Angela Andrews

Ocala, FL *****

ad15r8@r.postjobfree.com

+1-352-***-****

I would like to gain employment with a company where my skills and experience will make a positive contribution as well as afford me the opportunity for professional growth. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Private In-Home Caregiver

Westlake, LA

March 2022 to December 2022

Dispensed medication, cooked all meals to fit recommended diet, paid bills, purchased groceries, performed errands, did general housekeeping, and did laundry. I assisted my client by getting him to and from appointments and any other tasks that he was unable to perform alone. Server

Olive Garden - Westlake, LA

April 2022 to June 2022

I served lunch and dinner to guests under the required guidelines that Olive Garden requested.

• Took orders

• Prepped salad and baskets of breadsticks.

• Served food

• Checked on guests frequently

• Bussed tables

• Set up payments by POS

Server/Hostess

Red Lobtser - Ocala, FL

December 2021 to February 2022

I served lunch and dinner and I did the assigned side work for my shift. I was also providing service as a serving assistant/hostess so that one of them could move on to be a server. That position entailed running food, greeting and seating guests and cleaning tables once the guests were gone. I was aware that I was relocating to Louisiana so myself and management were aware that it wasn't going to be long term. Cashier/Food Prep. and Server

Power Smoothie - Pembroke Pines, FL

June 2019 to March 2020

Mixed smoothies and specialty juices, prepared subs, wraps and salads. Cashiered and took orders during opening and closing shifts. I enjoyed this job.

Commercial Office Cleaner

Omega Cleaning Services - Ocala, FL

June 2015 to December 2016

Cleaned offices in Marion county and Lake County. Included Dusting, Surfaces, cleaning restrooms, restocking supplies, and more intense cleaning in break areas as well as outside gathering areas and conference rooms. Jedi Marketing and another industrial sewing business in the industrial park off of W. Hwy 40 were the most challenging due to the large amount of floorspace to be vacuumed. Housekeeper

Dr. Robert and Nancy Brill - Ocala, FL

March 2010 to February 2013

I began working for Nancy once a week and started working there more frequently as needed to do laundry and take care of some of the cooking and more detailed work. Dr. Brill's office was about to shut down and I was not required to be there anymore as Nancy also worked in his office and the two of them were home.

Office Manager

Clearwater Colon Hydrotherapy - Ocala, FL

November 2006 to December 2007

Processed orders for medical supplies from different Wellness clinics across the United States and maintained compliance with the Board of Massage Therapy under the Department of Health guidelines. Customer Service Representative

CLOSETMAID - Ocala, FL

March 2004 to October 2005

I answered an 800 number to assist customers in assembling what they had purchased at retail locations, sent them missing parts or instruction manuals, or compensated them with a new product if they were unhappy with the one they purchased. Then I was promoted to a customer service/sales position and assisted builders in the West Coast and Midwest with their wire shelving needs by entering their order and providing the most efficient delivery available. Server

Fred Fleming's BBQ - Ocala, FL

February 2004 to February 2005

Serving lunch and dinner and side work.

Customer Service Representative

GC Services - Lakeland, FL

March 2003 to January 2004

Contracted with MCI: Taking incoming customer service calls assisting potential and established customers with their payments and questions regarding their accounts. Making outbound calls to collect payments on past due accounts for local and long distance phone services. Bill Review Specialist

Bunch and Associates - Lakeland, FL

May 2002 to March 2003

Reviewed incoming medical bills and compared them to workers compensation for Dollar General to make sure that the bill was related to the reported injury and approved or declined payment based on a diagnostic code provided on the invoice by the healthcare provider. Settlement Clerk\Cold Drink Sales

Coca-Cola Enterprises - Ocala, FL

April 1997 to December 1999

I started out doing the settlement clerk position and worked the sales position. I coordinated special events and equipment pick up\delivery. I called on a minimum of 80 customers a day to take their order and tell them about promotions or discounts that were available. I was trained to use marketing software and equipment for signage so I made signs for local businesses as well. House keeper

Dana's Housekeeping - Anaheim, CA

September 1994 to February 1995

Performed general cleaning duties for residential and commercial of Dana's until I was able to fill a schedule with my own client list that didn't consist of Dana's clients. Most of my business accounts were establishments where live music was played or larger entertainment venues. There were several different responsibilities that changed with each job. Education

Bachelor’s Degree in Human Services

Liberty University - Virginia-online

March 2023 to Present

worked towards a Bachelor's degree in BSIT-Digital Investigations American InterContinental University-Online - Remote January 2021 to December 2022

Associate's Degree in Liberal Arts & Sciences

Saint Leo University - Tampa, FL

January 2016 to January 2018

Skills

• Cleaning Experience (7 years)

• Office Management (1 year)

• QuickBooks (1 year)

• Accounts Receivable (2 years)

• Accounts Payable

• Bookkeeping (1 year)

• Microsoft Outlook

• Office Management

• QuickBooks

• Order Entry (3 years)

• Cold Calling (2 years)

• Payroll (2 years)

• Food Preparation

• Food Service

• Workers' Compensation

• Clerical Experience

• Bank Reconciliation

• Account Reconciliation

• Customer service

• Microsoft Office

• Microsoft Excel

• Social media management

• Research

• Senior care

• Caregiving

• Assisted living

Certifications and Licenses

Food Handler Certification

Assessments

Customer service — Proficient

October 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Administrative assistant/receptionist — Proficient November 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Call center customer service — Proficient

July 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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