SHANIQUE COLEMAN

Alexandria, Virginia · 703-***-****

ad15hj@r.postjobfree.com

In duel management, I offer versatile management skills and proficiency in Microsoft office programs. I am a strong planner, great at multitasking, and problem solver who readily adapts to change, work independently and exceeds expectations. I am able to multitask multiple priorities, inspire, and manage others to higher productivity meeting deadlines without compromising quality. I am efficient in managing products, status reporting, initiating improvements while keeping metrics, composing processes and procedures.

EXPERIENCE

JULY 2017 – PRESENT

BAKERY MANAGER, giant food

Maintains accurate financial records.

Time management for project completion of implemented process and procedures

Training and overseeing staff workload

Record sales and purchases to ensure what is being purchased is also being sold

Inventory control

Manages bakery sub department to ensure the department stays In good standard

Locate and correct discrepancies with bakery department as well as the Starbucks department

Engages with customer to better their shopping experience is efficient and accurate

Improvise when there is a shortage by filling in possible gaps

Ensures the department is in great standing in through the eyes of a customer while following food safety guidelines

Schedules staff to cover possible gaps and bettering the customer experience

Well versed in customer obsession by listening to customers and working backwards towards improvement

2014 – JUNE 2017

STARBUCKS LEAD, giant food

Conducted sales plans to meet deadlines of the company

Trained staff members to become barista certified to be in compliance with Starbucks standards

Followed food safety guideline to priorities the customer experience

Kept an organized work space to ensure efficiency and clear work space

Engaged with customers to create a great experience and build a relationship of trust between customer and barista

Conducted meetings with district managers to present sales plans and display knowledge of presented information given.

March 2008-2014

BAGGER/CASHIER, GIANT FOOD

Created a friendly and energetic environment

Effectively prepared an organized customer order

Helped customers lift their orders into their cart and/or cars

EDUCATION

HIGH SCHOOL DIPLOMA, t.c. williams high school june 2012

SKILLS

MS Word

MS Power Point

Merchandising

Creativity

Teamwork

Communication

MS Excel

MS Outlet

Independent Problem solving

Leadership

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