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Customer Service Development Manager

Location:
South Jordan, UT
Posted:
December 21, 2023

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Resume:

WORK HISTORY

CAMPAIGN DEVELOPMENT MANAGER - Leukemia Lymphoma Society

March 2022 to Current

• Recruit and train volunteers for the Visionaries of the Year Campaign, including all aspects of the local campaign

• Responsible for organizing mission centered events and prospecting high-impact donors

UTAH ACCOUNT DIRECTOR - National CineMedia (NCM)

May 2021 to January 2022

Outside sales promoting on-screen and digital advertising products, including OTT & DOOH through client data base and prospects.

Seek out potential clients including Agency, C-Suite and business owners through cold calling methods.

Utilize CRM systems and Microsoft Office processes.

Confer with clients to understand their needs and provide result- driven solutions.

EVENT SALES MANAGER - Larry H Miller Megaplex Theatres May 2007 to May 2021

Work with all levels of customers, from C-Suite to office managers

& individuals for a variety of events including movie events, meetings, multi day conferences, as well as family celebrations.

Consult with customers to determine objectives and requirements for event.

Coordinate and negotiate services for events with catering, signage, displays, and special needs requirements.

Arrange the availability of audio-visual equipment, signage, displays, and other event needs.

Developed vendor relationships with partners such as catering, AV companies, and other vendors.

Maintain records of event aspects, including billing and collection.

INSIDE SALES - United Health Care / Ingenix

June 2006 to May 2007

Cold-call Medical Practices offering over 400 different medical reference guides, both printed and SAAS

applications

Team Lead on client education of product

PATIENT CARE COORDINATOR - Med One Medical

May 2002 to May 2006

Responsible for educating, scheduling, organizing and managing all aspects of a patient’s healthcare

maintenance and treatment with aspects to sleep apnea including CPAP and Oxygen therapy.

VOLUNTEER

Leukemia Lymphoma Society

www.linkedin.com/in/teresa-royce-bb18a82b

OBJECTIVE

Be part of a team representing products

and services that impact people’s lives.

Interested in hybrid, remote, or in-office

opportunities.

EDUCATION

Hillcrest High School - Graduate

University of Utah - General Studies

SKILLS

Relationship Builder

Results Oriented

Assertive/ Enthusiastic

Problem Solver

Proficient computer skills including MS

Office

Knowledge of AV Equipment

Excellent communication and guest

service skills

REFRENCES

Oz Hutton 801-***-****

Julene Jolley 801-***-****

Teresa Royce 1091 West Ridgeside Court

801-***-**** South Jordan, UT 84095

ad15eo@r.postjobfree.com

PROFESSIONAL ACHIEVEMENTS

Increased revenue YOY by building

relationships, elevating the sales process,

and customer service experience.



Contact this candidate