Customer Service Representative
Resume:
sharon waters
Hotel Housekeeping & Hospitality & Guest Services Restaurant & Bar Server
Satsuma, FL 32189
**************@*****.***
Experienced In:
Housekeeping Professional Cleaning (residential & commercial) Hospitality Industry:
Hotel Night Audit
Guest Services
Restaurant Service
Willing to relocate to: Saint Augustine, FL - East Coast - Authorized to work in the US for any employer
Work Experience
Hotel Housekeeping
Ocean Sands Beach Inn - Saint Augustine Beach, FL
April 2023 to November 2023
my duties consisted of housekeeping & room checker Small Business Owner
Pro Cleaning - Ocala, FL
February 2012 to May 2019
office manager
clerical duties &
professional cleaning service.
professional cleaning interior & exterior
home maintenance
pressure washing
Assistant Bar Management
The Yearling Restaurant & Secret River Lodge - Cross Creek, FL May 2004 to August 2011
I Am Definitely A Team Player.
Honest & Hard Working
I have several years experience as a server,
both in Casual & Fine Dining,
Large Parties + Banquets
I have an outgoing personality. I tend to have pretty high energy, which often motivates others. My employment history will attest to my reliability as well as my good work ethic. These are qualities I feel will prove to be an asset to any company who hires me. I consider myself to be a highly motivated, and very dependable.
Personal Assistant/ Receptionist
Crystal Dolphin - Tampa, FL
March 2000 to April 2004
Personal Assistant to Barbara Seals~
In-office Duties:
Basic Clerical & Book Keeping,
Filing, Faxing, Switchboard & Telephone
Greet Clients
Banking
customer service represenative
security plus - Troy, MI
April 1993 to July 1999
I worked in the verification department. I assisted in verification processing. I addressed customer complaints specializing in finding solutions, solving problems Education
AS in Professional Writing & Journalism
Kaplan University - Jacksonville, FL
April 2013 to April 2015
General High School Studiesl
Seaholm HS Birmingham Michigan - Birmingham, MI
August 1987 to May 1991
Skills
• Receptionist Front Desk Hospitality Sevices (10+ years)
• Customer, Consumer or Client Satisfaction (10+ years)
• Journalism
• Human Resources
• Guest services
• assistant supervisor of housekeeping (6 years)
• hospitality service /hotel & restaurant experience (10+ years)
• Organizational Skills
• professional cleaning service (10+ years)
• Presentation Skills
• Night Audit
Certifications and Licenses
Food & Safety CertificationEvent Planner, Hospitality & Customer Service April 2014 to 2016
I am a hard-working, honest & reliable employee, whom takes pride in the job I perform, no matter what the task!
I try to always have a positive outlook and a smile on my face. I would definitely say i have a strong sense of responsibility and have a good strong work ethic. I am always willing to do whatever it takes to get the job done, Well! Food Handler Certification
Assessments
Cleaner fit — Proficient
November 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Teamwork: Interpersonal skills — Proficient
December 2021
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
My name is
Sharon Waters. I am 50 years old. I have lived in Florida most of my life. I am an honest, reliable & hard-working woman. I have no preference of days or weekends I would work either or both. My schedule is open. There is nothing preventing me from working full time hours, as well as weekends. I am not opposed to road trips or traveling. I am always looking for a new opportunity or new adventure. I have 20 plus years, in the restaurant & hospitality service. I am well organized, efficient, productive and highly motivated. I consider myself to be an honest, hard working, and a very reliable employee,
In my opinion, these qualities make me a valuable addition to any establishment who were to employ me. I feel confident that I will prove to be a positive addition to your hotel as well as a reliable and dependable member of your staff
Thank You, for considering my application.
Contact this candidate