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Guest Service Operations Manager

Location:
Memphis, TN
Posted:
December 22, 2023

Contact this candidate

Resume:

Nicole Vanarsdale

Memphis, TN *****

ad15ig@r.postjobfree.com

+1-901-***-****

#readytowork

Work Experience

Executive Housekeeping Manager

Spring Hill Suites - Memphis, TN

June 2018 to Present

Over housekeepers, Laundry,houseman and public space.Report all issues in rooms and public areas as well to maintenance.assign and inspect rooms daily, scheduling,ordering and inventory and maintaining the cleaness of hotel to company standard and most importantly guest services Head executive Housekeeper

Hilton Garden Inn Hotel - Memphis, TN

July 2017 to June 2018

Schedule employee,ordering and inventory maintaining cleanliness of public areas as well as guest rooms also hiring new employees

Head executive housekeeper

Hilton Hampton Inn - Millington, TN

July 2015 to July 2017

Overseeing housekeepers,Laundry and houseman.reporting all maintenance issues and making sure hotel up to hotel standard in cleanliness. Schedule,ordering and inventory and most importantly Guest service

Operations Manager

Holiday Inn Express and Suites - Millington, TN

August 2011 to July 2017

Checking in and out guest. Ordering supplies and schedule and most importantly guest service General Manager

Family Dollar - Memphis, TN

September 2010 to August 2014

Ordering,scheduling and inventory and maintaining a retail store Housekeeping

Harlem Hospital Center - New York, NY

February 2001 to May 2010

Cleaning patients room and public area assigned by supervisor Education

High school diploma

Northside High - Memphis, TN

August 1996 to May 2000

Skills

• Guest Services (10+ years)

• Inventory Control (10+ years)

• Budgeting (10+ years)

• Management (10+ years)

• Operations Management (3 years)

• Process Improvement

• Guest service (10+ years)

• Laundry (10+ years)

• Housekeeping Management (10+ years)

• Relationship Management (10+ years)

• Strategic Planning

• Logistics

• Pricing (10+ years)

• Customer Relationship Management (10+ years)



Contact this candidate