MUSKAN MUSKAN

Customer Service

Customer service representative with over five years' experience in telephone and face-to- face customer service. Experience with sales, troubleshooting, tech support, and customer care. Knowledgeable with major customer service software, handling customer complaints, and maintaining a positive and friendly disposition. Hoping to use my wealth of experience to attain employment in a customer service role.

Employment History

Restaurant Manager Jun 2019 - Dec 2022

Ganganagar/Rajasthan

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Ielts Trainer And Manager Jan 2023 - Aug 2023

Raisingh Nagar / RJ

Kitchen Helper Apr 2018 - Apr 2019

Ganganagar/Rajasthan

Contact Information

Surrey, BC V3S2M4

+1-604-***-****

ad15gd@r.postjobfree.com

Skills

Customer Service

Computer Skills

Project Management

Team Work

Leadership Abilities

Time Management Skills

Strong Problem-Solving Skills

Communication Skills

Financial Management

Business Development

Store Management

Languages

English Hindi Punjabi

Rajasthani

Classic Hotels & Restaurent

Managed daily operations of a restaurant, including staffing, inventory management, and customer service.

Oversaw financial aspects of the restaurant, including budgeting, cost control, and revenue generation.

Implemented and maintained high standards of cleanliness, hygiene, and safety in the restaurant.

Developed and executed marketing strategies to attract and retain customers. Trained and supervised staff to ensure efficient and professional service delivery. Penguin Ielts Institute

Mark student’s work, give appropriate feedback and maintain records of student’s progress and development and evaluate and identify student’s individual learning needs. Establish and communicate clear objectives for all learning activities. Observe and evaluate student's performance.

Select and use a range of different learning resources and equipment, including podcasts and interactive whiteboards.

Maintain cleanliness in the classroom.

Comply with the company standards and protocols.

cafe eleven

Assisted chefs and cooks in food preparation and cooking activities. Maintained cleanliness and organization of kitchen and food preparation areas. Stocked and restocked kitchen supplies and ingredients. Operated and maintained kitchen equipment and appliances. Followed proper food handling and safety guidelines to ensure a hygienic kitchen environment.

Education

High School / GED Hospitality Management Sep 2023 - Present Vancouver/BC

High School / GED Business Management (Business) Mar 2018 - Mar 2020 Shriganganagar/Rajasthan

Granville College

met Technical College

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