Life Science Customer Service
Resume:
Ajaj Gadiwan
334-***-**** / ****.*******@*****.***
Frisco, TX
https://www.linkedin.com/in/ajaj-gadiwan-aab34a97/
Professional Summary:
Over 16 years of professional experience in working on various applications across BFS, healthcare, life science and insurance domain
Experience in using automation tool and technologies such as Selenium, Appium, Cucumber, UFT, REST-Assured, TestNG, Maven, Jenkins, JMeter and Postman.
Expertise in troubleshooting any issue occurred in automation scripts.
Well-versed in framework design for Selenium, BDD (Cucumber), REST-Assured, and UFT.
Experience in Oracle, DBArtisian, and SQL database.
Experience in JIRA, Quality Centre, Version One & Azure DevOps.
Experience in designing & implementing automation frameworks using Data Driven, Keyword Driven and Hybrid.
Experience in API Testing using SOAP/Postman tool.
Experience in Performance Testing of API’s using JMeter tool.
Worked in Agile development methodology using SCRUM and participated in Grooming, Pre-Grooming, Detailed Planning, Daily Stand-up & Retrospective as part of Agile Ceremony.
Knowledge in cloud technologies i.e., Azure and AWS.
Azure Fundamental AZ-900 Certification completed in August 2020.
SAFe DevOps Practitioner Certification completed in September 2020.
Certified with TOSCA AS1 and AS2 certifications.
Extensive experience in reviewing and analyzing Business Requirements and creating Test Plan, Test Cases, Test Scripts, Test Estimation & Requirement Traceability Matrix.
Ability to adapt to new environment quickly, strong team player, good communication, good analytical & computation skills, enthusiastic leaner, confident, sincere, and committed.
Good communicator with extensive experience in customer service as well as ability to identify, develop and enhance client relationships.
Over 6 + years’ experience working in USA and 1 year in UK with different clients at various locations.
Skill Sets:
Domain Knowledge: Home Loan Servicing, Retail Banking, Investment Banking, Auto Insurance, Life Science and Health Care.
Primary Skills: Selenium, Appium, Cucumber, UFT, REST-Assured, TestNG, Maven, Jenkins, Extent Report, Postman, API Testing, JMeter
Secondary Skills: Functional/Manual Testing
Cloud Technologies: Azure Fundamental, AWS
IDE Tools: Eclipse
CI/CD Tool: Jenkins
Version Control: GitHub
Processes: DevOps, Agile-SCRUM, Waterfall
Test Management Tools: Quality Center (ALM), JIRA, Azure DevOps
Programming: JAVA, VBScript
Database: MySQL, MS SQL Server, Oracle, DB Artisan
Operating System: Windows, Mac
Academic Profile:
Master of Computer Application, University of Pune, JSPM’s R.S.C.O.E. Maharashtra, India - 2006
Bachelor of Computer Application, Swami Ramanand Teerth Marathwada University, Nanded Maharashtra India - 2003
Work Experience:
Cognizant Technology Solutions
Client: US Bank, Pune, India & Irving USA Apr 2021 - Till Date
Sr. Test Analyst
Roles & Responsibilities:
Working on BDD framework with Appium to automate mobile application.
Performing API testing using postman
Participate in daily scrum, sprint, grooming, planning, and retrospective meetings as part of the agile process
Log defects, monitor their status and track them to closure using JIRA
Creating the test users in mainframe as part of the test data exercise
Environment: Core Java, Cucumber, Gherkin, RESTful API, Selenium WebDriver, Eclipse IDE, APPIUM, GIT, Jenkins CI/CD, JIRA
Cognizant Technology Solutions
Client: Royal London Pension, Wilmslow, UK & Pune, India Aug 2020 - Mar 2021
Sr. Test Analyst
Roles & Responsibilities:
Working as a Test Automation architect and developer to design framework and develop scripts based on the user stories.
Implemented BDD approach to develop scripts.
Execute scripts in CICD pipeline during each dev and QA build.
Use REST-Assured, JUnit to develop and validate API response.
Use Selenium, TestNG and extent Report to develop scripts and validate UI flow.
Analyze any build failure issue and provide fix on priority.
Raise defects in JIRA for any valid app issue and work with developer until closing any defect.
Environment: Core Java, Cucumber, RESTful API, Selenium WebDriver, Eclipse IDE, GIT, Jenkins CI/CD, Azure DevOps
Cognizant Technology Solutions
Client: TSB Bank, Gloucester, UK & Pune, India Feb 2020 - July 2020
Sr. Test Analyst
Roles & Responsibilities:
POC on PROTEO application using RanoRex and TOSCA tool.
Certified with TOSCA AS1 and AS2 certifications.
Functional testing through Web, Mobile and Open Banking channel for Non Plastic Fraud.
Participate in daily scrum, sprint, grooming, planning, and retrospective meetings as part of the agile process.
Log defects, monitor their status and track them to closure using JIRA.
Execute regression & smoke test scripts before and after an application deployment respectively.
Conduct team meetings; provide demos & presentations to the client on the status of the project.
Environment: Functional Testing, Agile Methodologies, TOSCA, RanoRex, JIRA
Cognizant Technology Solutions
Client: Capital One, Plano, TX USA & Pune, India Jan 2014 - Jan 2020
Sr. Test Analyst
Roles & Responsibilities:
Design TestNG framework with Selenium WebDriver
Created cucumber feature files.
Worked on Soap UI, Postman as part of the Soap/Rest API calls testing.
Schedule jobs using Jenkins to run at regular intervals for spot and regression testing for all the environments.
Interact with Business Analyst for requirement analysis, test case reviews.
Follow agile scrum methodology as part of SDLC.
Test SOAP and Rest web services using SOAP UI and Postman.
Database testing by writing SQL queries in SQL Server Management Studio.
Develop data driven framework to test web services using Java.
Participate in daily scrum, sprint, grooming, planning, and retrospective meetings as part of the agile process.
Perform system testing, functional testing, integration testing, smoke testing and regression testing.
Log defects, monitor their status and track them to closure using JIRA.
Present sprint demo to product owner at the end of every sprint.
Execute regression & smoke test scripts before and after an application deployment respectively.
Conduct team meetings; provide demos & presentations to the client on the status of the project.
Coordinate with offshore team members on day-to-day basis on the tasks/issues.
Environment: Core Java, Cucumber, TestNG, Selenium WebDriver, Eclipse IDE, GIT, Jenkins CI/CD, Version One, Functional Testing, Apache JMeter, API testing using Postman
Cognizant Technology Solutions
Client: Wells Fargo, San Antonio, TX USA July 2013 - Dec 2013
Associate Projects
Roles & Responsibilities:
Implement & customize Cognizant’s CRAFT framework for HPA and Aspen application.
Create manual test cases from test scenarios & write automation scripts in UFT.
Plan test schedules in accordance with project scope and delivery expectations.
Responsible for task allocation to offshore team members and customer Interfacing, Delivery and SLA Management.
Set up HP ALM in client’s enterprise architecture and managed projects in ALM as Site and Project Admin.
Maintain functional test cases and document software defects using HP ALM, monitor the progress in a timely manner, escalate aging and priority defects.
Environment: UFT/QTP, CRAFT Hybrid Driven Framework & HP ALM
Cognizant Technology Solutions
Client: Financial Service Authority, Pune, India Jan 2013 - June 2013
Associate Projects
Roles & Responsibilities:
Implement & customize CRAFT-Lite framework as per client needs to handle batch/Unix jobs.
Test automation script design & execution.
Preparation of test plan and maintain test artefacts.
Responsible for ensuring timely delivery of different testing milestones.
Analyzing the requirements and reviewing the Test Cases developed by team members.
Conduct defect triage meetings with Developers, Test team members & management and Track Defects to closure.
Preparing Root Cause Analysis and suggesting corrective actions.
Responsible for preparation of Daily/Weekly status report.
Environment: UFT/QTP, CRAFT Keyword Driven Framework & HP ALM
Cognizant Technology Solutions
Client: Hanover Insurance, Worcester, MA USA Aug 2012 - Dec 2012
Associate Projects
Roles & Responsibilities:
Implement & customize CRAFT-Lite framework as per client needs.
Lead team in understanding the requirements; create test cases & automation scripts.
Task Allocation to team members and track the task progress. Mentor and guide team members in case of any technical issue.
Designed Reusable User defined functions for automation thus increasing productivity and reducing the scripting efforts.
Preparation of Test Summary Reports, Daily Status Reports & Bug Reports.
Environment: QTP, CRAFT Keyword Driven Framework & HP ALM
Cognizant Technology Solutions
Client: ALFA Insurance, Montgomery, AL USA July 2011 - July 2012
Associate Projects
Roles & Responsibilities:
Implemented HP BPT framework and customized as per client needs.
Preparation of Test Plan and Effort Estimation.
Preparation of Test data by creating custom SQL queries.
Test Scenario creation and manual test case design from FRS.
Create reusable automation scripts & functions.
Automation Script execution and debugging and analyzing the test results.
Defect tracking and reporting to the management.
Participated in daily status calls with Onsite and provided updates.
Environment: QTP, HP BPT Framework, HP ALM & SQL queries
Cognizant Technology Solutions
Client: Merck, Pune, India July 2009 - June 2011
Associate Projects
Roles & Responsibilities:
Implement & customize CRAFT-Lite framework as per client needs.
Lead team in understanding the requirements; create test cases & automation scripts for SAP MM & SRM modules.
Task Allocation to team members and track the task progress. Mentor and guide team members in case of any technical issue.
Designed Reusable User defined functions for automation thus increasing productivity and reducing the scripting efforts.
Running QTP scripts from Quality Center and logging & tracking defects through Quality Center to closure.
Preparation of Test Plan, Test Case and Effort Estimation.
Involved in Peer-review of Automation deliverables and regression test cases.
Worked as a client-side quality reviewer to code review the automation scripts created.
Actively participated in status meetings and technical discussions
Preparation of Test Summary Reports, Daily Status Reports & Bug Reports.
Preparation of Test scenarios and Test Cases based on functional specifications and design documents.
Managed test case development, execution and defect tracking using Quality Centre.
Involved in Regression Testing and System Testing.
Creation of Reusable function libraries.
Preparation of Automation Scripts on CRAFT framework.
Daily status reporting to Test Lead & Management.
Environment: QTP, CRAFT Hybrid Driven Framework, HP ALM, SAP module functional testing, & SQL queries
Cognizant Technology Solutions
Client: Credit Suisse, Pune, India July 2008 - June 2009
Programmer Analyst
Roles & Responsibilities:
Automation POC and demonstration.
Development of automated test cases and Creation of Reusable function libraries.
Preparation of Test scenarios and Test Cases based on functional specifications and design documents.
Managed test case development, execution and defect tracking using Quality Center.
Involved in Regression Testing and System Testing.
Review/peer review of automation script and analysis of test execution results.
Daily status reporting to Test Lead & Management.
Environment: QTP, Hybrid Driven Framework for Trading application & HP ALM
Cognizant Technology Solutions
Client: Washington, Pune, India Apr 2007 - June 2008
Programmer Analyst
Roles & Responsibilities:
Identifying test cases for automation.
Creation of reusable keywords.
Development, Execution and Maintenance of scripts.
Review and peer review of scripts.
KT to teammates.
Environment: QTP, Hybrid Driven Framework & HP ALM
Cognizant Technology Solutions Oct 2006 - Apr 2007
Trainee
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