SIMON OSEI-AGYEMANG

**** ******* **, ***** ****, TX 75104 (310) 619 - 7708 ad15ru@r.postjobfree.com

Risk Management Professional with in-depth understanding of the success factors that drive growth and profitability for consumer lending business and wireless telecom. Strong expertise in data-driven analyses and the use of data from internal and external sources driving growth and profitability through modeling and innovative credit policy changes. Team builder with the ability to execute cross-functional business initiatives through partnerships. Core expertise and capabilities in:

Originations/Credit Strategy

Bad Debt Forecasting

Underwriting

Portfolio/Product Management

Delinquency Prevention/Loss Mitigation

Pricing

Fraud Prevention

Scorecard Development

Subprime Lending

Experienced SAS user

Industries:

Financial Services/FinTech (Bankcard, Private Label, Mortgage/Home Equity, Auto Loans and Leases, small business lending)

PROFESSIONAL EXPERIENCE

VP, Deposit Acquisition Risk Strategy, Citi Bank

Nov 2020 to Present

Responsible for setting and monitoring Deposit Acquisition risk strategies through online/digital channels. Responsibilities include fraud detection and application screening to limit losses. Recently implemented strategy has saved $50,000 per day from fraudulent applications. Continuous review of application risk characteristics to be used for segmentation of the portfolio for portfolio management actions.

Manage vendor relationships (scoring, CIP/PII verification tools).

Independent Contractor (Credit Risk SME), Choice Payment Services (a FinTech company) Jan 20 –Nov 2020

Developed Credit Policy and Product Guides for all products; developed and implement originations strategies and fraud mitigation strategies and presented them to our partner banks. Developed pricing models to ensure profitability of products. Worked with marketing and the sales team to produce credit strategy that supports 100% approval for specialized products (high margin products) without sacrificing profitability. Chairs the weekly Credit Committee meetings.

VP, Underwriting and Collections - ForwardLine Financial (a FinTech company), Woodland Hills, CA Feb 2019 – Jan 2020

Managed a team of underwriters, loan processors, and credit analysts charged with the responsibility of analyzing the credit worthiness of small business loan applicants. Grew portfolio by 75%.

Worked closely with Sales, Marketing, and Financing/Accounting to ensure profitability of the portfolio through pricing and credit risk optimization.

Worked with Compliance and Corporate Legal to make sure that loan underwriting and processing are done in compliance with credit policy guidelines and Federal guidelines.

Vice President, Consumer Lending Credit Policy - First Interstate Bank. Billings, MT Aug 2017 – Oct 2018

Updated and maintained credit policy for all consumer direct lending products. Worked with internal auditors to ensure that all consumer direct lending activities are compliant with Federal Regulations etc. Developed, updated and documented product guides for all lending products. Updated and managed pricing, fees and discounts for all consumer direct lending products. Ensured consistency in loan decisioning, pricing and underwriting. Developed and managed credit score cut-offs, LTV and DTI for decisioning and pricing. Reviewed product pricing and fee structure to position the Bank favorably to the competition. Supported Marketing programs to grow the consumer lending portfolio. Responded to feedbacks and concerns from the front-line Financial Services Representatives and used feedback to inform future decisions. Managed all vendor relations.

Independent Contractor (FICO) Jan 2014 – Apr 2017

Served as Subject Matter Expert for major FICO projects that have been key to FICO’s rapid growth and success in the Telecommunication Industry. Directed in and influenced the development of solutions to client problems. These projects, which aimed at helping the clients to improve profitability though the effective use of acquisitions and portfolio management tools and strategies, included:

Configuration and launching of credit processing platform for Sprint and implementation of optimization techniques for credit strategy at Sprint (using FICO Xpress Optimization software);

Triad Upgrade Project at T-Mobile that enables the dynamic reclassification of delinquent accounts;

Development and implementation of Handset Loss Forecasting solution at T-Mobile;

Credit Application Processing Platform implementation at T-Mobile – a $50M project;

Development of FICO’s Strategy Director for portfolio management for the Telecommunication industry.

Director, Portfolio Credit Risk Management - T-Mobile, USA, Bellevue, WA Jan 2006 – May 2013

Led a team responsible for Originations, Portfolio Management, Modeling, Bad Debt Forecasting, and Collections Strategy for a portfolio with 28M subscribers. Acquired over 3.5 million incremental subscribers with over $1.5B in value.

Implemented new Application Processing Platform with the flexibility to support: i) profitability-based decisioning methodology at the front-end; ii) various fraud management tools (bureau velocity, enhanced duplicate check); and iii) new acquisition and portfolio management scorecards.

Leveraged unstructured data through innovative and proprietary data from internal and external sources to develop improved originations models that were used to increase originations by 25K incremental subscribers per month with no negative impact to bad debt rate.

Designed and developed bad debt forecasting methodology and tracking system for Equipment Installment Purchasing program. This was used to enable the company’s successful ‘no contract’ program.

Hired, trained, and developed a world-class analytical and risk management team.

Supported and guided new product introductions for the subprime and thin-file customer.

Implemented innovative collection strategies through customer insights and analytics with big impact to the bottom line – over 300,000 charge-offs prevented and $450M collected in 2 years.

First Vice President, Home Equity Lending - JP Morgan Chase, Seattle, WA Jul 2004 – Jan 2006

Directed a team responsible for all risk management functions (Originations/Credit Policy, Analytics/Modeling. Bad Debt Forecasting, and Collections strategy oversight) for a $50 Billion portfolio.

Implemented custom acquisition scorecards and new originations strategy that increased approval rate from 70% to 80% with significant reduction in referral rates. Restructured Adverse Action Reason Codes to make the credit denial process Regulation B and FACT compliant.

Created a collateral database with information on over 19 million properties for use in House Price trend analysis and early fraud detection.

Developed new criteria for the use of Fico scores for joint applicants decisioning and pricing to increase productivity of joint applicant processing.

Hired, trained, and developed a world-class analytical and risk management team.

Developed methodology for calculating applicant qualifying rate based on the requirements proposed in the OTS Home Equity Guidance.

Director, Risk Management (Subprime Card Portfolio) - HSBC Credit Card Services, Portland, OR Aug 2000 – Jun 2004

Managed Authorizations, Credit Line Increase/Decrease, and Balance Transfers for non-prime portfolio.

Turned around the distressed portfolio by growing net income from $60M to $450M in 3 years.

Provided customer insights through data-driven analyses that led to targeted reduction in punitive fees. This effort reduced delinquencies by 75 basis points and reduced attrition by 50 basis points.

Developed and implemented new profitability-based account-level optimization methodology for setting strategies for Credit Lines, Authorizations, and Balance Transfers and for Fraud prevention (bust out).

Hired, trained, and developed a world-class analytical and risk management team.

Implemented innovative credit policy changes that made it possible to comply with FFIEC guidelines for credit card business.

Vice President, Chase Auto Finance - JP Morgan Chase, New York, NY Sep 1998 – Aug 2000

Managed the Residual Value/Market Value Loss responsibilities of the $10B auto lease and balloon portfolio.

Directed the development, update and use of an in-house Residual Value/Market Value Loss Forecasting Model (US patent granted), as well as the Lease Pricing Model.

Provided trend analysis that incorporated external demographic and economic information to accurately forecast residual values of vehicles, and the return probabilities for lease vehicles at maturity.

Managed the overall Allowance for Loan and Lease Losses reserving process for the portfolio. Provided the analytical support for new products development and the timing of their introductions.

Provided critical analysis for optimizing the re-marketing efforts for terminated leases.

Conducted profitability analyses for lease extension programs, used car leasing, manufacturer’s subvention programs, and residual value insurance programs.

Worked with the OCC and external examiners to analyze the Chase Lease Portfolio market value loss experience and trends and the adequacy of reserves.

Served on the Chase Auto Finance Diversity Council.

Vice President, Auto Lending Credit Risk Policy - JP Morgan Chase (BankOne), Phoenix, AZ

Managed a team charged with profitability analysis and reporting.

Analyzed and validated all scoring products currently in use, or planned for future use.

Designed and implemented scoring strategies for all products.

Produced accurate reporting on all scoring products.

Conducted periodic review of the adequacy of score cut-offs.

Managed the development, implementation and monitoring of TRIAD collection strategies.

Vice President, Credit Card Credit Policy - Bank of America (NationsBank), Charlotte, NC

Responsible for profitability analysis and reporting. Reported to the Chief Credit Officer for the Card Portfolio.

Analyzed all major application-based promotions to evaluate adequacy of credit policies.

Produced quarterly scorecard tracking and vintage report and conducted quarterly updates of credit performance by vintages and scores.

Conducted periodic evaluation and statistical validation of the performance of custom scorecards as well as credit bureau scores. .

Monitored and analyzed scores from Trans Union, Experian, and Equifax to identify the differences in risk levels as exhibited by the different bureau scores.

Manager, Credit Risk Management - HSBC Retail Card Services, Wood Dale, IL

Managed TRIAD adaptive control platform.

Developed, implemented, monitored and evaluated strategies used to improve the effectiveness of credit line increase and decrease decisions, delinquent account collections and authorizations management.

Assistant Vice President, Credit Risk Management - JP Morgan Chase (First Card), Elgin, IL

Built and refined analytical techniques in credit risk evaluation and credit loss forecasting.

Developed correlation between Behavior Scores, Collection Scores and the incidence of credit losses for effective reserve provision.

Developed various models for projecting credit losses using analytical techniques such as Markov chain.

Project Manager, Business Planning and Analysis - American Express Company, Greensboro, NC

Managed a Manpower Planning Unit responsible for call volume forecasts and scheduling of 400+ employees in the customer service department.

Participant of the highly recognized and competitive American Express Graduate Management Program (GMP class of 1987).

EDUCATION

Carnegie Mellon University, Pittsburgh, PA

MBA

Virginia Polytechnic Institute and State University, Blacksburg, VA

M.Engr.

Columbia University, New York, NY

M.Engr.

University of Science and Technology, Kumasi, Ghana

BS Engr.

TECHNICAL SKILL

Experienced SAS user, Regression analyses, Decision Trees, QMF/SQL.

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