Jose Carbajal

Melrose Park, IL *****

ad15k1@r.postjobfree.com

+1-708-***-****

Authorized to work in the US for any employer

Work Experience

State Farm Agent Team Member

State Farm Mutual Automobile Insurance Company - Oak Park, IL August 2022 to Present

As an ATM, my duties comprise of 50% sales tasks, and 50% service tasks. I sell auto, property, life, and health insurance products to customers. I reach out to customers via email, phone number, and text to close on various quoted policies. I also serviced our current policies and work on customer retention. Customer service is part of every day office work. I analyze each in-book household to ensure that the products in place are exactly what is needed. If they need more I will reach out. Dunkin Donuts Shift Leader/Manager

Dunkin' Donuts - Melrose Park, IL

July 2020 to August 2022

As a shift leader/manager I managed my coworkers and employees, ensuring they completed their indicated tasks. I also interacted with dozens of customers a day. I also stocked and organized our merchandise and products. I engaged in activities that most other crew members did, like taking payments and making orders. I made cleaning schedules and delegated tasks to other workers to ensure efficient and smooth running of my given shift.

Dishwasher

Mar Y Tierra Restaurant - Stone Park, IL

May 2018 to December 2019

As a dishwasher I washed all the dishes and machines by myself. I acted as a janitor for the kitchen whenever I was done washing the dishes. I also threw away garbage bags weighing over 200 pounds. I learned that I can work well under pressure and can be a team player or a leader depending on the situation at hand.

Education

High school diploma or GED

Proviso Math And Science Academy - Forest Park, IL August 2018 to May 2022

Skills

• Kitchen Experience

• Cleaning Experience

• Food Preparation

• Meal Preparation

• Serving Experience

• Shift Management

• POS

• Cash Handling

• English

• Supervising experience

• Restaurant management

• Culinary Experience

• Inventory Control

• Retail Sales

• Customer service

• Administrative Experience

• Outside sales

• Bilingual

• Spanish

• Inside Sales

• Sales

• Insurance Sales

• Negotiation

• Underwriting

• Sales Management

• Salesforce

• Marketing

• Customer service

• Customer retention

• Customer support

• Insurance verification

• Office experience

• Email marketing

• Microsoft Excel

• Account Management

• CRM Software

• Management

• Pricing

• Digital Marketing

• Microsoft Outlook

Languages

• Spanish - Expert

• English - Expert

• Portuguese - Intermediate

• French - Beginner

Certifications and Licenses

Driver's License

Property & Casualty License

September 2022 to May 2024

Life & Health Insurance License

September 2022 to May 2024

Assessments

Supervisory skills: Motivating & assessing employees — Proficient May 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Sales skills — Proficient

August 2022

Influencing and negotiating with customers

Full results: Proficient

Work style: Reliability — Completed

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate