KETNA MICHAUD

954-***-****

954-***-****

ad15ic@r.postjobfree.com

PARALEGAL PROFESSIONAL

SKILLS

•Communication skills

•Bilingual: English/ Creole; speak fluently and read/write with high proficiency

•Precision and attention to details

•Strong ability to multitasking and time management

•Ability to take instruction

•Experience with Microsoft Office Word, RB8 and RB9 system

•Phoenix and CMS System

•Ability to work in a dynamic environment and adapt to constant changes

•Ability to maintain client confidentiality

•Ability to operate all equipment necessary to perform the job

•Ability to work as a team player

EDUCATION

City College Fort Lauderdale, FL 12/2016

Associate of Science in Paralegal

PROFESSIONAL EXPERIENCE

Phipps Reporting / Lexitas Reporting

03/28/2022-Present

Remote work / Process Service Data Entry

Emailing jobs to offices for printing

Entering new case in PST

Entering new resource in the system

Entering attorney / Client in PST

Entering jobs in RB9

Upload legal documents into RB9 and PST

DHL Ecommerce Distribution Center (Warehouse)

Mail Sorter

10/04/2021-Present

DUTIES AND RESPONSIBILITIES:

Sort all mail by sort area requirements and in accordance with company quality process standards

Meet sorting production quota standards

Inspect each piece of mail to ensure the indicia are affixed correctly and the zip code on the indicia matches the address zip code

Use technology like scanners, computers and handheld printers

Maintain cleanliness of work area

U.S Legal Support Dania Beach, FL

02/2018-08/27/2021

Production Clerk

Received packages from UPS & Fedex log the documents into case management

Prepare documents for scanning including removal of paperclips or staples and sorting them in the correct order

Scan documents to be archived in the scanner making sure items being scanned are in the correct orientation so they can be retrieved electronically

Maintain daily workflow to ensure all documents are scanned in a timely manner

Quality check of documents

Understand and follow work rules and procedures

Upload documents to Index QC

Index Documents into Zendesk

Use UPS worldwide to send out documents

Upload bill & holds to the system

Manpower Staffing / Access Plantation, FL

11/2017-02/2018

Document Management Specialist

•Implement and administer enterprise-wide document management procedures for the capture, storage, retrieval, sharing, and destruction of electronic records and documents. Analyze, interpret, or disseminate system performance data.

Aldridge and Pite, P.A. Delray Beach 06/2015-05/2017

Drop and Default Processor II

•Reviewed Court Docket for correct information

•Reviewed Complaint files to ensure accuracy as required

•Drafted motions, notices and orders prepared

•Maintained document files and case correspondence

Hearing Intake Processor

•Processed all incoming notices or orders scheduling Hearings received via firm’s assigned inbox.

•Handle all function of processing scheduled hearings, calendaring on firm’s calendar System,

•Obtained and secured appearance for hearing, serving or noticing hearing in accordance with court and judge specific procedures and full updating matter on firm casa management system.

Office Services

•E-filing Legal Documents into Florida E-Portal, Stuffing, Mail Stamping, Mail Rout Mail

Gap Review

•Responsible for the collecting and saving of all the documents into firm’s system for attorney review.

ACHIEVEMENTS

•Promoted to various positions every 6 months with recognition

U.S Legal Support

02/19/2018 to 04/13/2020

Production Clerk

• Received packages from UPS & Fedex log the documents into case management

•Scan Documents in RB8

•Upload documents to Index QC

•Index Documents into Zendesk

•Use UPS worldwide to send out documents

Choice Legal Group, P.A. Fort Lauderdale, FL 07/2008-01/2014

File Clerk

•Responsible for managing all files, folders, and communicated with clients and employees to answer questions or explain information as needed.

•Answered telephone and responded to questions regarding court documents.

•Kept records and reports of materials filed by using computers such as records.

•Logged in and logged out original document, also followed our client verification that all foreclosures actions should be closed and billed.

Dismissal Clerk

•Responsible for reviewing case records before drafting the pleading (Dismissal or Motion and Order to request the Original Documents)

Check Cashing Store Davie, FL 03/2014-06/27/2015

Customer Service Representative (Banking)

•Processed loan and received checks and cash, verified amounts and checked accuracy of customer transactions.

•Used good organizational skills and handle money

•Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculated daily transactions.

•Examined checks for endorsements and verified other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

•Cashed checks and payed out money after verifying that signatures are correct, that written and numerical amounts agree, that accounts have sufficient funds and recourse has been established.

•Monitored vault to ensure cash balances are correct, entering customers' transactions into computers to record transactions and issue computer-generated receipts.

Loomis (Banking) Miami, FL 02/2006-3/2008

Cash Logistics Processor

•Process, verify and reconcile inbound and outbound currency transactions

•Responsible to process commercial cash and check deposits. Prepared cash orders for commercial bank customers in accordance with company policies and procedures.

• Prepared ATM replenishments also processed and balanced inbound ATM residual cash.

•Assisted with all aspects of the admissions process for the cash room department to help ensure that the daily sales from each department are going into the safe so that they can be safely taken to the accounting department

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