Rayleen Razon

323-***-**** ad15wd@r.postjobfree.com LinkedIn Los Angeles, CA

Summary

Throughout my educational and professional experience, I demonstrated my ability to bring an innovative approach to workshop and training development, work independently and collaboratively, and deliver consistently with an excellent focus on detail. I developed project management, team collaboration, critical thinking, customer service, written, verbal, and interpersonal communication skills.

Education

M.S. Psychology - Industrial/Organizational Psychology 8/21/2021- Present California State University, San Bernardino

2022 Industrial and Organizational Psychology M.S. Scholarship Research Assistant Work-Family Life Lab Project

2023 SIOP Annual Conference Poster Presenter (third author) B.A. Psychology - Industrial/Organizational Psychology Awarded August 2021 California State University, San Bernardino

Department of Psychology Honors Student

A.A. Social and Behavioral Studies Awarded June 2019 Riverside City College

Technical Skills

• Microsoft PowerPoint • Google Slides • SAP E-recruit

• Microsoft Excel • Google Sheets • Oracle PeopleSoft

• Microsoft Outlook • CapCut • SPSS Statistics

• Microsoft Teams • Canva • Qualtrics

Professional Experience

Organizational Change Management and Training Intern 10/5/2023 – 12/22/2023 BDO USA – Client Experience

• Created a Microsoft PowerPoint on BDO Training Plan Standards using MS PowerPoint tools, BDO icons, and activities/knowledge checks to contribute to Change Management Best Practice Guides project.

• Researched organizational trainings from BDOU, Degreed, and Virtual Workshops using Microsoft Excel to organize by soft skill themes and find additional outside resources/activities on these skills to contribute to the New Hire Engagement project.

• Templatized onboarding communication emails and Change Management PowerPoints follow the updated BDO branding.

Human Resource Specialist

2/17/2023 – 10/2/2023

LA Unified School District – Talent Acquisition and Selection

• Analyzed 80+ job applications to screen for minimum entrance qualifications including education, experience, and special certifications using the class description, SAP E-recruit, and Google Sheets simultaneously for multiple recruitments.

• Formulated communication emails to send candidates disqualifications letters, requests to provide clarifying information, reminders to submit documents, and interview invitations to send through SAP E-recruit or Microsoft Outlook.

• Proctoring employment assessments on Zoom by distributing test materials, communicating with the candidates of the test processes, monitoring test rooms to enforce time limits, and communicating with raters on Microsoft Teams.

• Rating for employment interviews on Zoom by asking candidates structured questions, took notes on responses, rated individually, and communicated candidate scores with another rater on each competency to provide a final score. Data Entry Paraprofessional 2/12/2021 – 11/10/2022 CSU, San Bernardino - Admissions and Student Recruitment

• Assisted Admissions Processors by accurately indexing 800+ confidential student information documents including transcripts, summary worksheets, test scores, and social security numbers onto Oracle PeopleSoft.

• Located student transcripts on Oracle PeopleSoft to ensure student data was correctly processed and wrote student ID numbers onto printed transcripts to assist Admissions Processors and front office paraprofessionals.

• Organize and alphabetize physical student documents for Admission Processors to receive while maintaining student confidentiality. Student Mentor and Workshop Presenter 4/8/2020 – 5/13/2022 CSU, San Bernardino - Student Mentoring Program

• Engaged in interpersonal communication by actively listening, empathizing, supporting, and mentoring students with career exploration, personal development, campus engagement, and academic success during one-on-one meetings.

• Created short videos, infographics, and flyers for social media using CapCut and Canva to promote workshops and provide CSUSB resources and knowledge.

• Researched CSUSB student resources, activities, short videos, and knowledge to create workshops on Microsoft PowerPoint, Canva PowerPoint, or Google Slides platforms.

• Facilitated workshops independently or with a team in-person, Zoom, and Instagram live to present knowledge to students on career readiness, student success, and personal development topics.

• Presented workshops on the following topics: Navigating LinkedIn and O*Net, Public Speaking, Resume and Interview Building, Job/Internship Search, Major and Career Exploration, Study Skills, Time Management, Applying to Graduate School, Student Resources and Involvement, Goal Setting, Mental Health and Wellbeing, and Overcoming Imposter Syndrome.

Tax Office Receptionist 1/3/2018 – 6/27/2018

Daija Marie Accounting and Tax Services

• Organized documents for the accountant to receive while maintaining client confidentiality.

• Provide excellent customer service by greeting clients, assisting them to accountant meetings, directing clients to sign documents, and collecting method of payments including checks, cash, or debit transactions.

• Maintain office by answering phone calls, scheduling appointments on Google Calendar, and operating copy, fax, and scanning machines. Certifications

California Food Handlers Training - Premier Food Safety Issued 11/2022 Data Security and FERPA - United Educators Issued 10/2022 Defensive Driver Training - California Department of General Services Issued 6/2022 First Year Experience Mentor Training - Mentor Collective Issued 2/2022 Human Research: Social Behavioral Research - CITI Program Issued 2/2021

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