Victor M. Leon

Email: ad15ef@r.postjobfree.com

Mobile: 612-***-****

Address: **** *** ****** ****, ***** Paul, MN 55106

Summary

Seasoned Bilingual Business Administrator with over 35 years of experience in diverse business functions including customer service, project evaluation, marketing, and organizational development. Proven expertise in identifying and leveraging unique opportunities for continuous improvement, driving long-term organizational growth. Adept in generating sales and fostering business development, utilizing advanced skills in market analysis and strategic planning.

Skills

Technical Proficiency: Advanced personal computer skills in Excel, Access, Word, Project, and CRM platforms.

Personal Traits: Resilient, frugal, empathetic, ambitious, active listener with a positive mindset.

Customer Service: Extensive experience in customer-oriented roles.

Communication: Fluent in English and Spanish, both oral and written.

Professional Experience

Position: Residential Improvement Consultant

-Beissel Window & Siding, June 2019 - September 2023. West Saint Paul, MN. Liaised between customers and suppliers, crews, field adjustors, and insurance companies for project pricing and supplementing.

-Primetime Contractors LLC, November 2020 – April 2023. Fridley, MN. Engaged in strategic planning to align company objectives with market opportunities. Led marketing initiatives to enhance brand visibility and reach target audiences. Focused on crew development to improve team performance and project outcomes. Managed multiple projects from inception to completion, ensuring timely and cost-effective delivery. Drove sales efforts, contributing to business growth and revenue generation.

-Patrick Miller Construction, Fridley, MN. September 2019 – October 2020. Liaised between customers (homeowners) and the production department.

Position: Customer Service Specialist

April 2017 - February 2019. Managed customer service for the global devices department. Designed and implemented a Soft Skills program to boost customer satisfaction.

-Amazon, Costa Rica

Position: Director

May 1998 - November 2015. Founder for academic development, accounting, finances, HR, and marketing efforts.

-ITC (Computer Training Institute), Costa Rica, Self-owned

Position: Corporate Banking Account Representative

1987 – 1998. Provided customer service in credit (financial statements analysis), foreign exchange, and general banking services.

-Banco de Costa Rica, San Jose, Costa Rica

Higher Education

Master’s degree in Business Administration with an Emphasis in Project Evaluation, 1994 Universidad Latina de Costa Rica, Costa Rica

Bachelor of Business Administration, 1991 Universidad Internacional de Las Américas, Costa Rica