PROFILE SUMMARY

I am a well-driven and proactive sales professional who has gained a

multifaceted experience of 12+ years in the Sales, Hospitality, MICE & Live Entertainment industry. Proven ability to proactively sell, convert and produce groups and MICE of a different kind. A multilingual person who can efficiently communicate in French and English. KEY SKILLS

• Excellent Customer Management

• Proactive Sales & Negotiation Skills

• Active Listening Skills

WORK EXPERIENCE

Sales Manager – Groups & MICE Sep 2022 – Present

La Perle by Dragone, Al Habtoor Group, Dubai, UAE

• Proactively sourcing leads for exclusive events & buyouts at La Perle

• Curating custom built events in the unique 1288 seats capacity theatre

• Assisting FAM trips, site visit and actively convert events and group inquiries

• Actively looking for opportunities to sell the live entertainment show through B2B partners, DMC’s and EMC’s.

• Visiting Travel partners every day to maintain consistent business relationship with partners

• Attending worldwide exhibitions and travel trade forums to seek new business partners (SATTE 2023 – India, DET Roadshow 2023 – China, Dubai Business Events Sales Mission 2022 – Israel)

• Promoting La Perle show into various platforms including OTA’s, B2B partners website and social medial platforms

• Attending MICE roadshows organized by Dubai Tourism and giving presentations about La Perle by Dragone

Achievements:

• Achieved the group business budget of 3M/year

• Orchestrated negotiation and due diligence of an exclusive event of a banking company and brought the business to La Perle with a value of 500K

• Directed several events & graduation ceremonies up to 1200 pax and met the events budget of 2M per year.

• Grew event sales business by 50% YOY by integrating 12 mins. La Perle show into events

Catering Sales – Assistant Manager Jan 2022 – Aug 2022 Jumeirah Creekside Hotel, Jumeirah Group, Dubai, UAE Responsibilities:

• Assist in the development and solicitation of Banquet and event package plans aimed at conference business and encourage repeat business

• Actively manage business bookings, record denials, make network referrals

• Encouraging repeat business through excellent customer service and inquiry handling

• Assist in the preparation and monitoring of sales, department and budgetary reports as and when required

• Negotiate space, dates and rates to obtain booking goals while focusing on shoulder and off-season business

ARUN KUMAR

SALES MANAGER –

GROUPS & MICE

Mobile: +971-**-***-****

Email: ad157i@r.postjobfree.com

AREAS OF EXPERTISE

Proactive Sales Expert

Account Management

Events Management

Skilled Negotiator

EDUCATION

MBA Tourism, 2021 - 2023

Alagappa University,

Tamil Nadu, India

Bachelor’s Degree in Hospitality

Administration, 2006 – 2009

Tamil Nadu Open University,

India,

Diploma in Hotel Management

& Catering Technology,

2006 - 2009

Pondicherry IHM, India

LANGUAGE

French – B2 Level

English – IELTS Level 90%

Hindi - Conversational

Tamil – Native Speaker

PERSONAL INFORMATION

Date of Birth: April 9th, 1989

Marital Status: Married

Driving License: UAE LMW

Nationality: Indian

UAE Resident

Events & Catering Sales Executive Mar 2017 – Dec 2021 Jumeirah Creekside Hotel, Jumeirah Group, Dubai, UAE Achievements:

• Single-handedly managed Dubai Duty-Free Tennis Championship for 4 consecutive years with a business worth of Aed 3 million /year for events along with 2800 room nights

• Managed Australian Open Qualifiers Group with a business worth of Aed 2.5 million /year for events along with 1800 room nights

• Led the project of Dubai CrossFit Championship project for 4 years with a business worth of Aed 250k with 500 room nights / year

• Handled the Kazakhstan Tennis Federation Dubai Camp for 2 years with a business worth Aed 500k / year with 700 room nights

• Organized the Dubai Duty-Free Staff Party for 2800 pax over 2 days with a business worth of Aed 1 million

• Assisting HOD in achieving departmental goals, such as KPI’s, Performance appraisals, assisting in quarterly and yearly forecasting and budgeting

Assistant Manager – Banquet Operations Sep 2016 – Feb 2017 Conference & Incentives, Madinat Jumeirah, Dubai, UAE Achievements:

• Managed one section of the floor operations of World Government Summit, World Economic Forum for 3 consecutive years with a business worth of Aed 2.5 million /year for events

• Led the championship chalet F&B operations of DP World Golf and Abu Dhabi HSBC Golf Championship for 2 years which catered to 400 pax per meal period worth of Aed 200k / day

• Spearheaded the entire operations of Christmas Festive Market for 3 years in Souk Madinat Jumeirah which had 75k visitors with Aed 4 million over 10 days

• Worked with sponsors chalet in Meydan Race Course for Dubai World Cup for 3 years with a business worth of Aed 250k / year

• Partly managed the operations of lifestyle events, such as Fashion Show, Art Dubai and Dubai Film Festival for 2 years

Team Leader – Bar & Banquet Operations Apr 2014 – Aug 2016 Conference & Incentives, Madinat Jumeirah, Dubai, UAE Senior Waiter - Restaurant & Banquet Operations Jul 2011 – Mar 2014 Al Maha Desert Resort & Spa, A Luxury Collection, Dubai, UAE Bar Tender – Bar Operations Oct 2009 – Nov 2010

The Promenade, Sarovar Group of Hotels, Pondicherry, India AWARDS & HONOURS

Jumeirah Creekside Hotel, Dubai, UAE

• Colleague of the Year - 2018

• 2x Colleague of the Month Awards - Mar 2021 & Jul 2018 Madinat Jumeirah, Conference & Incentives, Dubai, UAE

• Outstanding Colleague Award - Dec 2014 & Jan 2015

• Rising Super Star Award - Nominee - Apr & May 2014 Al Maha, A Luxury Collection Desert Resort & Spa, Dubai, UAE

• Trainer of the Year – 2012

• Ambassador of the Month - Aug 2012

PROFESSIONAL CREDENTIALS & TRAININGS ATTENDED

• Dubai Way Champion

• Sustainable Tourism

• Innovation Champion

• Proficient with MS Office, Sales force - Delphi, Opera, Oracle, Adaco, and various POS Systems

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