Post Job Free

Resume

Sign in

Customer Service Assistant Manager

Location:
Shreveport, LA
Posted:
December 21, 2023

Contact this candidate

Resume:

Sean A. McIntyre

********** ad15b1@r.postjobfree.com

PROFESSIONAL EXPERIENCE

*/****- */****

GrandScale Service LLC Marietta, GA

Owner/ CEO

● Responsible for all day to day operations

● Maintain a client based schedule

● Ensure all lawn equipment is properly maintained

● Keep all invoices and receipts properly filed

● Always do a customer follow up

● Ensure the work truck is properly maintained

12/2015- 3/2021 PAP Enterprises Inc (Wendys) Marietta, GA Assistant Manager

● Responsible for Customer and Employee Safety at all times

● Ensuring all Daily Tasks in food safety log complete

● Ensure that all food served at proper temperatures and served according to food safety guidelines

● Maintain a proper food service time

● Make sure staff is following all dress code policies

● Responsible for proper cash management and security of safe

● Responsible for securing the store when closing and at all times throughout each shift

● Ensuring all employees have proper hold times on each food item

● Responsible for completing truck orders and EOD as well as BOD

● Responsible for proper cash management and delivery of each deposit from my shift to the bank

● Responsible for going to the bank and making sure we have enough change for the rest of the business day

6/2014 – 6/2015 Atlanta Luxury Motors Roswell, GA

Sales Specialist/ Sales Consultant/ Financial Advisor

● Maintaining a high level of customer service

● Advising individuals in the market for a vehicle their best options of a purchase while saving them money

● Maintain a high level of knowledge of inventory

● Always sale

● Maintaining a positive attitude

● Always advertise and network

10/2012 – 11/2013 Fed Ex Kennesaw, GA

Package Handler

● Responsible for unloading trucks in a speedy time

● Responsible for maintaining all safety requirements

● Responsible for keeping unloading area/dock clean at all times

*Received top unloader award 2x

7/2012-12/2012 Family Dollar Marietta, GA

Assistant Manager

● Managed sales clerks and assisted with all daily assignments

● Responsible for daily counts of inventory

● Responsible for opening and closing store

● Responsible for dropping off deposits at the bank

● Responsible for checking in all shipping deliveries and unloading/ organizing new inventory

● Maintaining a high level of customer service

● Advanced skills in customer service and resolving customer issues or complaints 10/2009 – 4/2012 QUIK TRIP Marietta, GA

Swing QA Technician, QA Technician, ER Clerk, Overnight Sales Associate

● Managed QA’s and assisted them with various duties as well as problem solving critical location issues

● Responsible for ordering and delivering parts to field QA’s

● Provided store coverage when scheduled QA’s were unable to make it to work

● Assisted in the completion of Preventive Maintenance

● Commuted from store to store to provide detailed maintenance and cleaning of all drink machines to insure they worked properly

● Participated in Sales planning

● Emergency relief clerk

● Completed DAW tasks

● Cashier

● Responsible for inventory control and stocking

● Maintained cleanliness of the store and the lot

● Customer service

1/2009 – 5/2009 TYGER DRYLAC Kennesaw, GA

Warehouse Operator/Manager

● Forklift operator

● Managed stock & warehouse inventory

● Experience with SAP, computer program that manages inventory control

● Handled all aspects of shipping

● Capable of lifting 50-75 pounds

8/2007 – 3/2008 EINSTEIN BROTHERS & BAGELS Atlanta, GA Shift Manager

● Established shift schedules

● Opened store for business and secured property at closing

● Managed inventory

● Responsible for computer set-up & day-to-day management 2/2006 – 10/2009 FUDDRUCKER’S Marietta, GA

Baker/Shift Worker

● Responsible for making all baked goods at the restaurant

● Cashier duties

● Cook

11/2006 – 2/2007 FOOTACTION Atlanta, GA

Salesman

● Responsible for all sales activities of store merchandise

● Handled display set-up and throughout the store

● Managed Inventory

10/2005 – 2/2006 PREMIER PHYSICAL MEDICINE & REHAB Marietta, GA Telemarketing Representative

● Scheduled appointments and consultations via phone

● Maintained high call volume to achieve daily office goals

● Communicated service benefits to customers

EDUCATION: WHEELER HIGH SCHOOL Marietta, GA

ACTIVITIES: Volunteer work with Salvation Army, Basketball, Swimming, Vocal Performance & Modeling HONORS:

● Member of Atlanta Boys Choir

● Member of Championship AAU Basketball Team



Contact this candidate