Customer Service Representative
Resume:
JONEL HONORE
**************@*****.***
DOB: 04/05/1983
*** ** ***** **, ***** Miami Beach, FL 33162, USA
Summary
Personable and dedicated customer service representative with extensive experience in sales. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Experience
Nike Customer Servicie Representative and Coach Care
07/2022 - 03/2023
Received and managed several phone calls to answer clients’ questions Set up and explained new membership contacts Provided timely and effective replacement of damaged or missing products.
Arise virtual solutions LLC - customer representative
07/2020 - 05/2022
As a Roadside assistance, our top priority was making sure every single customer would make it home safe, we would never leave any one on the road, we used to assist with Tow service, jumping, fuel, changing tires.
CUSTOMER SERVICE REPRESENTATIVE, GREAT VIRTUALWORKS
04/2013 - 04/2015
Received and managed several phone calls per to answer client’s questions. Set up and explained new membership contacts. Provided timely and effective replacement of missing products or damaged.
Languages
English/Creole/French
Education
Information technology Florida Tech
01/2012
Rory Ricord
Marketing Course
01/2017
MAST High School
01/2010
SKILLS
Strong work ethic
Fast learner
Creative and workaholic
Positive Attitude
Good Communication
Flexibility/Adaptability
Computer skills
Time management abilities
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