Bridgette Cunningham

Lowell, AR *****

479-***-**** ad1579@r.postjobfree.com

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Optimum Alliance - Bentonville, AR

June 2023 to Present

DATA-ENTRY load's paperwork

ANSWER telephone

MAINTAIN filing cabinet electronically

POST bills from loads into Quickbook

PAY bills in Quickbook

Temp to Hire - Accounting Clerk/Staffmark

Benton County Foods - Siloam Springs, AR

May 2023 to June 2023

DATA-ENTRY of loads into several programs

ANSWERED telephone MAINTAINED filing manually and electronically

ROI Clerk

Vital Record Control - Memphis, TN December 2022 to February 2023

PRIORITIZED what requests need fulfilled at 1st of each day.

RESPONSIBLE of knowledge towards HIPPA rules for each type of requests.

MULTITASKING in retrieving phone calls, handling patients needs, clinic requests, and site needs.

Release of Information Specialist

CIOX Health - Alpharetta, GA

May 2020 to November 2022

PRIORITIZED what requests need fulfilled at 1st of each day.

RESPONSIBLE of knowledge towards HIPPA rules for each type of requests.

MULTITASKING in retrieving phone calls, handling patients needs, clinic requests, and site needs.

Registar

CHS / NW Physicians LLC - Fayetteville, AR

July 2020 to November 2021

CHECKING IN/OUT patients daily and handling payments received(in person or by phone).

MULTITASKING in answering phone calls, taking care of patients, maintaining duties that are asked of me(employees, employers, and doctors), and taking payments along with balancing my drawer on daily basis.

Pharmacy Technician

Sam's Club - Springdale, AR

March 2017 to August 2017

DATA-ENTRY and filled prescriptions that were e-scribed, faxed, called into pharmacy.

ASSISTED with customers with forms for shots and testing that was needed.

FILED and maintained the prescriptions on daily basis.

MAINTAINED current inventory, rotated close dated inventory, and out of date inventory.

Administrative Assistant

Walmart Home Office - Bentonville, AR

January 2016 to March 2017

SCHEDULED daily, weekly, monthly meetings(off-site and on-site), lunches, and assigned projects.

PLANNED itineraries/travel for all team members including myself.

ORGANIZED expense reports and travel expenses on spreadsheets.

MAINTAINED all files of invoices, reports, and each team members expenses.

Temporary Call Ctr. Specialist II (90day assignment)

Walmart Global Shared Services - Bentonville, AR October 2015 to December 2015

ANSWERED phone calls from vendors and associates and customers.

DATA-ENTRY of remedy tickets for vendors and associates of concerns to be addressed.

Temporary Fraud Protection Specialist (90day assignment)

Walmart.com - Bentonville, AR

July 2015 to October 2015

REVIEWED on-line orders for fraudulent activities.

Pharmacy Technician

Harps Food Stores - Fayetteville, AR September 2002 to May 2015

TRAINED part-time employees.

DATA-ENTRY and filled prescriptions that were e-scribed, faxed, called into pharmacy.

ASSISTED with customers with forms for shots and testing that was needed.

FILED and maintained the prescriptions on daily basis.

MAINTAINED current inventory, rotated close dated inventory, and out of date inventory. BALANCED all customers charge accounts between credits, payments, and charges.

Front Desk Clerk

Midtown Holiday Inn - Grand Island, NE

January 2002 to August 2002

CHECKED IN/OUT guests and made reservations ad needed thru phone calls, on-line, and in person. MULTITASKING between answering phone calls, handling guests needs, department employees, and vendors.

BALANCED my drawer daily.

Health Information Specialist

St. Francis Medical Center - Grand Island, NE

October 1999 to November 2001

ASSISTED coworkers with the organization of file room duties.

ORGANIZED chart pulls for Medicare audits.

LOCATED patient's files for departments, doctors, and coworkers.

ANSWERED phone calls between patients, departments, and doctors.

Receptionist/Assistant

MAYHEW SIGNS INC. - Grand Island, NE

August 1997 to May 1999

DATA-ENTRY of accounts payable, weekly and monthly Profit and Loss statements, and completed jobs.

PROCESSED estimated jobs.

MULTITASKING between answering calls, filing and sorting paperwork, and extra duties asked by employers, employees, and customers).

Education

Some college in Medical office

Central Community College - Grand Island, NE

August 1997 to May 1998

High school diploma

Grand Island Senior High School - Grand Island, NE August 1987 to May 1990

Skills

• HIPAA

• Medical Terminology

• EMR Systems

• Typing

• Medical Office Experience

• Medical Records

• Hospital Experience

• Microsoft Outlook

• Pharmacy technician experience

• Insurance verification

• Epic

• Patient care

• Medical billing

• Anatomy knowledge

Languages

• English - Fluent

Assessments

Customer focus & orientation — Proficient March 2023

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

February 2023

Identifying and resolving common customer issues Full results: Proficient

Protecting patient privacy — Proficient

February 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Medical billing — Completed

April 2023

Understanding the procedures and forms used for medical billing

Full results: Completed

Medical receptionist skills — Proficient

February 2023

Managing physician schedules and maintaining accurate patient records

Full results: Proficient

Office manager — Proficient

February 2023

Scheduling and budgeting Full results: Proficient

Attention to detail — Proficient

March 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Verbal communication — Proficient March 2023

Speaking clearly, correctly, and concisely Full results: Proficient

Call center customer service — Completed February 2023

Demonstrating customer service skills in a call center setting

Full results: Completed

Technical support: Customer situations — Completed

February 2023

Responding to technical support situations with sensitivity

Full results: Completed

Work style: Professionalism — Proficient

February 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Typing — Proficient

February 2023

Transcribing text

Full results: Proficient

Front desk agent (hotel) — Proficient

February 2023

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Workplace safety — Completed

March 2023

Using safe practices at work

Full results: Completed

Administrative assistant/receptionist — Completed January 2023

Using basic scheduling and organizational skills in an office setting

Full results: Completed

Basic computer skills — Proficient

February 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Sales skills — Completed

April 2023

Influencing and negotiating with customers

Full results: Completed

Data entry: Attention to detail — Proficient

April 2023

Maintaining data integrity by detecting errors Full results: Proficient

Written communication — Proficient

April 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Scheduling — Proficient

April 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Outside sales — Completed

April 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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