Resume

Food Service Assistant Manager

Location:

Gulf Shores, AL

Salary:

$75k

Posted:

December 22, 2023

Contact this candidate

Resume:

Sumer Flynn

Mobile Phone: 228-***-****

E-mail: ad15uz@r.postjobfree.com

*** ***** ******, **** ******, Al 36542

OBJECTIVE

I believe I have much to offer almost any market. I am a quick learner and a real self starter. My organizational skills would be a real asset to almost any field. I am very friendly and approachable. I have great people skills and am always ready to meet new people. I love a good challenge. I am a very dependable person. I love to use my creativity and ingenuity. I am good with multitasking and setting a fast work pace.

WORK EXPERIENCE

Assistant Manager

October 18, 2019 - current

Paula Deen's Family Kitchen at OWA

I came to Paula's with hospitality in mind. Great southern cooking speaks for itself. I am a champion of guest satisfaction and have a track record that proves my standards are higher than most. I am currently second in command for all daily activities. I write schedules and give guidance, I help where needed and allow the learning process to work in real time. I work with computers and people equally well. Seasonality plays a larger part in my overall gameplan here. I am able to adapt to the ever changing conditions of food service and hospitality. I help with promotions and events on property as well. OWA has even borrowed me on occasion for some of their more lucrative contracts.

Job duties: Ordering, Scheduling, Food Preparation, Productivity Management, Timekeeping, Employee Profile Upkeep, Repair and Maintenance Log Completions, Delegation of Duties, Training, Community Outreach, Guest Satisfaction and Money Management. I do sit in on P&L reviews when time permits.

*Kitchen Manager

February 2014 - October 2019

Hilton Garden Inn

Garden Grille Restaurant

I came to the Hilton as a server and moved my way up through lead server, lead trainer, assistant restaurant manager, and then came to my passion, cooking. I am also still considered the assistant manager for the restaurant. I maintain superior kitchen cleanliness and guarantee food service quality from both sides of the line. I take care of daily ordering and scheduling and help in any area needed both in banquet and restaürant. I am responsible for staff preparedness and leadership. I have created specialized menus and creation/promotion of a daiEy specials menu for the restaurant. I have also been given a number of other responsibilities that do not really fall under the food and beverage side of things, such as marketing ideas, sign creation, coupon and special promo creation, bar specials menus and creation of ladies night, wing night, pasta night and other such promotional events. We at the Hilton also do community outreach programs such as homeless outreach day, community get-to-know-ya days, holiday event coordination and junior partnership programs. I am as hands on as possible in every aspect of my performance.

Job duties: Ordering, Scheduling, Task Management, Delegation of Duties, Training, Money Management, Stock Management, Special Promo Creation, Banquet and Event Coordination, Community Outreach, Guest

Satisfaction Management, Social Media Upkeep, Marketing, Sales Planning, Food Preparation, Productivity Management, Timekeeping and Organization of Daily Needs

*Store Manager

June 2012 - February 2014

Radio Shack

Retail

I came to Radio Shack as an assistant manager for stability and to try something new. The store offered me the ability to interact with new people daily and offer complete solutions for their needs. It has given me the ability to expand my knowledge base and find out if retail is where I belong. I had some new experiences and look forward to growing the retail knowledge in the future. I was responsible for making quick decisions for the benefit of the customer and the company. E have daily bank/money management skills. I was also expected to guide the other workers in example and duty. I was the lead on scheduling and inventory and went through many entire store resets.

Job duties: Money Management, Time Management, Scheduling, Goal Setting and Attainment and Leadership through Example

*Kitchen/Catering/Bar Manager July 2001 - February 2014 Ruby Tuesday, Inc.

Restaurant/Food Services

I became a training manager at Ruby Tuesday very quickly after being hired. After moving up in respect and reputation for dependability I became the catering manager and grew the sales for my store by over 65 percent. I was in charge of all promotions dealing with catering and large scale to-go orders. ! was also in charge of all marketing associated with the store location noted above. i created a wide reaching marketing plan for my region that was quickly picked up by the main stores throughout the country. I created area for a new customer base and applied good business practices to keep clients coming back for more. I was also in charge of maintaining enough supplies to reach our sales goals every week, I kept the organization of my area and supplies to a very high standard. I maintained current files on all clients and a list of all special events. I used my people skills to create long lasting bonds with many clients. I also used my memory to make all affairs go smoothly with my ability to predict clientts needs. I made sure I was always prepared for anything. I was also responsible for much of the food preparation and planning. I set up custom menus and food arrangements for clients and made sure than their vision for the event came through.

In the kitchen I implemented several check and prep lists to keep all employees on the same page. We developed a team atmosphere which promoted friendly competition to achieve higher sales goals and drive the business from the inside out. Job duties: Money Management, Scheduling, interpersonal Leadership, Organization, Quick Thinking, Marketing, Sales, Planning, Serving, Bar Tending, Food Preparation, Ordering, Training, Goal Setting and Attainment.

*Assistant Manager

August 1998 - June 2001

Subway Sandwich Shop I Ocean Springs, MS

Restaurant/Food Services

I began as a sandwich artist and became closing key very quickly. After a change in management I became an integral member of the team and was made third key manager. Within months of new management take over, I became assistant manager and handled most of the day to day management tasks. Overall was mainly a manager trainer. I made sure that the new manager and owner understood all of the daily tasks of the store. The new owner and manager had never owned a restaurant before and the previous management was unable to convey the information needed. t was in charge of making sure the store ran smoothly.

created organization in the midst of chaos. I was responsible for schedules and ordering all needed supplies and inventory. I also had interaction with some of the basic banking needs. I kept the computer information

current.

Job duties: Money Management, Training/Teaching, Food Service, Productivity, Inventory, and Data Entry

EDUCATION

Accounting and Business Management

8/2001 - 5/2004

Mississippi Gulf Coast Community College I Gautier, MS

Business Management Certificate

I learned some much needed information while in attendance and I believe can learn anything because of that experience. I am a firm believer in hands on training as well as schooling.

SKILLS

Customer Service Skills Expert

Computer Programs Microsoft Excel Intermediate

Leadership Expert

Keyboarding Advanced

Phone Etiquette Expert

Banquet Set Up Advanced

Restaurant Management Expert Multi-line Phone Systems Advanced Organization Expert

REFERENCES

Shawn Ingram

Computer Technologist at Support.com

228-***-****