Security Officer Customer Service
Resume:
Shakendria Holland
Ferris, TX *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Officer
Salute Mission - Dallas, TX
February 2023 to Present
IN SIDE Data center inside an outside perimeter checks, 2 way radios, familiar with :zoho and genetec systems making badges
Security Officer
Kindred hospital
May 2022 to Present
Cctv cameras, locking doors,walking the premises, checking the floors, setting alarms, using 2 way radio, keeping unwanted guests out
Emergency Medical responder
Ems Direct - Irving, TX
November 2021 to May 2022
Wheel chair van, CPR, Basic Skills
Security Officer
Ollies Distribution Center - Lancaster, TX
December 2019 to September 2021
In The Guard Shack observing the perimeter watching the cameras and checking trucks in and out and visitors making sure the building and everyone in it is safe Security Officer
Allied Universal - Dallas, TX
April 2017 to September 2018
Warehouse environment using a hand-held wand to scan employees in and out of the Warehouse. patrolled inside and out the building on using golf cart checking alarms doors and for packages. Watched the front desk CCTV cameras after phones and let truck drivers in Merchandiser
Home Depot - Dallas, TX
August 2013 to March 2017
Responsibilities
Stocking, Cleaning, Assembling, customer service,Building Displays, Using a first phone,reading understanding a planogram, did Audits in Appliance etc. Accomplishments
5 Homer Awards for great work and helping others
Skills Used
Merchandise
Food Cashier/Finance
St. Anthony Academy
2007 to 2010
Worked in cafeteria as a cashier and in the finance office filing., Stocking, Cleaning Mary Kay
Assembled Mary kay products in a warehouse., Packing - Dallas, TX 2007 to 2007
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Call Representative
FEMA - Dallas, TX
July 2006 to December 2006
Answered phones/ Customer Service
For hurricane Katrina victims
Education
Training School in Emergency Medical Services
Elite EMT Academy - Irving, TX
June 2021 to Present
High school diploma in Physical Therapy
Cedar Valley Community College - Lancaster, TX
August 2004 to May 2005
Diploma in High School / High School
Justin F. Kimball High School
2004
Skills
• Patrol
• Excel
• Organizational Skills
• Customer Service
• Stocking
• Mircosoft Word
• Security
• Cash Handling
• Management
• Typing
• CCTV
• Planograms
• Surveillance
• Loss Prevention
• Hospital Experience
• Inventory Control
• Merchandising
• Computer Operation
• Sales
• Retail Sales
• First aid
• POS
• Anatomy knowledge
• Retail management
• Physiology knowledge
• Information security
• Microsoft Access
Certifications and Licenses
TPSB Security level 3 license
August 2022 to Present
CPR/BLS
July 2018 to Present
First Aid Certification
AED Certification
Guard Card
Assessments
Security guard skills — Highly Proficient
September 2020
Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient
Customer service — Completed
October 2020
Identifying and resolving common customer issues
Full results: Completed
Verbal communication — Completed
December 2018
Measures a candidate's ability to effectively convey information when speaking. Full results: Completed
Security guard skills — Proficient
September 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Types 35 WPM
• Good Customer Service Skills
• Knowledge of Microsoft Word and Excel
• Good filing and organization skills
• Warehouse and stocking experience
Contact this candidate