Nia S. Brown

Gainesville, FL *****

305-***-****

ad15r4@r.postjobfree.com

Certified Phlebotomist Technician. Over 7 years of experience working in the medical field as a phlebotomist. I have experience starting with pediatric patience and ending with geriatric patients. I’m very familiar with billing, diagnosis codes (ICD10), communicating with patients about claims, as well as, explaining medical, billing, and insurance terminology in layman’s terms.

Experience

APRIL 2017 – SEPTEMBER 2018/ NOVEMBER 11 2021- CURRENT Patient Service Representative II /Quest Diagnostics/Gainesville, FL DECEMBER 2017 – FEBRUARY 2022

Phlebotomy/North Florida Regional Medical Center/Gainesville, FL MARCH 2016 – APRIL 2017

Vista/Major Nursing Homes/Lake City, FL Gainesville, FL JANUARY 2015 – MARCH 2017

Donor Technician Phlebotomy/BPL Plasma in Gainesville, FL Skills

• Type 96WPM

• Proficient with workday

• Team player

• Excellent time management skills

• Maintains records and reports information

• Strong problem solving skills

• Multitasking skills

• Maintains safe, secure, and a healthy work environment by following standard procedures

• As well as, complying with work regulations

• Establishes trust within patients and customers

• Submits insurance claims to correct insurance companies to make sure the service is covered

• Thoroughly and effectively handles claims and inquiries from policyholders, claimants, and others

• Collect specimens according to strict guidelines to assure specimen integrity

• Dispose of blood, other biohazard fluids, and tissue, in accordance with standard policies

2

• Monitor blood or plasma donors during and after procedure to ensure health, safety, and comfort

• Communicates clearly and positively with co-workers, as well as, management

• Capable of standing for extended periods of time.

• Able to work beyond duty time including evenings and weekends

• Highly dedicated and qualified Phlebotomist with strong verbal communication skills

• Highly adapted, flexible style, very efficient, and competent worker

• Organized, fast paced, and detailed oriented.

• Ability to work effectively with all levels of staff.

• Drawing blood, Labeling tubes, Verifying patient identification.

• Follows procedures for patient identification, sample procurement, and specimen labeling

• Performs routine venipuncture specimen collections from patients

• Follows laboratory procedures for collecting specimens in the appropriate container

• Controls the physical condition of samples and responds to time factors to ensure that the physiologic state of the specimen is maintained

• Provides education to patients for proper collection techniques

• Prepares samples for testing to include labeling, centrifugation, decanting and aliquoting, etc.

• Maintains adequate supplies for all phlebotomy and specimen procurement procedures

• Answers incoming calls for the laboratory service - finding and relaying accurate information or referring the caller to technical personnel

• Performs standard diagnostic tests/procedures such as bleeding time, occult blood, urine dipstick, pregnancy test, fingerstick glucose

• Performs sterilization on the autoclave, and cleans glassware and other reusable items

• Identifies and appropriately responds to adverse reactions such as fainting, nausea, vomiting, convulsions, and arrests

• Performs other related duties as assigned

• Processing paperwork, blood, urine, stool, sputum, and many other specimens in the lab

• Federal drugs screens

• Completing requisitions responsibly

• Label, centrifuge, split, freeze specimens, and give patient collection kits.

• Package Specimens accordingly

• Data entry "drop off" specimens

• Answer phone and dispatch calls when assigned while incorporating the company name

(identifying myself while doing so).

• Filing, faxing, calling insurance companies/doctors offices to discuss ICD10 codes, performing email, as well as electronic data entry

• Communicate all unresolved problems immediately w/ the manager on site, supervisor, or group lead.

• Keep work area near and clean.

• Communicate appropriately w/ clients, co-workers, patients, and all general public

• Calling in STAT orders

• Calling doctor's offices to clarify requisitions and ICD-10 codes

• All other duties signed within scope of position 3

Education

APRIL 11, 2016

North Florida Medical Institute/Jacksonville, FL (Nationally Certified Phlebotomist) JUNE 2019

GatorCPR/BLS: The center for CPR and CNA training /Gainesville, FL References

•Geri Williiams. Quest Diagnostics. Supervisor. 352-***-****•

•Shariea Wims. HCA. Supervisor. 352-***-****•

Contact this candidate