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Customer Service Room Attendant

Location:
New York, NY
Posted:
December 24, 2023

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Resume:

JUANA ESTRADA

S U M M A R Y

Reliable housekeeping worker dedicated to keeping areas clean,

organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

E X P E R I E N C E

Housekeeping Room Attendant

Margaritaville Beach Hotel Kissimme, FL June 2022 - Current Cleaning Specialist

Independant Orlando, FL December 2021 - May 2022 Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Furnished guests with clean linens and supplied rooms with toiletries.

Removed trash from rooms and replaced liners to wastebaskets. Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.

Polished and sanitized floors, counters, bathtubs and window sills. Inspected each room for cleanliness, utilizing checklist to meet company standards.

Removed trash, recycling and linens from rooms to transport to designated areas.

Interacted pleasantly with clients and guests when performing daily duties.

Reported guest issues, safety and maintenance concerns immediately to supervisor.

Mapped out daily cleaning work assignments by assessing vacant room roster.

Employed deep-cleaning techniques for areas in need of additional sanitation.

Organized supplies for use based on expected customer needs. Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.

Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.

Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.

Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Scrubbed bathrooms, removing soap scum, mold and excess dirt from S K I L L S

Stocking Bathrooms

Washing Windows

Professional and Courteous

COVID-19 Safety Procedures

Wall and Ceiling Cleaning

Supply Replenishment

Cart Stocking and

Organization

Guest Service and Support

Room and Public Space

Cleaning

Verbal and Written

Communication

Multitasking and Prioritizing

Floor Cleaning, Polishing and

Waxing

Work Planning and

Organization

Mopping and Buffing Floors

Customer Service-Focused

Electronic Communication

Equipment Disinfection

Restroom Servicing

Mattress Cleaning and Turning

Room Maintenance Scheduling

Stain Removal

Furniture Moving

C O N T A C T

689-***-****

ad1618@r.postjobfree.com

Orlando, FL 32821

E D U C A T I O N A N D

T R A I N I N G

Tecnico Profesional En

Enfermería

Centro Computarizado De La

Costa (CECOM), Colombia

Expected in December 2025

L A N G U A G E S

Nurse

Independant

Caregiver, Special Needs

Independant

sinks and shower area.

Replenished supply of hand soap, paper towels and other consumables.

Maintained safety protocols through safe handling of equipment and chemicals.

Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration. Recorded patient condition, vital signs, recovery progress and medication side effects.

Administered medications, tracked dosages and documented patient conditions.

Used sterile techniques to prepare patients for procedures. Assisted physicians with examinations and patient scans during diagnostic processes.

Administered medications and treatments, monitoring patients for reactions and side effects.

Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures. Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.

Monitored patients after surgery, answered questions and provided home care strategies.

Followed sanitation schedule and documented cleaning activities. Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.

Took out garbage and recycling daily.

Supported bathing, dressing and personal care needs. Maintained clean and well-organized environment for client happiness and safety.

Laundered clothing and bedding to prevent infection. Assisted with meal planning to meet nutritional plans. Drove clients to shop for groceries, attend doctor appointments and run errands.

Monitored vital signs and medication use, documenting variances and concerning responses.

Spanish:

Native/ Bilingual

A C C O M P L I S H M E N T S

Consistently maintained high

customer satisfaction

ratings.

Created highly effective new

program that significantly

impacted efficiency and

improved operations.



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