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Desktop Support Abu Dhabi

Location:
Abu Dhabi, United Arab Emirates
Salary:
5000AED
Posted:
December 22, 2023

Contact this candidate

Resume:

SHAH ALAM

Phone:058*******

E-Mail:ad15s4@r.postjobfree.com

Location Preference:Dubai, Abu Dhabi,Gulf Countries,& overseas IT PROFESSIONAL

Targeting assignments in IT & Desktop Support/Installation & Configuration/Network & System Administration with a leading organization of repute in IT industry P R O F I L E S UMMARY

Dynamic career of Total 9+ years of experience (which comprises of 3 years in UAE in the field of IT Networking for Etisalat Darta Centre and 6+ years in INDIA in the field of ELV System) scaling new heights of success with hard work & dedication and leaving a mark of excellence on each step

• Effective in planning network administration activities involving management of complex network design, configuration, deployment & troubleshooting

• Effective vendor management in procuring the best & cost effective infrastructure systems and facilities

• Skilled in managing the complex network, configuration, administration, management and troubleshooting complex network & security configurations

• Experience in implementing / maintaining network / server related backup / storage operations through planned & scheduled backup, aimed at integrating new systems with existing

• Competency in extending high-end technical support on various servers and ensuring high operational efficiency K E Y S K I L L S

~ Desktop / Systems Engineering ~Coordination ~ Reporting & Documentation

~ Network Security Operations ~Troubleshooting ~ Incident Management

~ IT Procurement & Inventory Management ~ Upgradation WORK E X P E R I E N C E

SECURE DOMAIN INFORMATION TECHNOLOGY LLC Abu Dhabi April 2021- Present NETWORK ENGINEER FOR ETISALAT DATA CENTRE &EXCHANGE: Key Result Areas:

• Performing the routing of RIP, IGRP, EIGRP, OSPF protocols, switching protocols like VTP, STP, & VLAN, networking protocols like Hdlc, Frame-relay, PPP (pap, chap), TCP/IP, OSI MODEL

• Monitoring the RAS services, inter-city links and gateways and perfroming the configuration &troublehooting of WAN protocols like PPP, HDLC, frame relay

• Managing the Cisco Routers (ASR9910, ASR9912, ISR 4451, ISR4331&C8200-1N-4T Router series), crimping the cables and testing of various LAN cables

• Supervising the troubleshooting of LAN / VLAN / WAN Cabling and Network related problems and configuring the public and private / local network IPs in various systems with proper gateways and DNS entries

• Managing the CISCO routers and CISCO switches

• Creating domain user accounts, managing disk quotas, creating network shares and configuring & patching server OS

• Monitoring the installation, upgradation and configuration of networks, directory structures, rights, security, software and files services

• Coordinating the maintenance of network servers including file servers, VPN gateways and intrusion detection systems as well as desktop computers, routers and switches

• Deploying multiple logging servers to monitor networking devices

• Performed troubleshooting of LAN / VLAN / WAN Cabling and network related problems

• Router Back up, Password recovery, IOS upgrade, bootstrap, connectivity with ADSL and MPLS Line Check the all services through Command line

• Cabling structure( Fiber and UTP), Rack mounting, PDUs, ODF/EDF fixing, Device installation Servers (Dell, Cisco UCS), Routers (Cisco ISR ) Switches (Cisco Nexus, Catalyst ), Firewalls (Fort iGATE, Palo Alto). Provide onsite professional support. and maintenance task at multiple location.

• Proficiency troubleshooting connectivity issues including network, physical cabling, testing of cable with test equipment. Fluke, OTDR and OLTS Test

• Performed the network troubleshooting to diagnose common network problems, end user problems and managed windows based TCP/IP LAN Management

• Installed, configured and troubleshot network printers; provided users with permissions for folders

• Procured IT equipment and developing inventory of IT office computer equipment and BUiD computer equipment

• ManagedMicrosoft Windows 2008, 2003 Server, Windows 2003 Network Infrastructure and Windows 2003 Directory Services Infrastructure

• Assessed organisational requirements for security & implemented security software systems against various attacks; executed backup strategy, ensured scheduled / unscheduled backups

• Assigned user nodes to various devices installed and networked, managed allocation and protection of user rights, as per company’s policies

• Configured, installed and troubleshot various network devices and services

• Executed configuration and troubleshooting:-

o Routing (static, default, dynamic routing)

o WAN Protocols like PPP, HDLC, Frame Relayand NAT

• Ensured customer satisfaction of corporate and dial-up customers through effective use of network monitoring tools like total scrutinizer

• Performed and Monitored the installation, configuration and troubleshooting of:- o Basic Manageable Routers (800, 1840, 2600 and 3640, 3750) o Cisco Catalyst Switches (2960, 3550 & 5505)

o Windows 2000/2003/2008 Active Directory Services

• Managed the maintenance of network links and followed up with service providers for their resolution

• Performed troubleshooting of LAN / VLAN / WAN Cabling and network related problems

• Configured Public and Private / Local Network IPs in various systems with proper Gateways and DNS entries

• Executed remote installation of CISCO, LINKSYS, D-LINK routers, switches and hubs

• Tested the modem signals, end-to-end connectivity problems and tracked the status of link problem P R O J E C T S AT E T S A L A T D A T A C E NTRE

Installation of Rack, Chassis Mount, RSP0, RSP1and Line Card Insert, device power up, Fiber patch cord and UTP Patch Cord laying form device to ODF/EDF, labeling, Migration activities and support for configuration.

• ANKABUT Projects: CISCO(ASR9910) at AUQ, ZBL, FUJ. RAK. NAD, AUQ

• ISG Projects: CISCO (ASR9912) at AUQ, SHD, DSO, AKB LAB, A2E

• OBN Projects: (Cisco ISR 4451) at FJQ, ZDC, AUQ,NAD,SKM, BXA

• PUBLIC AND PRIVATE CLOUD: Edge Router (ASR1001-X),Spine Switch(N9K-C9336C-FX2),Border Leaf Switch(N9K-C93180- EX),Load Balancer(F5-BIG-LTM-I2600)

• SDWAN Project for : CISCO (ISR4331&C8200-1N-4T Router) at All ADNOC Service Station, All Branches Majid AL Futtaim, All Branches Mubadala

• WIFI Project ADNOC Jebel Dhanna Accommodation Area: Campus area for wireless LAN

• FMC Cloud Expansion: at AUQ,KCA,DUBAI Data Centre

• ADNOC NET: at KCA

• EMIX Project: at FJN, J4S Jabel Ali Dubai

• NETSCOUT Project: NAD,BXA,AUQ,DSO,A2E,SHD

• DPI Project: NAD,BXA,AUQ,DSO,A2E,SHD

P R E V I O U S E X P E R I E N C E

ELV SYSTEM AND INTIGRATED BUILDING MANAGEMENT SYSTEM: Installation Testing, commissioning, Configuration Preventing Maintenance, monitoring, trouble shooting of Different ELV System Equipment for different make like

• Analog& IP cctv Recording Video Management and Analytic system: Honeywell (HUS-70128H- D),Hikvision, Cpplus, Dhaua Vivotek, Samsung etc.

• FIRE ALARM SYSTEM: Honeywell FACP (NOTIFIRE NFS-23030D) AGNI, Smoke Detector, Heat Detector, Duct Detector, Beam Detector, Horn, Strobe etc

• INTRUSION DETECTING SYSTEM: Honeywell Vista 128 BPT, Securico, texicom, zicom, DSC (Wired & wireless) panel with PIR motion sensor, door contact, perimeter sensor, glass break sensor, panic button etc.

• ACCESS CONTROLL SYSTEM: Honeywell PRO-WATCH 6000, HON-FIN, ESSL Biometric attendance system SYRIS etc.

• PAVA SYSTEM: Honeywell Controller DCS-2000, Amplifire XDA 1500, AHUJA etc.

• VDP AND ADP: Zicom, Capture, Panasonic, Alba urmet. PROJECT DETAILS UNDER COMPANY(IN INDIA):

1.) Worked in Howell Protection India Pvt Ltd. Delhi as Project Engineer/Commissioning Engineer from March 2018 to March 2021. for below Projects.

Patanjali Ayurveda Limited (Industrial), Tezpur-Assam,Indian Institute Of Management–Nagpur 2.) Worked in IV Communication Ltd. Delhi as a Site Engineer/Commissioning Engineer from Sept 2015 to Feb 2018. for below Projects. Samvardhana Mother son Reflected(SMR), NOIDA,Magneti Marelli Motherson Auto Sytem Pvt Ltd,Bawell Mother son Automotive Technology &Engg

3.) Worked in Telecom Solution and Integration PVT Ltd. Ghaziabad as Site Engineer/ Commissioning Engineer from July 2012 to August 2015 for below Projects.

MC Donald’s Delhi NCR Branches, Kotak Mahindra Bank Delhi NCR Branches HDFC BANK LTD Delhi NCR Branches, Spirit Toyota Delhi NCR ROLE AND RESPONSIBILITIES:

• Assigning the work to the Team & getting the Progress on hourly and daily basis.

• Maintaining the Quality of Work in the job.

• On time Measurement Certification from client and forward to billing.

• Conducting Safety Tool Box Talk with employees weekly once.

• Troubleshooting the various problems that came across at commissioning stage.

• Planning for the next day activities and preparing weekly report

• Attending Project Meetings with Client.

• Preparing Design for new project as per the Standard.

• Preparing As built Drawings through Auto CAD.

• Preparing Handing over Documents.

• Successfully Handed Over Projects to client with satisfaction. E D U C A T I O N

• B.Tech (E.C.E) from RTU. Kota Rajasthan

• ISC (M.P.C) from BIEC. Patna Bihar

• S.S.C from SSC Board of Bihar

C E R T I F I C A T I O N S

• Cisco Certified Network Associate (CCNA)

• Cisco ID No : CSCO14518976`

• BSNL NO.E14/SUMMER/TRG/11-12/299

IT S K I L L S

Tools: MCSE, CCNA, CCNP,Microsoft Office (Word, Excel and PowerPoint) Operating System: Windows (XP/07/08/10)

P E R S O N A L D E T A I L S

Languages Known: English, Hindi and Urdu Passport No.: W4119284 Address: Abu Dhabi UAE Driving License: file open

Marital Status: Single Nationality: Indian

DECLARATION

I hereby declare that the above information is correct to the best of my knowledge SIGNATURE

(SHAH ALAM



Contact this candidate