JESSICA

FLORES

Fort Lauderdale, FL *****

954-***-****

ad15jo@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly motivated and results-oriented Sales & Event Manager with a proven track record of exceeding sales targets and driving revenue growth. Possesses exceptional interpersonal skills, persuasive communication abilities, and a deep understanding of sales strategies with a focus on relationship building to ensure repeat business. . Experienced event manager with 2.5 years of planning and executing high level, professional medical trainings. High understanding of skin types and anatomy, aesthetic injectable products, energy based devices mechanisms of actions, ingredient benefits and use of medical grade skin care. Seeking a full time position with opportunity for professional advancement where I can utilize my sales skills, work experience and advanced industry knowledge to contribute to the success your team.

SKILLS

Successful sales background, excellent communication skills, passion for the medical aesthetics

Highly motivated, results oriented and able to effectively prioritize and manage multiple tasks

Educational sales approach while building quality relationships and trust with customers

5 years experience selling injectable aesthetic and energy based treatments, and skin care

2 years experience selling medical aesthetic trainings to healthcare providers

Able to work independently and manage time effectively to reach sales goals

High level of integrity and work ethic

Strong persuasive communication skill to close sales

Trainable/ coachable

EXPERIENCE

Senior Sales & Event Manager

Empire Medical Training Fort Lauderdale, FL

December 2020 - June 2023

Sold over $1.4 million dollars

Delivered polished, professional and educational seminars to medical professionals while generating sales and driving revenue.

Exceeding sales goal by promoting, guiding and educating attendees on their medical aesthetic education journey by selling them individual trainings, memberships and board certifications

Educational seminars delivered trainings on Dermal Fillers, Neurotoxins, Collagen Biostimulators, PDO Threads, PRP injections, Medical Grade Skin care, Hormone therapy, IV nutrition and a variety of other medical aesthetic and functional medicine trainings.

Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.

Helped distinguish company from competitors with roll-out of quality events and professional service.

Promoted products more successful with in-depth knowledge of each scientific or technical advance.

Maintain strong, professional relationships with attendees to ensure repeat sales and their success in their pathway

Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty

Accurately documented all sales activity in CRM software

Maintained calm demeanor and professionally managed issues in busy, high-stress situations

Trained and supervised the other event managers on the team to ensure all seminars were executed to brand standard and were profitable

Mentored team members to enhance professional development and accountability in workplace

Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events

Searched and negotiated suitable venues per setup requirements and budget constraints Implemented protocols and procedures to effectively manage planning process

Sales Consultant & Assistant Manager

Coral Springs Med Spa Coral Springs, FL

January 2017 - December 2019

Played integral role in development and opening of brand new medspa

Drove sales through creating customized treatment plans recommending treatments and tailored skin care products

Established and maintained strong relationships with prospective and existing customers, educating them on available services and products to drive revenue growth.

Demonstrated product knowledge, usage and benefits to patients

Educated patients on mechanism of actions of the various treatments offered

Created great customer experiences with personalized sales support.

Exceeded quotas frequently with continuous product pushes and attention to customer needs.

Secured consistent customer sales with knowledgeable, friendly support.

Met sales quotas by utilizing upselling opportunities.

Created all SOPs for all services included cosmetic injectables, chemical peels, laser treatments and facial treatments

Sales Consultant & Medical Aesthetician

Z-Roc Dermatology Fort Lauderdale, FL

December 2016 - December 2017

Conduct one-on-one consultations with patients to identify needs, customize results-driven treatment and product plan

Being fully educated on all products, treatments, procedures, promotions and skin types and conditions

Closed sales by building rapport with patient; explain product and treatment capabilities; overcome objections and and answer all questions

Displayed expert level product knowledge and method of action including but not limited to the following brands Allergan, Galderma, Cynosure, Cutera, Topix, BrandMD, Prescribers Choice, Sente, Bioderma, Esthederm, GM Collins

Created patient retention by upselling additional products and services providing excellent post care instructions with follow up

Performed medical aesthetic services including IPL, Hair Removal, Medical Facials, Chemical Peels and Microneedling with PRP

Created information sheets for patients on procedures and pre and post care for both medical and cosmetic treatments

Wax Specialist & Trainer

European Wax Center Cooper City, FL

June 2014 - December 2016

Performed full body wax services in a fast pace while consistently exceeding sales goals and maintained the highest sales

Inspire and motivate team with in-center coaching, focusing on selling skills, product knowledge and treatment technique and customer service

Created repeat business by developing long-term relationships with regular customers

Facilitate training new hires on a variety of topics, including guest experience, up selling techniques, overcoming objections, product knowledge, wax technique, script, upholding brand standards and company policies

EDUCATION

Bachelor of Arts (B.A.) - Public Communication

Florida Atlantic University, Boca Raton, FL

December 2012

Coursework in: interpersonal communication, intrapersonal communication, mass communication, journalism, marketing, ethnicity and communication

Non-Degree Seeking - Medical Sciences

Broward College, Fort Lauderdale, FL

Coursework in: anatomy and physiology, organic chemistry, inorganic chemistry, biology, microbiology, genetics

License - Estheticsz

Florida College of Natural Health, Fort Lauderdale, FL

Coursework and clinical application in: skin anatomy, skin types, product formulations, facials, chemical peels, microdermabrasion, waxing

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