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Security Officer Customer Service

Location:
Desoto, TX, 75115
Posted:
December 24, 2023

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Resume:

Shakendria Holland

Ferris, TX *****

ad1616@r.postjobfree.com

+1-214-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Officer

Salute Mission - Dallas, TX

February 2023 to Present

IN SIDE Data center inside an outside perimeter checks, 2 way radios, familiar with :zoho and genetec systems making badges

Security Officer

Kindred hospital

May 2022 to Present

Cctv cameras, locking doors,walking the premises, checking the floors, setting alarms, using 2 way radio, keeping unwanted guests out

Emergency Medical responder

Ems Direct - Irving, TX

November 2021 to May 2022

Wheel chair van, CPR, Basic Skills

Security Officer

Ollies Distribution Center - Lancaster, TX

December 2019 to September 2021

In The Guard Shack observing the perimeter watching the cameras and checking trucks in and out and visitors making sure the building and everyone in it is safe Security Officer

Allied Universal - Dallas, TX

April 2017 to September 2018

Warehouse environment using a hand-held wand to scan employees in and out of the Warehouse. patrolled inside and out the building on using golf cart checking alarms doors and for packages. Watched the front desk CCTV cameras after phones and let truck drivers in Merchandiser

Home Depot - Dallas, TX

August 2013 to March 2017

Responsibilities

Stocking, Cleaning, Assembling, customer service,Building Displays, Using a first phone,reading understanding a planogram, did Audits in Appliance etc. Accomplishments

5 Homer Awards for great work and helping others

Skills Used

Merchandise

Food Cashier/Finance

St. Anthony Academy

2007 to 2010

Worked in cafeteria as a cashier and in the finance office filing., Stocking, Cleaning Mary Kay

Assembled Mary kay products in a warehouse., Packing - Dallas, TX 2007 to 2007

ok

Call Representative

FEMA - Dallas, TX

July 2006 to December 2006

Answered phones/ Customer Service

For hurricane Katrina victims

Education

Training School in Emergency Medical Services

Elite EMT Academy - Irving, TX

June 2021 to Present

High school diploma in Physical Therapy

Cedar Valley Community College - Lancaster, TX

August 2004 to May 2005

Diploma in High School / High School

Justin F. Kimball High School

2004

Skills

• Patrol

• Excel

• Organizational Skills

• Customer Service

• Stocking

• Mircosoft Word

• Security

• Cash Handling

• Management

• Typing

• CCTV

• Planograms

• Surveillance

• Loss Prevention

• Hospital Experience

• Inventory Control

• Merchandising

• Computer Operation

• Sales

• Retail Sales

• First aid

• POS

• Anatomy knowledge

• Retail management

• Physiology knowledge

• Information security

• Microsoft Access

Certifications and Licenses

TPSB Security level 3 license

August 2022 to Present

CPR/BLS

July 2018 to Present

First Aid Certification

AED Certification

Guard Card

Assessments

Security guard skills — Highly Proficient

September 2020

Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient

Customer service — Completed

October 2020

Identifying and resolving common customer issues

Full results: Completed

Verbal communication — Completed

December 2018

Measures a candidate's ability to effectively convey information when speaking. Full results: Completed

Security guard skills — Proficient

September 2021

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Types 35 WPM

• Good Customer Service Skills

• Knowledge of Microsoft Word and Excel

• Good filing and organization skills

• Warehouse and stocking experience



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