Soraya Marin

** ******** ******

Valley Stream, NY 11581

516-***-****

ad156x@r.postjobfree.com

SUMMARY: Highly competent individual, seeking a position to utilize my business experience as a mortgage processor. Self-motivated professional with the ability to work effectively under pressure independently or team basis

EXPERIENCE:

12/05 – 11/03 Priority Concepts Inc., Melville, NY

Employee Retention Credit Processor

Collaborate closely with clients to gather, review, organize and upload IRS required documents into the portal.

Maintain consistent follow-up with clients via phone, email and text to ensure all tasks completed in a timely manner.

Build cultivate and strengthen relationships by providing exceptional customer service throughout the process

Operating System Salesforce

06/18- 06/22 Sprout Mortgage, Remote

Account Manager- Non QM Loans- Wholesale and Correspondent

Proactively monitor pipeline including but not limited to status of conditions, suspended loans, aged loans and file movement to ensure closing deadlines are met

Review all documentation provided by brokers to meet underwriting guidelines and loan product requirements

Work closely with underwriters to understand conditions and explain to brokers

Provide exceptional customer service throughout the process

Operating System Encompass

03/15- 06/18 Planet Home Lending, LLC, Melville, NY

Processor- Retail

Verifying conditions of approval which includes analyzing income / assets documentation

Lightly review title and at times request documentation from borrower to help clear

Process subordinations

Analyze and review files for completeness and accuracy

Coordinate closing activities

Maintain high level of customer service by being proactive in communicating with customers

Process VA, FHA, USDA refinances, Conforming and Non Confirming and purchase loans

Jr. underwriter

Operating System Encompass

07/12-12/14 Bank of America, Jericho, New York

Processor / Jr. Underwriter

Managed pipeline of loans. Initial review of income, credit report, and assets of conventional, MHA, FHA refinances to ensure meeting company guidelines and all compliance and regulatory requirements according to federal and state laws and regulations

Reviewed customer’s information and ensured accurate data entry before submitting to underwriter the completed package

Maintained high level of customer service through effective verbal and written communication with all entities with regards to any file-related activities

Ordered and followed up on all outstanding documentation

Processed loan through automated underwriting system DU/LP and ensured all systems matched

SASE Level 1-2 Signing authority to Clear conditions and decision loan for closing

Upon final review prepared loan package for closing

09/06 -07/12 AHRC, New York

Lead Activities Coach

Reviewed/completed goals for the consumers, wrote monthly progress reports on behavior and achievement

Set the day up for 18 individuals and 5 staff

Assisted in meeting each individual’s goals set by their service coordinator

04/05-11/05 JPMORGAN CHASE, New York

02/99-10/00 Loan Officer Assistant

Handled high volume. Initial greeting of customers, took loan applications and reviewed loan programs

Structured loan and selected the best suitable program while maintaining great customer service

Ordered and reviewed all documentation required

Liaison between loan officer, customers and attorneys

11/02-11/04 JPMORGAN CHASE, New York

HMDA Analyst

Handled special projects aimed at identifying weaknesses on procedures and systems handling

Monitored and made recommendations for changes to loan processing systems (PACS)

Reviewed and maintained pipeline reports monitoring quality, validity and HMDA regulation adherence

Ensured files were within State/Federal compliance, securing the loan market value for resale in the secondary market

Assisted in HMDA training efforts to operations staff

10/00-11/02 JPMORGAN CHASE, New York

Loan Processor

Processed conventional, FHA loans, managed 250+loans

Reviewed mortgage applications to ensure accuracy of Chase guidelines

Ordered and reviewed all loan documentation in timely fashion

Daily interaction with attorneys, loan officers and clients

Prepared and cleared files for closing upon final approval

SKILLS: Bilingual Spanish, PC Applications: MS Excel, MS Word, MS PowerPoint, MS Access, Lotus Notes, Outlook, Salesforce, Encompass, Loansoft, PACS, Zippy, Credit Bureaus, EDGE, Statusmart,

EDUCATION: ST. JOHN’S UNIVERSITY, New York

Bachelor of Science in Marketing May

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