Hemavathi Dilip Automation Testing QA Mobile: +1-952-***-**** Email: ad15oc@r.postjobfree.com

PROFESSIONAL SUMMARY:

●10 years of rich experience in Product Testing, Agile methodologies, Test Automation, Testing framework development, and delivering results.

●Passion for quality in engineering processes, ability to quickly understand and adopt new technologies.

●Aggressive and Ability to work in a fast-paced environment that includes an aggressive release schedule

●Extensive experience for designing and developing test automation frameworks for web application and RESTful APIs.

●Expertise in web application automation using Selenium (Webdriver, Core Java, TestNG, Page Factory, Maven) and RESTful API Automation using REST Assured.

●Adept in End-to-End software testing from Requirement analysis, Strategy & Planning, Effort estimation, Test Design and Execution, and Defect management

●Experience with Test/defect Management tools like Rally, Bugnet, Qtest, Jira, QC (QC 10 and ALM both) and Zephyr.

●Proven record to work successfully as a team player and individual contributor.

●Testing experience in mobile testing on both iOS and Android OS across all device types (small, large and medium).

●Experience testing on ADA compliance testing using JAWS, mobile and medium devices.

●Experience testing on the POS (point of sale) application.

EDUCATION DETAILS:

B.Sc in Computer Science from Maharani’s Science College for Women, Bangalore University, Karnataka, India

TECHNICAL SKILL SET:

●Testing Tools:-

UI Automation:- Selenium IDE, Selenium Grid, TestNG, POM.

API tests :- Postman, Newman, TestNG, Insomnia, RESTful and REST Assured.

Remote Automation:- SeleniumGrid, BrowserStack.

Mobile Automation:- Appium, Java

Selenium.

●DevOps Tools:-

Jenkins, Docker, GitLab Runner, SONAR and AWS

●Test Management Tools:-

Quick Test Pro, HP Quality Center, HP ALM 11.52, RQM, RTC, Silk-Central, Rally, ClearQuest, Test Director, Bugzilla, Bugnet, Zephyr

●Testing Methodologies:-

Smoke, Functional, Integration, Regression, GUI, Load/Performance, System and User Acceptance Testing.

●RDBMS:-

Oracle, MySQL, NoSQL, Hibernate

●SDLC Methodologies:-

Waterfall, V-Model, Agile-Scrum.

●Programming Skills & SCM:-

C, C++, SQL, PL/SQL, HTML, XML, Angular and React JavaScript, jQuery, CSS, Java, Git, Github, Gitlab

●Operating Systems:-

Windows, LINUX

PROJECTS UNDERTAKEN:

Company: Logfuze Inc, Atlanta

October 2023 - Present

Role: Test Automation QA

Key Responsibilities:

●Developed automation framework by collaboration with other QA and Developers in the development of automated testing scripts for our product.

●Involved in designing and implementing of Hybrid automation framework to be used with Selenium Web driver

●Create and execute Automated Tests based on Acceptance Criteria and Test Plans with High-level scenarios, test cases construction and test estimates, resource estimates and weekly status reports.

●Help create and execute automated scripts using Selenium Web Driver, Java, JUnit and TestNG, Maven in Eclipse based on The Acceptance Criteria and Test plan.

●Executed smoke, integration and regression tests to ensure the proper working of features on various platforms while adhering to quality standards

●Communicate test plan status to the QA Lead to promote effective critical path decisions for the release

●Reviewed and updated test cases as needed for nightly builds and optimized as needed for production releases.

●Analyzed testing results to locate, troubleshoot and resolve technical issues in a timely manner to ensure product quality.

●Identified and logged bugs, maintained test records and reports.

Company: Bank of America, Charlotte, NC

Project: DTS - Data Transaction Services October 2020 – April 2023

Description: The project involves testing effort on the existing Application and continuous load testing and testing on the UAT environment for any production issues. File transmissions should be done between the Business Unit and the Trading partners. Got a chance to work on the B2Bi, Transact, IDL and Falcon projects when working on this project.

Role : Quality Assurance Consultant.

Key Responsibilities :

●Analyzing the project and applications and tools involved in the project.

●The testing involves file transmissions between servers worked on WinScp to do the file transmissions between servers.

●The project involves checking or copying the file formats on the required files on different servers using Linux and pearl commands via Super Putty / Putty application.

●Creating test scripts for Automating the applications for which we had to commit our code in Gitlab from Local machines to Remote Repository.

●Testing the new environment with comparison to that of the previous environment. This was a challenging step. When raising the defects had to test both of the environments, compare and send out emails to the development team to confirm on the changes and then raise defects.

● IDL - India Data Localization where had to analyse the new project, collaborate and take inputs from the Dev Team, work with them together in getting the requirements right and in the very first few days raised multiple defects and triaged them for closure on time before the release.

●Quick load test using Jmeter during production issues. It involved testing the number of users vs the time taken to access the application. This involved a lot of time in getting the test right and running.

●Falcon project.

●B2Bi - B2B integrations, IBM - Sterling Integrator, Integration tests, CI- CD deployments with Blade Logics & Ansible, Postman API tests, LoadRunner, JiRA, Test scenario updates, Test executions in QTest BOFA tool, RAFT & TestUDO BofA based mainly on Java and Selenium which is built on Cucumber based Automation Framework, Insprint Functional tests, Regression tests

●Used Postman and Insomnia for manual API tests where manually tested the APIs using HTTP GET, POST, PUT, DELETE requests.

Note : Went to India for a family Emergency in January 2020 and got stuck back in India due to the flight cancellations during Covid lockdowns from March 2020. Came back to US in June 2020 and got sick for 3 long months and started looking for job opportunities from then.

Company: Bank of America, Charlotte, NC

Project: DSST Sales Regression January 2018 – December 2019

Description: DSST Sales Regression Project involves Regression Testing the existing Application for each Release.

Roles taken up during the tenure:

1. QA Regression Tester/Selenium Tester

Key Responsibilities:

●Review Business Requirement documents (BRD), Software Requirement specification (SRS) and developed Test Plan, Test Design, Test Cases, Test Script.

●Documented Manual Test cases, Test procedures and Test results.

●Extensively involved in testing Web and Mobile Applications.

●Performed Black Box, Manual, Functional, Regression, Integration, System tests.

●Manually tested End-to-End(E2E) applications.

●Created Selenium Automation Scripts using Raft and TestUDO inbuilt Tools built on Cucumber framework on various functionalities across different applications.

●Used firebug and firepath for object identification

●Automated the test scripts for the GUI, Functional, Data Driven and Regression testing using Selenium

●Run multiple test cases in single class using Parameterizing of test cases

●Batch Run on Automation Scripts during Regression on Raft and TestUDO (Cucumber based framework).

●Performed Web Services and XML testing using SoapUI.

●Tested the Web Service by giving input XML and checked the responses as mentioned in requirement document.

●Executed Test Script in SoapUI for all the existing web services at the end of each Sprint to ensure all the previous functionalities are intact.

●Used Back-end database SQL Queries to perform backend validiations. Performed SQL Server's data validation and database queries

●Planned and executed Back-End testing using SQL Queries to verify the dataflow from the database.

●Participated in weekly meeting and walk through to discuss Defects Priorities.

●Defects tracked and reported using QC - ALM, Jira and Rally tools.

●Worked closely with development team to summarize on outstanding Issues.

●Participation in Production Certification / Adhoct Support whenever required from the Prod Cert / Adhoc Support, Features/Initiatives Team.

●Experience working in an Offshore/Onshore modal. Leading the Offshore Team and co-ordinating with the Onshore Team in triages and issues/concerns raised by the Offshore Team.

●Worked closely with the App Dev team in triaging for the defects and marking them to closure during our Hardening & Production certifications.

●For the API tests, used Postman.

2. In-sprint QA Functional Manual/Automation Tester.

Key Responsibilities:

●Worked in the Agile Sprint Rooms closely with App Dev Leads & BAs in getting the requirements.

●Participated in Sprint Grooming and Planning meetings, discussions on the retro items, Dos and Donts for every Sprint.

●Participation in Capacity plannings and assignments for the respective sprints.

●Created User Stories, tasks, assignments for Features.

●Created Insprint Manual test cases & Automation test scripts under the user stories.

●Executed Manual and Automation scripts, updating test results and test case status in Rally, QC - ALM, Jira.

●Test Case, Test Plan and Defect Management in Rally. Defect Management in QC - ALM and Jira.

●Created Test Plans and providing DEMO on the Test Plan to the App Dev / QA Leads and Team.

●Participation in Production Certification / Adhoc Support whenever required from the Prod Cert / Adhoc Support teams.

●Was the only resource from the entire team to drive the Insprint Automation and handover the scripts to the regression teams.

●Sending daily team reports to the management on a daily basis.

●Attending daily stand-ups, providing updates on the testing progress or defects if any to be addressed.

●Working on the E2E/regression test cases to make sure the application is stable without any bugs/issues/defects.

●Primary Contact to drive and lead the In-Sprint Automation to the entire Team for new Features : Providing Knowledge transfers, leading the Automation progress, daily updates from onshore and offshore teams.

●Mobile testing experience on both iOS and Android OS across various devices and platforms.

●Mobile application automation tests through Autogen (built on Appium). The application Sales pages were built on Angular JS.

●ADA compliance testing on JAWS for web testing and also on mobile and hybrid devices.

●POS testing experience on Large, Medium and small devices.

Company: Logfuze Inc, Michigan

Project: VLP - Visual Logfuze Project April 2017 - December 2017

Description: Visible Logfuze Project (VLP) is a web application integrated with an ERP project for Logfuze Inc. VLP is developed independently and deployed in VLP portal to support the CRM business operations across the business units. It has various functional modules Leads, Account, Contacts, Transactions, Service Request, Activities, Sales, Opportunities, Quotes, and Marketing. Analyzed functional requirements and documented the user specifications and business rules.

Role: QA Selenium/Functional Tester

Key Responsibilities:

●Testing of new features by creating test specifications, test cases, and working closely with development and business teams.

●Define, develop, and execute automation test scripts using Java that leverage black and white box testing across functional, non-functional and performance testing

●Developed automated scripts using Selenium Web Driver, Java, JUnit and TestNG in Eclipse IDE to perform functional and regression testing for web based applications.

●Written automated scripts with Xpath to identify web elements such that most of the browsers can be used.

●Ran regression scripts to ensure that the existing features are working fine.

●Communicate testing status to QA lead, project managers, and cross-functional teams who are involved in User Acceptance Testing.

●Tracked and updated the bugs using BugZilla.

●Interacted with the development team to validate the scope of fixing the bugs.

Environment: JAVAScript, Selenium Web Driver / IDE, Eclipse IDE, TestNG, JUnit, BugZilla, Windows, SQL

Company: Vibgyor Next-Gen Technologies, Bangalore, Karnataka, India

Project: Smartclick (Mobile & Server End) October 2015 - March 2016

Description: The SmartClick Application is a Smart Reporting Tool from the mobile to Work Force. The application gives a two-way interaction between the Manager and his field force and is an intelligent attendance app for mobile workforce. Smartclick is built on Android platform as well as an Web Application. The Android application runs on Android APKs using Java and the Web application or the server end runs on MVC, C#, .Net.

Role: QA Analyst

Key Responsibilities:

●Performed agile testing, review the stories and participated in Daily Scrum, Iteration Planning and Release Planning meetings.

●Participated in all phases of the Software Testing Life Cycle(STLC)

●Involved in the design and development of test plan from business and Functional requirements which includes test objectives, test strategies, test environments etc.

●Participated in peer review with team and developers to review test cases/test scripts.

●Performed System, Integration, Smoke, Sanity, Functional, End to End, Positive and Negative and monitored the behavior of the applications during different phases of testing using testing methodologies.

●Regression testing was performed after each build release of the application and updated the Scripts by executing the Regression suites built using Selenium and approve for the regression suite.

●Created Selenium Test cases for automation using Selenium Web Driver and JavaScript

●Used Hybrid Framework of Selenium to get data from Excel.

●Performed back end testing by writing and executing SQL queries to validate that data is being populated in appropriate tables and manually verify the correctness of the data with front-end values.

●Interacted and worked with the development team to analyze the defects and reported them in the Quality Center and tracked them for closure.

●Interacted with users by conducting User Acceptance Testing (UAT) to ensure that the total functionality of the application was met by complying with all the business requirements.

●Participated in weekly QA status and project status meetings to report any defects and issues encountered in application.

●Discussed with team lead and PM regarding testing deadlines and post deployment validation.

●Actively communicated with the end users and business users to create realistic test cases.

●Provide test summary documentation and analyze test results, identifying trends and/or root causes of problems.

●Assist customer via telephone by answering questions and resolving problems

●Developed training materials, system maintenance and operating manuals for the QA environment and used the same to train the users

●Establish business continuity through Knowledge Transfer and mentoring of new resources.

Environment: Selenium IDE/WebDriver, Web Services, SOAP, HTML, Angular Java Script, CSS, HP Quality Center, Agile Methodology, SQL, Appium.

Company: Daksha Info Services, Bangalore, Karnataka, India

Project : KPJ Healthcare May 2012 to March 2013

Description: The CRM software is used to support these processes, storing information on current and prospective customers. Information in the system can be accessed and entered by employees in different departments, such as sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation.

Role: Team Lead

Key Responsibilities:

●Reviewing and analyzing business requirements and technical specifications to come up with Testing Scope.

●Responsible for Manual, Automation using Selenium IDE, Scrum and System Testing of the application at various stages

●Automated Web Application Testing using Java Selenium framework in an Agile environment

●Created Selenium Test cases for automation using Selenium IDE

●Escalation for unresolved bugs to the concerned developers and module leaders.

●Participated in the Design Phase, together with members of the Product team, developers, and DBAs.

●Performed Smoke, System testing, system Integration Testing, User acceptance, Database & Regression testing.

●Prepared Test cases, procedures, Bug Tracking, Logging and reporting bugs using Quality center

●Expert with Test documentation, such as Test Cases, Bug Reports, Use Cases etc.

●Designed various test Cases with different test conditions.

●Prepared and executed scenarios for the Regression testing on new builds.

●Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT.

●Perform functional testing and regression testing on each field of the application.

●Involved in Database testing to verify data integrity tests.

●Extensively interacted with developers to analyze & resolve issues that were encountered while testing applications.

Environment: Selenium IDE, Web Services, SOAP UI, SOAP, Eclipse, JavaScript, SQL, Windows, Agile

Project: RAD (Regional Anesthesia Database), KPJ Healthcare July 2010- April 2012

Description: RAD is an Anesthetic society approved system that collects medical and/or clinical data for the purpose of patient safety to foster improvement in the quality of care provided to patients.

Role: Software Tester (QA)

Key Responsibilities:

●Attended the Design Review for the Project by Dev Team.

●Analyzed User requirements and developed test cases.

●Experience in authoring test cases – Functional & Regression.

●Analyze and incorporate results into test case improvement and enhancement.

●Logging the Defects and Preparing the Defect reports.

●Test Case Execution and Documented the Test Results.

●Reporting Execution Status Run rates in the Status call.

●Defect Creation & following it up to make sure it gets closed.

●Reporting the Defect Status.

●Executing Test cases in platform dependent management tools as Quality center.

●Supported the UAT Team to execute E2E TC’s.

Environment: Android APK, SQL Server, Java, Agile

Project: E-Banking, FCIB March 2008 – July 2010

Description: The e-banking system has introduced an online internet banking facility for Firstcaribbean International Bank (FCIB) customers. Where customers can access their accounts and execute payments and transfers over the internet. This consists of three applications Personal, Corporate and Multi-client. In all the applications the transaction process involves creating the transactions, batching the transactions and authorizing the transactions using the Test keys.

Role: Process Associate (QA)

Key Responsibilities:

●Understanding Requirement Specifications and Design Documents

●Execution of Regression Testing by repeated execution of Test cases to identify errors in each modified build in the process of Testing.

●Communicating with Product Build (on-shore & off-shore) to collect appropriate documents

●Involvement in Test Execution and Defect Reporting using Process Matrix

●Communicating with other team’s members (Development Team) in order to resolve the issue

●Writing and remodeling the test cases for new Features.

●Preparation of test scenarios and test cases.

●Work with the Dev team in fixing the bugs.

●Actively involved in Reporting new bugs, fixed bugs verification

●Participated in the project requirement, workflow, and status during our scheduled status meetings.

Environment: Windows, PHP, SQL, Web Server Tomcat - Apache, Waterfall

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