXGI 21-551 was complied with including all unclassified information.
oGenerated a new DD Form 1348 when required by the originating point.
oTrained lower level specialists concerning the importance of the PQDR program and how to accomplish the tasks.
oFinished all tasks in accordance with the 00-35D-54, 402 AMXGI 21-551, and DLAR 4155.24.
Coordinated daily with the Defense Logistics Agency (DLA) including ordering and shipping various parts depending on the current requirement.
Ensured timely arrival of parts by providing MICAPS, Impact Statements, DD Form 1348s, and locations of the parts to the technicians.
Completed tasks as an instrumental member of the group that implemented the new Kit Builder Program for the 558th Consolidated Support Squadron.
oAdvised supervision on various areas of improvement using continuous process improvement (CPI) techniques.
oApplied Art of the Possible by allocating people, processes, and resources to comply with the AoP leadership model to increase the efficiency of the kitting process.
oIdentified ANDONs related to various part issues including availability, substitutions, and shortages.
Performed tasks using DO43 to cross reference and identify NSNs, NIINs, part numbers, item managers, CAGE codes, equipment specialist codes, MMAC codes, sources of supply (SOS), and research alternate part numbers.
Perform inquiries using LIMS-SCM located on the AF Portal when other supply chain management systems are not working.
Gathered data using DO35 to locate the correct DLA RIM and research issues with particular parts assigned to the RIMs.
Finalized and inspected reports related to backorder statuses, DIFM items, and deficiencies.
Prepared AFSC Form 95 to complete the sales ordering process for parts needed by production.
Accomplished various tasks to conduct research, perform inventory queries, control assets, determine locations, and order parts using MPS, FedMALL, ABOM, FedLog, AOTS, NIMMS, DSS MRO Tracker, and ROCIT.
Reviewed unfilled orders for accuracy and forwarded any issues to supervision.
Verified various detail pertaining to the materiel including serial numbers and cost.
Processed and tracked a multitude of Due in From Maintenance (DIFM) exhibits including those items that are found with deficiencies.
Elevated issues to higher grade CSSs regarding supply deficiencies reports (SDRs).
Coordinated with DLA concerning mission capable assets to resolve discrepancies and routine problems.
Recruited to be one of the first FLS/PST specialists to learn and utilize the Lean Depot Maintenance System (LDMS) to order parts and report feedback to the LDMS support team.
Expressed servant leadership techniques to anticipate the aircraft needs in order to avoid delays to the overall flow of the maintenance process.
Executed routine requests and urgent material requisition requests while coordinating with DLA and Air Force personnel to facilitate material release and shipment.
Houston Medical Center January 2014 - December 2017
Catering Associate
40 Hours per week
Offered communication and customer support on various social media platforms to document customer satisfaction concerning new and old products.
Produced high quality products with no defects leading to the increase of the customer base causing both overall satisfaction and EBITDA to rise above initial expectations.
Increased customer awareness relating to the existence of the store by operating a highly successful marketing campaign using social media outlets to advertise products, promotions, and sales.
Instructed all employees in the area of OSHA requirements, rules, and regulations.
Performed daily inspections to check for FDA compliance.
Accomplished accounting needs pertaining to payroll, taxes, deductions, amortization, interest, and costs.
Processed both in person and online orders using a proprietary system chosen for its simple and effective software.
Decreased in the amount of time needed to train new employees on how to use the system.
Increased the customer base by adding an online order option.
Performed manager duties including training new members of the staff.
Ensured quality control methods were utilized to produce high quality products.
Prepared and maintained the overall inventory of the business including filling out all of the necessary supply paperwork.
Houston County Board of Education August 2002 - January 2014
Cashier/Food Service Assistant
40 Hours per week
Accomplished head cashier duties including performing business administration duties, record keeping, planning, implementing policies, and establishing management controlled regulations.
Opened and closed the registers while performing duties on different shifts to meet the needs of the employer.
Monitored the cash limits associated with every register to ensure correct amounts were reported for every shift.
Trained over 80 new employees while serving as a head cashier.
Provided high levels of customer service with high satisfaction ratings over an 11 year period.
Developed a reputation for prompt and accurate service while handling an average of 80 transactions per shift.
Implemented successful new customer service strategies including realigning the flow of the register area to include two more registers to decrease wait times.
Solved customer complaints with effective communication.
Awarded employee of the month due to high customer satisfaction, great personality, and efficacy.
Performed daily inventory on the products to ensure proper amounts matched the expected totals.
Ordered products in accordance with the schedule to avoid lapses in inventory to deter dissatisfied customers.
Step 2 Warehouse March 2001 - October 2003
Lead Shipping and Receiving Clerk
40 Hours per week
Directed warehouse functional areas including receiving, replenishment, shipping, order fulfillments, and product returns on time and accurately.
Received shipments from third-party suppliers.
Oversaw warehouse staff in counting, weighing, and identifying both shipped and received items along with reconciling materials against invoices, bills of lading, and handling custom orders.
Complied with all local and OSHA rules and regulations without one single incident while working in the warehouse.
Supervised receipt of merchandise to ensure only distribution center designated products are accepted and processed.
Managed the inventory system data and performed routine audits to maintain inventory and data integrity.
Recommended strategies to increase and improve productivity, efficiency, and accuracy to reduce costs.
Trained over 25 newly hired warehouse workers to operate as efficient shipping and receiving clerks while complying with the company’s rules and regulations.
Education
Peach County High School 1987
Diploma earned
Skills
Highly skilled in using various Microsoft Office applications such as Word, PowerPoint, Excel, Access, Outlook, and InfoPath.
Operated warehouse and inventory management systems including DO35, DO43, DSS, ROCIT, FEDLOG, FEDMALL, One Touch, ABOM, MPS, COPA,FEMS,PAMS, & ABATS
Utilized various abilities to complete highly difficult tasks including:
oUsing leadership skills
oWorking with strict deadlines
oMeeting high priority goals
oPrioritize different levels of tasks
oPreparing and briefing various reports
oPerforming data analysis and preparing metrics
oCompleting tasks related to inventory management systems
oWorking within the supply chain management system
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