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Customer Service General Warehouse

Location:
Lakeland, FL
Posted:
December 22, 2023

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Resume:

Kara Baker

Lakeland, FL *****

ad15m5@r.postjobfree.com

+1-863-***-****

Job Title with broad background, including management, customer service and general warehouse operations. Vast experience in all aspects of loading and transporting materials. Hardworking Job Title specializing in forklift operation, efficient loading of merchandise and on-time deliveries.

Talented in recognizing and correcting hazards to maintain operational efficiency and safety. Able to promote safe behavior in others while operating heavy equipment. Proven talents in Skill and Skill with Number years of experience.

Industrious Truck Unloader adept at loading, unloading and staging parcels and large truckloads of product including hazardous materials. Eager to leverage knowledge of proper handling practices and documentation demonstrated over Number years in the Industry landscape. Strong background of operating forklifts to unload large-scale orders without incident or damage. Safety-conscious Unloader bringing demonstrated success in shipping and warehouse environments. Skilled in packaging, loading and unloading parcels and pallets with safety and care to avoid damage. Eager to offer Number years of related experience to contribute a new facet to the Company team. Methodical Job Title with Number years of experience in handling loading and unloading duties in Type and Type environments. Highly energetic worker with exceptional work ethic and will to serve in professional manner. Areas of expertise include shipping and receiving, storage solutions, stock marking and stock procurement.

Motivated Unloader with Number years of Type industry experience. Proven history of going above and beyond to meet high-volume team goals under tight deadlines. Resourceful and detail-oriented worker.

Diligent Truck Unloader aiming to leverage a skill for safety, efficiency and organization illustrated across Number years of industry performance. Ambitious and hardworking with a proven history of operating forklifts and other loading equipment with a zero incident rate. Dedicated Unloader skilled in demonstrating a balance of efficiency and quality while abiding by stringent unloading schedules. Frequently acknowledged for an excellent work ethic and commitment to safety. Well-versed in reviewing shipping documentation and reconciling with the delivered products to note discrepancies.

Authorized to work in the US for any employer

Work Experience

Car loader/Unloader and Operator Trainee

Mosaic - Mulberry, FL

May 2009 to Present

Car loader/Unloader

My job requirements is to lock the track out by putting my personal lock on the track then I had to get car numbers and the name of the car plus the light weight of the car, then hook a shuttle wagon up to the railcars then pull them back to the load out plus the railcars have to have a numbered seal on each one with a tag on each stated what product we are loading in the cars then take numbers names and lightweight numbers to the chief and after that go back to load out with harness and get ready to load, then I climb out on top of the cars open each door on the cars then start loading each car without over loading them or plugging chutes, trying to make tons and make production and meet the quota, plus I load different company trucks without overloading them you have to keep your eyes on task pay attention what yo r doing and write there tare weight before you load each truck and load them the right way Restaurant Shift Manager

Hardee's - Fort Meade, FL

April 1993 to July 2006

1. Shift Manager, I Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines

Trained workers in every position, including food preparation, money handling and cleaning roles Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels

Championed 100% guest satisfaction by providing excellent dining experience Performed restaurant walk-throughs to gauge timeliness and excellent service quality Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue

Handled escalated customer complaints to provide full resolutions and promote loyalty Maintained cleanliness and sanitation across all food service, storage, and preparation stations Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees

Optimized profits by controlling food, beverage and labor costs daily Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience Efficiently resolved problems or concerns to satisfaction of all involved parties Developed and maintained exceptional customer service standards Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction Line operator/inspector

Precisionaire - Bartow, FL

August 1988 to October 1993

Inspect And Load Air Filters In Boxes

Inspect air filters before I put them in boxes and tape them up then stack them on a crate so the forklift driver can come get them to take them to the back of the warehouse to get redy to get shipped off Education

High school or equivalent

Sr High School Ft Meade

1988

Skills

• Certified forklift operator

Safety protocols

OSHA standards

Package and pallet staging

Packaging and labeling equipment

Shipping and receiving

Overhead crane operator training

Heavy industrial equipment

Manufacturing and warehouse procedures

Safe driver

• Cashier (10+ years)

• Forklift (6 years)

• Shipping (7 years)

• Stocking (10+ years)

• Warehouse (5 years)

• fast learner (10+ years)

• Machine Operator (7 years)

• Microsoft Word (6 years)

• Heavy Equipment Operation (10+ years)

• Restaurant Management (10+ years)

• Materials Handling (6 years)

• Food Safety (10+ years)

• Merchandising (4 years)

• Management (10+ years)

• Supervising Experience (10+ years)

• Leadership (10+ years)

• Warehouse experience (5 years)

• Warehouse distribution (5 years)

• Heavy lifting (10+ years)

• Order picker

• Warehouse supervisor experience

Languages

• English - Fluent

Assessments

Technical support: Customer situations — Completed February 2023

Responding to technical support situations with sensitivity Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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