SKILLS

Outstanding organizational and

time management

Excellent verbal and written

communication

Ability to multitask and prioritize

daily workload

Discretion and confidentiality

Proficient with Microsoft, Word,

Outlook

SUMMARY

Seeking a challenging position as a Personal/Executive Assistant, dedicated to providing personalized administrative support. My goal is to contribute to the seamless functioning of the CEO's life.

WORK EXPERIENCE

General/Operations Manager May 2018 - Jun 2023

Butler Hospitality New York, New York

Built a team around hospitality and culinary execution and developing top talent to drive the business forward

Direct liaison's for all high profile and VIP guests Taking initiative and being proactive when it comes to problem solving and decision making

Detailed orientated and multi-tasking, handling correspondence, day to day management of 4 high volume restaurants

Strong organizational skills, prioritizing responsibilities, setting up effective systems to reduce cost and increase profit

Clear and effective communication with staff and guests and to ensure best service and experience

Hospitality can be dynamic and fast paced and the key is adaptability to handle unexpected challenges

Proficient in Microsoft, including Outlook, Excel, Word and relevant software to optimize workflow

Effectively managed scheduling, catering events and more to ensure tasks are completed and deadlines are reached to streamline overall workflow Proven record of successfully managing a variety of operations with a focus to customer service, financial accountability and team building General Manager Jan 2018 - Mar 2021

Hourglass Tavern New York, New York

Manage a 4 level high volume Restaurant on Restaurant Row Oversaw administrative tasks, including bookkeeping, equipment and food ordering, maintenance, and other needs as they arose

Negotiated and managed vendor contracts, ensuring that the hotel received the best rates and services available

Developed effective and creative events to increase sales and profit. Whether it was themed nights or special occasion events to attract new guests and retain existing ones Identified and resolved problems in timely manner, maintaining composure and excellent customer service skills throughout

The role was multifaceted which developed my leadership, organizational and interpersonal skills

Personal Assistant Jul 2007 - Jan 2018

James Fogarty Mount Kisco, New York

Leana Zittlau 914-***-****

ad15fl@r.postjobfree.com

New York, New York

Coordinated both domestic and international travel arrangements for CEO, both personal and professional, paying meticulous attention to details in booking flights, accommodation, transportation and itineraries

Managing the CEO's calendar and scheduling appointments, this involved coordinating professional commitments, meetings and engagements to optimize work and personal life Handling confidential and sensitive information was a critical aspect and absolute discretion

Being part of the CEO's personal and professional life gave me the opportunity to handle a wide range of responsibilities

Ensuring daily operations run smoothly handling various tasks efficiently, this involved troubleshooting issues, coordinating with other executives, staff, and addressing challenges as they arise

The ability to multitask is crucial in a high pressure environment like this. Juggling multiple responsibilities to ensure the CEO's life is less stressful and more productive Lawyer Jan 1994 - Mar 2007

Zittlau Attorneys Cape Town, WP

Specialized in Criminal and Matrimonial Law, navigating two distinct but crucial areas of legal practice - Criminal and Family Law

Litigating in both Regional and High Courts, presenting cases, arguing before judges and managing legal process from inception to resolution Established a Pro Bono clinic providing legal services to those who may not have the means to afford them

Analyzing and applying legal principles in support of litigation, honed my strategic thinking EDUCATION

B.Proc Law: Law Dec 1993

University of The Orange Free State, Bloemfontein

REFERENCES

Darrell Raymond - Director of Food and Beverage. Phone: 917-***-**** Risa La Plante - Director of HR. Phone: 978-***-**** Matthew Meyers - VP of Operations. Phone: 702-***-****

Contact this candidate