**** ***** ******* ***

Palm Beach Gardens, FL. **418

Phone 561-***-****

E-mail: ad15es@r.postjobfree.com

BRAVE FUNG

SUMMARY OF QUALIFICATIONS

• Bilingual. Able to fluently speak and write English and Spanish – Spanish was my native language

• Computer Literate in: Windows / Microsoft, Mac OS, Power Point, Word Processing, Lotus and Spreadsheet. Familiar with Networking.

• Certified “Radiant”, “Oracle” and “Kronos” systems trainer. Familiar with other business management systems and applications.

• Extensive and proven experience developing key relationships, partnerships, and influencing others.

• Extensive experience with train the trainer programs, certifications, and developing leaders.

• Extensive experience managing multiple teams and large, complex projects in diverse environments.

• Extensive experience with employee development and teambuilding leadership skills and models. Lominger \ Competency Models. Five Dysfunctions of a Team and other Lencioni models.

• Completed GSU Recovery Coaching Training in May 2019 EDUCATION GOVERNORS STATE UNIVERSITY

Expected – 2024 University Park, IL

MHS in Counseling Addictions Studies and Behavioral Health 2022

Bachelor of Health Science in Community Health

Concentration in Foundations of Substance Abuse.

EMPLOYMENT

2019 - Present GOVERNORS STATE UNIVERSITY

Financial Services Support / Payroll Specialist I University Park, IL

• Responsible for supporting AP in any way possible. Research gaps as directed, identify opportunities, and propose solutions. Assist with processing of payroll. Attention to detail. Data entry. Communication of missing information. Problem solving and independent thinking. Assisted in leading the roll out of new Electronic Time Keeping system (KRONOS). 2017 – 2019 BARNES & NOBLE

Store Manager Pembroke Pines, FL

• Responsible for delivering overall store results by building, developing, and empowering a team of 5 managers and average of 50 staff members. Creating an environment of engagement and accountability where all team members are focused on maximizing sales, productivity, and providing outstanding service. Motivating the team to develop individual ownership and ensure overall operational excellence.

2016 – 2017 THE VITAMIN SHOPPE

Store Manager / Market Recruiting Palm Beach Gardens, FL

• Responsible for building a team and establishing an environment where we consistently provide an outstanding customer experience. Leading the store and managing operations to exceed financial goals. Execution of promotions, planogram changes, special events inside and outside the store. Also responsible for strategizing and leading recruiting efforts in the district. 2015 – 2016 MANDALA HEALING CENTER

Aftercare Services Coordinator Delray Beach, FL

• Responsible for developing and managing an Aftercare program that supports clients’ efforts to achieve and maintain long-term healing. Creating experiences that anchor clients to the program and inspires them to achieve goals. Managing a group of up 600 clients and alumni to create a solid network. Responsible for following up and tracking outcomes measurement for all clients. Also coached life-skills and tools for establishing foundations for growth and success. EMPLOYMENT

2014 – 2015 TRANSFORMATIONS TREATMENT CENTER

Training Supervisor Delray Beach, FL

• Responsible for developing and coordinating training for the Behavioral Tech team including supervisors and leads. Ensuring overall operational standards are consistently met by fostering a productive environment that supports accountability. Created job descriptions and review processes to develop performance and grow talent. 2013 – 2014 PARAGON THEATERS

Manager Jupiter, FL

• Responsible for coordinating and directing the theatre complex towards its goals of customer service and profitability through effective management and personnel development. Company specializes in acquiring existing locations and remodeling them into Premier Entertainment Complexes.

2011 – 2013 APPLE INC.

Manager / Family Room Manager / People Manager Wellington, FL

• Responsible for managing a team of 100 associates with primary focus on the “Family Room” team. Leading and coaching specialists and technicians towards providing excellent customer service, and consistently exceeding goals in a constantly changing environment that fosters learning, employee development, creativity, and accountability. Responsible for Directing the New-hire orientation and on-boarding process for the Market. 2004 – 2011 BARNES & NOBLE

Store Manager Jensen Beach / Boynton Beach / Ft. Lauderdale, FL

• Responsible for directing and achieving all financial targets, creating an employee centric environment where all crew members are focused on maximizing sales productivity and providing outstanding service. Supervise a team of 8 managers and 50 staff members including book floor, music department, and café. 2003 – 2004 MUVICO THEATERS

Managing Director West Palm Beach, FL

Parisian 20 @ City Place – Annual Attn 1,250.000

• Responsible for the planning, budgeting, and management of all operations for a high-volume complex. Directing management team towards achieving goals of service and profitability through proper guidance and leadership, encouraging ownership and accountability. Supervised a team of 7 managers and 130 crew members. 2002 – 2003 BARNES & NOBLE

District Café Training Manager Boca Raton, FL

• Responsible for the training and development of new caféé managers in the district. Partnered with District manager and ensured that all stores were in compliance with company’s standards through regular visits and evaluations. Also, managed highest grossing caféé in the district.

2000 - 2002 MUVICO THEATERS

Senior Manager Boca Raton / WPB, FL

Palace 20 & City Place 20 – Annual Attn 1,800.000

• Responsible for planning and executing the opening of two high volume mega-plexes. Set up systems in order to operate brand new concepts at these locations featuring restaurants, full-service bars & reserved seating. Supervised a team of 150 crew members including theater, restaurant and childcare staff. 1995 - 2000 AMERICAN MULTI-CINEMA

General Manager / Senior Manager Ft. Myers / Jacksonville, FL Merchants Crossing 16 – Annual Attn 550.000 / Regency Square 24 – Annual Attn 1,150.000

• Responsible for coordinating and directing the theatre complex towards its goals of customer service and profitability through effective management and personnel development. Supervised a team of 4 managers and 40 staff members. Evaluated and developed team through effective training and feedback. Food Service / HR Manager Aventura, FL

Aventura 24 – Annual Attn 1,800.000

• Responsible for planning and executing the opening of a high volume mega-plex as the food service manager. Structured and directed the human resources department for 6 months with a staff of 130 employees.

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