Hunter Holland

Fayetteville, AR *****

479-***-****

ad15by@r.postjobfree.com

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

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Skills

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Experience

Lowell, AR

August 2022 - October 2023

Fayetteville, AR

July 2022 - August 2022

Remote

March 2022 - July 2022

Lowell, AR

August 2022 - October 2023

Hardware and Software Configuration Customer Support Backup Recovery Production Work

Safety Awareness Problem-Solving Ability

Call Center Operations Technical Issues Analysis

Loading and Unloading Data Accuracy

Wachter / Temporary Stage and Configuration Technician Set up hardware and software in optimal configurations to meet network performance requirements. Implemented change control, configuration status accounting and configuration audits. Kept CM work aligned with project's configuration management plan. Diagnosed and executed resolution for network and server issues. Monitored network hardware operations to evaluate proper configuration. Performed network security design and integration duties. Provided faculty and staff with security software and network configuration support.

Word Machinery / Maintenance Technician

Operated varied hand and power tools to complete repairs. Troubleshoot equipment breakdowns and perform preventive maintenance. Used problem-solving skills to alleviate issues efficiently with minimal supervision. Followed work orders and specifications for machine and equipment replacement, repair, or maintenance. Followed safety protocols to minimize workplace accidents. Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Tyson Foods / Temporary Technical Support Representative Assisted customers in identifying issues and explained solutions to restore service and functionality. Documented support interactions for future reference. Used ticketing systems to manage and process support actions and requests. Resolved a diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. Collaborated with supervisors to escalate and address customer inquiries or technical issues. Translated complex technical issues into digestible language for non-technical users.

Wachter / Temporary Stage and Configuration Technician Set up hardware and software in optimal configurations to meet network performance requirements. Implemented change control, configuration status accounting and configuration audits. Kept CM work aligned with project's configuration management plan. Diagnosed and executed resolution for network and server issues. Monitored network hardware operations to evaluate proper configuration. Experience

Rogers, AR

July 2020 - March 2021

Springdale, AR

May 2020 - July 2020

Springdale, AR

January 2020 - May 2020

Fayetteville, AR

October 2018 - December 2019

Rogers, AR

May 2017 - October 2018

Certifications

Shine Solar / Solar Panel Installer

Assembled, wired and connected solar panels to existing components and systems. Installed solar panels on multiple residential and commercial properties to meet customer requirements. Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations. Troubleshoot electrical issues related to solar panel installation and implementing swift resolutions. Developed efficient installation techniques to decrease labor time. Conducted site visits, assessing solar panel placement and accurately measuring installation areas. Viper Electric / Apprentice Electrician

Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge. Pulled wire through conduits and through holes in walls and floors. Organized materials and tools to maintain clean and neat work areas. Followed all safety procedures and guidelines to promote safety while working on electrical systems. Helped complete system installations, digging trenches, and breaking up concrete.

Spray Master Technology / Traveling Installations Technician Tested systems, noting issues and completing preventive maintenance. Diagnosed and repaired problems with electrical and mechanical systems. Worked with diverse types of weather and ground conditions. Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained. Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

U Break I Fix / General Manager

Developed and implemented strategies to increase sales and profitability. Managed budget implementations, employee reviews, training, schedules, and contract negotiations. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems. Installed and configured new devices and system components. Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications. Goodwill Industries / Material Handler

Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility. Used hand-held scanners and physical logs to accurately track item movements. Transported inventory items to appropriate locations. Kept storage areas organized, clean, and secure to fully protect company assets. Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.

-OSHA 10 Certification -High School Diploma

2020 Har-Ber High School

-Fork Lift Operations May, 2016 Springdale, AR

2018

Thank you!