Catherine Wiebersch

Allen, TX *****

ad158i@r.postjobfree.com

+1-760-***-****

I am a US Air Force Intel veteran looking to find a career utilizing my many skills. I have 18 years of experience in the service/retail/customer service industry. Authorized to work in the US for any employer

Work Experience

Owner and Operator

Cat's K9s & More - Allen, TX

April 2018 to Present

My husband and I own our own business in the pet industry. We cater to all pets. We offer walks, drop ins, boarding, house sitting, day care, pet taxi, & home made treats. We handle our own marketing, networking, & social media.

Store Manager

Lush Cosmetics - Plano, TX

October 2018 to September 2021

• Managed daily operations, administrative duties, scheduling, and sales

• Interviewed, hired, trained, and supervised new employees

• Performed official money count every day

• Coordinated schedules and assigned employees' shifts

• Managed a staff of Up to 20 employees

• Conducted training sessions

• Ensured consistent store productivity and metrics that increased sales and profitability

• Demonstrated excellent people skills in both client and employee relationships

• Inventory

• Visual merchandising

• Product knowledge/sales

• Managed social media

Store Manager

Pet Supplies Plus

June 2017 to April 2018

• Hire & train staff

• Coaching & 30 day action plans

• Operations (reports, payroll, scheduling, budgeting, etc)

• Ordering & inventory control

• Customer service

• Build out (built & set up a new store)

• Metric driven

General Manager

Pooch Hotel

August 2016 to April 2017

Richardson

• Hired, trained, & promoted a new team

• Facility improvements

• All operations (reports, payroll, scheduling, budgeting, P&L reporting, expense reporting, etc)

• Security, safety, & care for all dogs

• Event planning & execution

• B2B partnerships

• Customer service & reengagement

Store Manager

Origins - Willow Bend, TX

September 2013 to August 2016

Highland Village, Highland Village TX; Northpark Mall, Dallas TX

• Northpark moved in the company from number 5 in volume to number 3

• Improved all audits with the lowest shrink

• Improved all stores in sales and or sales metrics

• Hired, trained, & promoted 9 people into management in 3 years

• Handle all operations of the store (scheduling, pay roll, reporting, supplies, inventory adjustments, etc)

• Performed top in sales & on the top 20 w/passing sales metrics General Manager

Teavana - Dallas, TX

March 2013 to September 2013

• Within 6 weeks of an 18 week program I was offered a 1.5 million dollar store, the 2nd largest in our area

• Hired, trained, and promoted the staff to include management

• My store trended up & I made my personal goals.

• Handled all operations (scheduling, pay roll, reporting, supplies, inventory adjustments etc) Manager/Area Manager/Auditor

Journeys - Grapevine, TX

June 2011 to March 2013

Firewheel, Garland TX; Golden Triangle, Denton TX; Hulen Mall, Fort Worth TX

• As an auditor I was responsible for conducting inventory for our district & any internal/external shrink issues.

• As an area manager I ran my own store & had other stores under me. I was the middle person between the managers & the district manager. I was in charge of hiring/terminating, meetings/training, store visits, merchandise allocating, etc.

• Cleaned, organized & kept all stores grand open ready. My store was always the standard for corporate visits.

• Revamped 3 stores that failed audits to audit excellence

• Hired & trained staff to include 3 store managers

• Increased sales and or sales metrics in all stores. Education

Bachelors in Criminal Justice

Columbia College

Associates in Arts in Business Management

Tarrant County College Arlington

Skills

• Retail Management

• Key Holder

• Pet Care

• Profit & Loss

• Store Management Experience

• Social Media Management

• Management

• Event Planning

• Assistant Manager Experience

• Budgeting

Military Service

Branch: United States Air Force

Service Country: United States

Rank: E3

October 2001 to November 2003

Information operation security analyst

Commendations:

Air force achievement medal

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