Tallahassee, FL

850-***-****

ad15yl@r.postjobfree.com http://www.linkedin.com/in/toddfair

Todd L. Fair, CBCP, ITIL, MBCI,

Business Continuity/ DR Sr Tech Leader Manager

Continuity SME with experience in developing robust enterprise Disaster Recovery programs forward and in line with mission for large Fortune 500 companies. Deep understanding and experience w/ Disaster Recovery techniques, principles, methods & supporting technologies (BIA, Risk Assessment, Strategy, Testing, Documentation)

Client portfolio consists of MUFG, Lennar, Wells Fargo, Sentry Data Systems, Citizens Insurance, Office Depot, DSS. DR SaaS- Castellon, Fusion, Archer, Sungard (LDRPS), ServiceNow.

Experienced developing, implementing, and maintaining business continuity and disaster recovery programs including risk assessments, business impact analyses, strategy selection, and documentation of crisis management, business continuity, and disaster recovery procedures.

Identify potential vulnerabilities, threats, and risks to the organization's IT infrastructure and data, analyzing the impact of potential disruptions and developing mitigation strategies. Manage the enterprise risk management program

Work with IT Disaster Recovery team to ensure applications meet the needs of the business.

As the Disaster Recovery and Business Continuity Manager at Sentry Data Systems, Todd was a well-respected team builder who orchestrated team growth through Incident Management Optimization Projects (ITIL) and extensive cross functional mentoring for enterprise disaster recovery, business resilience, security & C-Suite communication.

Manages, develops, and leads disaster recovery strategies & solutions, including risk assessments, impact analysis, strategy selection & documentation of continuity & disaster recovery procedures.

Partners with organizations infrastructure & application leaders in IT, Security & other departments to align goals and objectives of the IT Disaster Recovery & Business Service Continuity programs.

Supporting Business Resilience covering Business Continuity Planning, Third Party Resilience, Cyber Resilience, and Information Technology Resilience as part of the Operational Resilience

Ability to provide alternative solutions to nearly any given circumstance Work with application owners from initial development and implementation to ongoing support and maintenance.

Ability to work with technology, facilities, and business areas to influence the development and implementation of viable mitigation strategies for potential business disruptions

EOC (emergency operations center) experience

Coordinate the execution of the Exercise plans per the execution checklist while collecting performance data to support reporting of results, identifying issues, and moving the recovery team toward successful completion of the exercise

Conduct Post Exercise meetings with recovery team leads and selected clients to identify and document issues related to recovery technologies, processes, and support issues

Other: Business Resumption Planning skillset, Crisis Management Planning, Incident Response Planning, Disaster Recovery Planning, Plan Exercising/Testing, Conducting Business Impact Assessments, Google Docs, Google Sheets, Microsoft Project Management tools

EDUCATION/CERTITIFCATION/TRAINING :

Certified Business Continuity Professional (CBCP), Disaster Recovery Institute International

Certified Business Resilience Auditor - IT Auditor (CBRA)

Member Business Continuity Institute (MBCI)

Founding Chair & Past President; North East Florida Association of Contingency Planners (NFL-ACP)

Michigan State University- Bachelor’s Degree

Information Technology Infrastructure Library (ITIL)

Project Management Institute (PMI)

TECHNICAL :

Disaster Recovery – Business Continuity – Resiliency – IT Management – Disaster Recovery Plans

Infrastructure - IT Compliance - COBIT - DRII – FFIEC – ITIL – NIST – SOX – DR Program Implementation

Crisis Management – Mentorship/Training – ITIL – ITSM – Security Teams - Risk Assessments - Atlassian

Disaster Recovery Strategy - Gap Identification - Dashboarding Builds – Jira – SharePoint – MS Suite ISO 22301, NIST SP 800-53

PROFESSIONAL EXPERIENCE:

Business Continuity/ IT DR Testing and Governance

Akkodis Consulting, MUFG CA 04/2023 to Present

Successfully controls and directs operational resilience framework within the business continuity management program, including identification of critical services/important business services and tolerances for disruption and tracks administration of strategic/enterprise BC/DR program; works with multiple project managers, senior management team members and staff to administer project schedules, track and report on progress, assessing and determining business continuity and disaster recovery requirements, providing cost benefit analyses to justify investment in controls/requirements for business continuity and disaster recovery, recommending strategies to meet those requirements; coordinating the development of plans and the acquisition of resources, and the preparation and execution of the testing and simulation of those plans; facilitates project communications at all levels for all project logistics; Provide support in strategic initiatives for the Operational Resilience aspects of the business continuity management program; Execute and support incident response efforts as defined in the incident management program. Assist and support the cost feasibility of solutions and make recommendations that support objectives. Lead and assist in quality reviews of business and technical recovery plans with stakeholders. Create, maintain, and support business continuity awareness and training programs. Oversee the implementation and execution of operational resilience and remediation of any observed weaknesses; Ensure all regulatory requirements (e.g. FFIEC, OCC, FRB), are being adhered to, propose applicable updates to policies and procedures. Perform scenario risk assessments, identify issues and/or control gaps, analyze gaps, document and report findings, and recommend remediation plans to management, coordinates, manages and facilitates project resources; assists in issue resolution, proactively evaluates project activities, builds contingency plans, executes corrective actions when necessary and implements risk response plans to manage risks Conduct Post Exercise meetings with recovery team leads and selected clients to identify and document issues related to recovery technologies, processes, and support issues.

Global Enterprise Business Continuity Manager/ Global Enterprise Risk

Rockwell Automation/ Remote 4/2022- 5/2023

Reporting to office of CISO directing the planning and coordination of the enterprise-wide Business Continuity Program in functional areas including finance, human resources, and marketing. Orchestrates Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST, SOX. Providing governance and hands-on support to departments in the development of department recovery plans developing, implementing, review and facilitation of the enterprise-wide Rockwell BC/DR Program and BC related documents, using existing efforts and best practices. Developing procedures that provide strategic recovery governance, direction and oversight conducting and maintaining business impact assessments (BIA), Establish business recovery testing methodologies, schedules, and plans; Facilitating business continuity exercises by tabletop exercises, Partner with IT disaster recovery team to ensure understanding for IT DR and BCM for recovery, establishing, maintaining and managing continuous improvement of enterprise DR strategy, standards, processes, maturity models, methodologies, metrics, scorecards, and incorporate best practices using internal and external resources. Conduct and manage BC/DR exercises and drills to ensure systems meet business and resiliency requirements. Follow-up on areas of improvements and findings. Lead remediation of corrective actions part of exercises and audits. Orchestrate execution of BC/DR plans when a business disruption occurs. Be responsible for data centers and systems recovery and serve as the main contact point of cybersecurity leadership teams ensuring that technologies and processes support all important availability and recovery requirements. Consolidate BC/DR planning and post documentation for compliance review.

Create and conduct BCP/BCM/DR training and awareness program. Assist ITSM in IT change management / ticket reviews, approvals, and planning. Conducts and prepares feasibility studies for new data processing applications or revisions to existing systems DR. Prepared and presents project proposals to management and user departments. Establishes standards and program documentation requirements. Reviews status of BC Process system applications and prepares recommendations for system improvements. Monitors design process and prepares reports on system projects. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

BC/DR and Governance Program Lead

Lennar /MODIS consulting, Miami FL 6/2021 - 02/2022

BC/DR Resilience Management/ IT BC Auditor/Governance professional role assisting in developing, implementing the companywide BCM Programs for Lennar. Well respected team builder orchestrating employee growth through extensive cross functional mentoring. Lead enterprise-wide compilation and evaluation of critical business processes. Assigned to bring BC vendor onboard for corporation to instill BC Program. This includes, but is not limited to;

Development of risk assessments, business impact analyses, call and work center recovery strategies, departmental Business Continuity Plans recovery plans, and crisis management. Management of complex business environments, optimizing operational processes and increasing organizational capacity, ensuring the business will continue to operate, with minimal impact, while also remaining in compliance.

Respected team builder orchestrating employee growth through extensive cross functional mentoring. unique ability to break silos and build relationships program wide. Successful implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST, SOX.

Established governance functions for the program, in accordance with enterprise policies and practices, on behalf of the executive leadership.

Deployment & Release Management ITSM

Document Storage Systems (DSS) West Palm Beach, FL 03/2020 – 04/2021

As a certified ITIL Release Manager and BC/DR Resilience Management Auditor and IT operations professional, proven expertise in IT Service Management, DR & Change Control /Release mgmt.

Unique ability to break silos and build relationships program wide.

Experienced managing complex business environments, optimizing operational processes and increasing organizational capacity, ensuring the business will continue to operate with:

oMinimal impact, while also remaining in compliance.

Responsible to manage business continuity incident & emergency management for Enterprise.

Respected team builder who orchestrates employee growth through extensive cross functional mentoring. Keen sense of Compliance for Supply Chain, Crisis Management, Business Resilience, Disaster Recovery w/Cloud, Security and C Suite Technical skills.

Capable of full program implementation; multi-industry experience including retail wholesale, insurance, banking, manufacturing, pharmaceuticals, software, and related services.

Successful implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST, SOX.

ITIL Release Manager

Signature Consulting – Fort Lauderdale, FL 08/2019 – 03/2020

Coordinate release content and effort based on the service request backlog using:

ITIL Service Management gold standards.

Coordinate pending service requests, third party applications, or operating system updates. Manage relationships and coordinate work between different teams at different locations.

Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.

Produce Deployment, Run Books, Disaster Recovery Testing requirements, Implementation Plans.

Weekly Release Reporting, Communicate business analyst release details & schedules to business

Negotiate, plan, and manage all release activities.

Work with release engineers to understand impacts of branches.

Maintain release schedule for core services & ensure alignment across key partners and vendors.

Lead and co-ordinate activities including the execution of the deployment Plans and checklists.

Participate in CAB meetings to discuss release scope, maintain the release repository.

Disaster Recovery/Business Continuity Manager

Sentry Data Systems – Deerfield Beach, FL 01/2018 – 05/2019

Industry Leader: Seasoned CBCP/ ITIL certified resiliency professional with experience in strategic and technological aspects of business. Certified ITIL BC/DR Resilience Management Auditor and IT operations professional, with expertise in IT Service Management, Change Management and Release Management, unique ability to break silos and build relationships program wide.

Experienced managing complex business environments, optimizing operational processes and increasing organizational capacity, ensuring the business will continue to operate

Team builder who orchestrates employee growth through extensive cross functional mentoring.

Compliance for Banking, eCommerce, Supply Chain, Crisis Management, Business Resilience, Disaster Recovery w/Cloud, Security and C Suite Technical skills.

Program implementation seeing projects to full completion; multi-industry experience including retail wholesale, insurance, banking, manufacturing, pharmaceuticals, software and services.

Vendor management with SunGard, Archer, Fusion, IBM, Microsoft, CrowdStrike

Successful implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST ISO 22301:2012, NFPA 1600 and SOX compliance. Seasoned with small to Fortune size companies and management structures.

IT DR Program Manager

Office Depot – Boca Raton, FL 10/2014 – 01/2018

Program leader managing all activities for ITSM Business Continuity and IT DR Operations, Office Depot, North America $18 billion organization, IT Service Management.

Supply Chain and vendor contract management (IBM, Dell, EMC, Xerox, ATOS, Oracle, Info Sec, NOC, Vology, AT&T/ Verizon, Sun, Solaris, Linux, Wintel, Hewlett Packard) and governance

IT DR CMDB co-management of ITIL repository

KPI tracking, BC/ DR Exercises and Testing exceeding scope and objectives of RTO and RPO

Platform consolidation (Store merges), collaborate with architect, application development,

Mid-tier and infrastructure teams developing best in class BCI/ DRII based recovery plans.

ITSM contributor, SLA monitoring of risk & industry trends compliance.

Detailed recovery solution design and technology infrastructure implementation while directing multiple work functions/applications or major projects/programs simultaneously.

Determine continuity and disaster recovery strategy & requirements for $18B organization.

Orchestrated cross functional discipline of associates and staff nationwide.

Business Continuity Program Manager

Citizens Insurance – Tallahassee, FL 04/2008 – 10/2014

Direct oversight of large customer - Direct the BC emergency Operation, Risk/DR program teams and risk mitigation, ensuring delivery of Continuity of Operations [Risk, BC and DR] planning.

Determine continuity and disaster recovery requirements for $8B organization.

Managing 15 cross functional teams and staff of three, engineering Virtual Sustainable Planner, Created Citizen’s 24 X 7 State of Florida’s, corporate weather tracking software.

Developed a company-wide threat alert.

Orchestrated iSeries Recovery footprint.

Led teams in developing in-house software and systems to monitor risk with deliverable of validated single source for verifying weather threats to production locations.

Assisted security teams in risk assessment/ forecasting.

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