Robert Anthony Sebben

PROFESSIONAL EXPERIENCE:

CVS / TCS Consulting

Senior Business Analyst / Product Owner

Jan 2023 – Present

I am responsible for the collection and gathering of requirements from application owners and stakeholders. Then to relay these to the specific application teams and system architects to complete and achieve the overall system platform.

Served a as specialist with expertise in technology/ industry /domain/ process / application & product

Product Owner - Responsible for functional/technical track of a project

technical Lead under the Project Stream in the organization

SAML 2.0

Microsoft Azure AD

Ping Identity Management

Neo4J Data Platforming

AKeyless Secrets (credentials, certificates and keys) Management

Saviynt

SailPoint IIQ

Microsoft Azure SSO

ServiceNow - IT service management tool

Agile / Safe trained

Rally application (tracking team Projects/deliverables/User Stories/Features)

Simeio Consulting / Various clients

October 2021 – Oct 2022

Senior Consultant - Implementation Architect - IAM - PAM - Business Analyst

I have been heavily involved with the implementation of PAM utilities to provide several Fortune 500 companies and Health Organizations the ability to provide a plan that “balances securing access to privileged credentials and endpoints, enhancing productivity, and minimizing overall costs” to their own platforms. The ability to keep their data safe and away from intrusions is tantamount in today’s ever changing society. With the constant threats from multiple vulnerabilities, it is necessary for companies to adopt a least privilege scenario to provide a level of threat analytics that encompass this technology. All the while by reassuring the organizations stakeholders that their platform is in step with governmental regulations & Compliance. To provide an in depth and comprehensive auditing capability from key strokes to session recordings, but always aware of the latest in threat analytics.

Show and define a PAM lifecycle process and why it is so important to their infrastructures success

I am responsible for the collection and gathering of requirements from application owners and stakeholders. Then to relay these to the specific application teams and system architects to complete and achieve the overall system platform.

Served a as specialist with expertise in technology/ industry /domain/ process / application & product

Co-Creation of BRD, LLD & HLD documents

Responsible for functional/technical track of a project

technical Lead under the Project Stream in the organization

AWS EC2 and S3 appliance / Services

CyberArk PAM

Lean Six Sigma Certified

SAML 2.0

Microsoft Azure AD,

Saviynt Identity Management deployments from bare metal to turn key

SailPoint IdentityIQ in conjunction with Okta IAM SSO solution

Microsoft Azure SSO

ServiceNow - IT service management tool

Signature Consulting / AutoNation Inc. December 2020 – October 2021

Senior Systems Engineer - PAM Architect / Technical Lead

Responsibilities:

Lead / Senior Engineer for the Implementation for two new software tools CyberArk PAM Solution and Secure Auth MFA - COMPLETED

Heavily involved with both software vendors and current system Admins for incorporation of new material

Created documentation process for junior employees accessing CyberArk

Lead Engineer responsible for leading all implementations within IAM solutions

During this implementation we looked at several IAM/IGA Utilities as Beyond Trust, CyberArk and Thycotic. While performing a very detailed and comprehensive review of the three PAM Utilities, all were very good at what it is they did. While reviewing Beyond Trust, I discovered that its approach to PAM is more fine grained and even to the point of “Application control, Script, Server function and defining a Least Privilege policiy”. There was more of a Developer approach to it and it required a deeper intensive learning curve and was more intensive and time consuming. I feel that looking at these from a granular level, I became intimately involved in the inner workings of CyberArk and Beyond Trust. This level of knowledge was conveyed to the end client through my recommendations to work with the following technologies;

oMicrosoft Azure AD

oMicrosoft Identity Management

oResponsible for functional/technical track of a project

oTechnical Lead under the Project Stream in the organization

ofamiliar with PowerShell as per running from a script repository

oSecure Auth MFA

oCyberArk PAM

oSaviynt Identity Management

oSAML 2.0

oAdministration of VMware

oVSphere 5.5

oAWS EC2

oWindows Datacenter Server 2019

oMicrosoft Office 365

oSplunk monitoring tool

oServiceNow - IT service management tool

oMicrosoft Teams application

oCo-Creation of LLD & HLD documents

Wipro Incorporated, Kontoor Inc. Jul 2019 – Aug 2020

IAM Business Analyst - Senior Consultant – Architect - IDAM Integrator – Saviynt IGA Implementation

Responsibilities:

The Kontoor IDAM project currently being implemented incorporates Saviynt IGA w/dev application for overall Access Governance and Identity management. We are incorporating over 196 plus applications with Single sign on and Multi Factor authentication capabilities across the platform with approx. 16,000 EU’s. From Proprietary to OTB & COTS, these applications are currently under cloud-based integrations as in SailPoint, Azure AD with Office 365, and several On-Prem applications as well.

I am responsible for the collection and gathering of requirements from application owners and stakeholders. Then to relay these to the specific application teams and system architects to complete and achieve the overall system platform.

Integrated systems in the new Data Center which included Microsoft Security Identity Management.

oProvide IAM insight using guidelines and expertise while implementing Saviynt 2.0 IGA

oCo-Creation of LLD & HLD documents

oCreation of Technical documentation for Stakeholder review

oSAP GRC – GIS, Including the APAC regions

oMicrosoft Azure AD, Saviynt Identity Management

oMicrosoft Azure instances

oMicrosoft Azure SSO

oServiceNow - IT service management tool

oSaviynt Identity Management

oAWS EC2 and S3 appliance / Services

oIAM Platform Integration and Management

oIAM Theologies using Scrum and Agile methods

Wipro Incorporated US Foods Feb 2019 – Jul 2019

Security Analyst (Identity Manager)

Responsibilities:

Was Responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenance/Testing)

Served a as specialist with expertise in technology/ industry /domain/ process / application & product

Designed and built out the Identity Manager web services for user management.

Participated in providing SSO design and solutions for different applications migrating to cloud infrastructure and providing SSO through OIDC.

Experience integrating Sailpoint IdentityIQ in conjunction with Okta IAM SSO solution

Responsible for functional/technical track of a project

Technical Lead under the Project Stream in the organization

Agero/Cognizant Incorporated, VMware Amazon AWS Systems Aug 2018 – Feb 2019

Infrastructure Support Engineer

Responsibilities:

While assigned to the Agero project, I was responsible for the building and deployment of multiple Dell Servers with VmWare ESXi O.S’s for the overall VmWare platform.

I was responsible for the daily observation and overall health of several datacenters across the U.S. and their associated applications and their functional contributions to the platform

These were production systems, applications and network performance modules using various Network Management and Application Monitoring Tools

Administered and deployed VMWare Vsphere 5.5

Administered and configured VMWare VCenter

Knowledge of LAN/WAN

Extensive use of RDP and various Remote Technologies daily

oAdministration of VMware

oVSphere 5.5

oVCenter 6.0 & 6.7

oAmazon AWS - EC2 Instances

oLean Six Sigma Belt certification

oWindows Server 2016, Server 2012 R2 & Server 2008 R2

oRunning PowerShell Scripting

oMicrosoft Office 2013, Office 365

oSaviynt Identity Management

oSkype Communications application

oMicrosoft Teams application

oMicrosoft SCCM

oMicrosoft SCOM

oServiceNow - IT service management tool

oSplunk monitoring tool

oCommvault backup Technologies

Xerox / Cognizant Incorporated, Operations Support Team Lead – Identity, Credential, and Access Management (ICAM) analyst Oct 2016 – Aug 2018

Responsibilities:

Monitored production systems, applications and network performance using various Network Management and Application Monitoring Tools

Knowledge of LAN/WAN

o

oAdministered Microsoft Windows 7 Enterprise SP3 O.S., Windows Server 2012 R2 & 2008 R2

oMicrosoft Office 2013, Office 365

oSkype Communications application

oSharePoint Administrator for internal site

oRSA Secure token

oSecure VPN

oUnderstanding and implementation of Windows Batch file for various applications

oAdhering to guidelines for ICAM and by reviewing the Architecture from top to bottom for a more thorough credential Mgmt enterprise

oUsing ICAM attributes to identify both local factors and failures within the broader organization and productive system that contributed to the incident, such as communication, training, operating procedures, incompatible goals, change management, organizational culture and equipment.

Microsoft Active Directory as a primary application for End User profile management tool

Design and Implement Identity Management infrastructure

Extensive use of RDP and various Remote Technologies daily

MillerCoors/Cognizant Incorporated, Asset Management Receiver – Identity Management

DSS Technical Lead/Identity Management May 2015 – Sep 2016

Responsibilities:

Monitored and maintained corporate Information Technology infrastructure for end user systems local in North Office Building on Coors campus in Golden Colorado (Approx. – 1800 End Users plus) and remote for MillerCoors Admin staff across the United States. (Approx. – 5000 End Users plus)

Experience integrating Sailpoint IdentityIQ in conjunction with Okta IAM SSO solution

Knowledge of LAN/WAN

Supported change management, daily turnover, and escalate problems to the appropriate level resources

Opened and updated incident tickets for events and incidents, respond to internal customer calls and escalations

Managed implementation of roles and role management in Identity Management system including workflow for managing roles.

Administered AWS EC2 Instances and S3 Services.

Thorough Knowledge of PC / Workstation related hardware & software problems.

Provided technical expertise and tutoring for team when called upon

Provided thorough and concise information for ALL incidents regardless if severe – P1 status or P3 status (non-critical).

Responsible for following guidelines and procedures set forth for triaging incidents from initial identification, through logging, categorization, service request, prioritization, identification and resolution while maintaining the SLA for the client. This is to include the timeline from detection, analysis & response

Responsible for establishing bridge calls and assembling active participants

Responsible for follow-up documentation during incident phase for SLA concurrence

Use ServiceNow as frontline ticketing system for incident management and asset tracking

Responsible for identifying, classifying, trouble shooting and Resolving of ALL I.T related issues for end users

Administered Microsoft Active Directory as a primary application for End User profile management tool

Administered Oracle IDM

Administered Microsoft SCCM for pushing out new and current software applications to end users from new images to various system software applications

Loaded, configured and maintained system proprietary image consisting of:

oMicrosoft Windows 7 Enterprise SP3 O.S.

oMicrosoft Office 2013

oSkype Communications application

oLync Instant Messaging application

oSeveral proprietary applications both URL based, and application based

oServiceNow - IT service management tool

oAdministration of VMware

oVSphere 5.5

Maintained and configured Trend Micro Anti-Virus applications on ALL corporate devices

Responsible for maintaining the functionality and performance of end user hardware devices from laptops to printers

Assisted, maintained and deployed all hardware assets to end users from initial imaging via Microsoft SCCM, to specific software loads and custom configurations

Asset Management and Receiver

Entire Corporate Entity West of the Mississippi River

Responsibilities:

Ordered, deployed, shipped and received of all corporate assets i.e.…laptops, printers, monitors, mouses, memory, backpacks and all associated peripherals

Inventory and tracked all corporate assets

Maintained and stocked all items from consumable items to traceable assets

Order and restock when depleted

oResponsible to assure IT assets are recorded accurately in a CMDB or other record through Service Now

oThese are to include Dell Latitude Laptops from the 6320, 6430, 6440, 5440 and the current E5450

oHP printers ( All in One scanners and fax )

oAll associated peripherals (monitors, mouses, power adapters, docking stations, backpacks/shoulder bags and memory)

Visa – HighLands Ranch, Corporation Dec 2014 – May 2015

Quality Engineer (Contract Assignment Completed)

Responsibilities:

Monitored production systems, applications and network performance through the use of various Network Management and Application Monitoring Tools

Implemented Oracle IDAM tool to manage the end-to-end lifecycle of user identities

Monitored and configured Visa E-commerce site and worldwide activities

Acted as the central point of contact/coordinator for Critical Incident troubleshooting, assessment of CyberSource's Production Commerce Systems and Data Networks

Opened and updated incident tickets for events and incidents, respond to internal customer calls and escalations

Provided thorough documentation and adherence to ITIL guidelines throughout problems from onset, through resolution.

Use MS-SQL to query database for reporting, impact assessment, Incident troubleshooting.

Supported change management, daily turnover, and escalate problems to the appropriate level resources

Windows environment, including experience with Microsoft IIS

oServer Monitoring

oExperience with NetCool, Tivoli, SiteScope

oExperience with Linux

oknowledge of SQL queries

oknowledge of LAN/WAN

oPowerShell

oMicrosoft SharePoint

Robert Half – Adams County 12 Five Star School District, QeH2 Jul 2014 – Dec 2014

Project Implementation - Architect (Contract Assignments Completed)

Responsibilities:

Installed, configured and troubleshoot Wireless Network across 52 different schools. This includes the implementation of VLANs and Wireless Access Points on HP Switch sets

Configured and deployed UPS systems

Project build out and implementation of Windows Server 2012 R2 Environment under VMWare VSphere clients and building virtual machines into a production environment

Server and workstation build for clients and with configuration and support

Stipulated and/or followed policies and procedures (ITIL or otherwise)

Microsoft / NMMIT, Lone Tree, CO Nov 2013 – Jun 2014

Lead Imaging Consultant

Responsibilities:

Re-imaged 35,000 Windows XP & 7 machines to Windows 7 64-bit OS and perform ALL necessary upgrade and change requests per users in 16 states.

BomGar RDP Configuration and support

Cisco VPN Installation, Configuration and support

Microsoft SCCM Configuration and support

Microsoft Office 2010 – 2013 Installation, Configuration and support

Remedy Ticketing system Configuration and support

Concurred with ALL ITIL policies and steps for incident resolutions while maintaining the SLA

Thorough Knowledge of PC / Workstation related hardware & software problems

Remote Administration Services, Englewood, CO Jul 2005 – Oct 2013

IAM - PAM – Technical Lead - Architect

Responsibilities:

Managed and schedule 7 Tech members i.e., planned, executed, payroll and cost structure.

Tracked, submitted, account for and keep track of hours, costs and ALL items incurred for projects

Tracked all customer jobs/projects using REMEDY ticketing system / Responsible for deployment/use and configuration of this application

Scheduled and planned all jobs and upcoming assignments

Designed and planned current and future projects from design/pre-planning through rollout and implementation

All general IT / Telephony related scenarios

Supported & Monitored Network, Cluster, Peer to Peer, Stand-alone configurations

Extremely knowledgeable with HP OpenView/ HP OMW - Operations Manager

Provided thorough and concise information for ALL incidents regardless if severe – P1 status or P3 status (non-critical)

Responsible for providing guidelines and procedures set forth for triaging incidents from problem outset through resolution and maintaining the SLA for the client.

This is to include the timeline from detection, analysis & response

Responsible for follow-up documentation during incident phase for SLA concurrence for EU’s to directorial staff

Responsible for establishing Bridge calls and assembling active participants.

New rollout or existing upgrade of complete enterprise platforms (Hardware & Software) Troubleshoot and identify most Hardware related network Server, Workstation / terminal and desktop PC problems. Thorough Knowledge of PC / Workstation related hardware & software problems

NOC administration with SCOM & HP OpenView monitoring agents for several remote clients.

Windows Server Update Services (WSUS) as part of the SUS that was discontinued in 07’. But is now standard in 08’ R2 and 12’ Server Editions

SCCM, SMS Technologies

Microsoft SharePoint Installation, Configuration and support

Exchange 2007 / 2010 Installation, Configuration and support

Citrix XenDesktop 7 Installation, Configuration and supported some Unix

VMWare & VSphere Installation, Configuration and support

NAS, SAN Technologies Installation, Configuration and support

Cisco Works GUI Interface Installation, Configuration and support

Cisco Unified Communications Manager 3.1 – 8.0 VOIP IPV6 Cisco & Avaya technologies

Cisco IOS w/ Load balancer capabilities

F5, Barracuda Load Balancers & Coyote Point Equalizer Appliances for Enterprise level applications

Symantec NetBackup While at Remote Admin Services, the atmosphere was one of a team campus, not unlike the environment that Steve Jobs empowered. Not everyone has the same skill set, but everyone can understand basic thoughts and resolutions. If a feeling of credibility and trust is there, ALL departments from DBA's to Network Admins can communicate amongst themselves

CERTIFICATIONS:

Certified Information Security Manager (CISM ) 2020

Cisco CCNA - Currently updating CCNA 5/14

Certificate, MCSE, MCP+I, Electives are TCP/IP and IIS 4.0 August 2000

A+ Certified

EDUCATION:

Bachelor of Science in Computer Information Systems, Regis University, Denver, CO

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