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Customer Service Maintenance Supervisor

Location:
Panama City, FL
Posted:
December 22, 2023

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Resume:

William E. Moore, Jr.

**** ****** ***** ***, ****** City Beach, Fl 32407 C:504-***-****

ad1547@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 18+ years of management and supervisory experience. Prior business owner efficiently handling all aspects of proprietorship, with outstanding customer service abilities. Extensive knowledge and experience in the casino industry completing assignments under demanding circumstances with time constraints. Seeking to bring my proven record into a management and team leadership position within your company.

SKILLS:

• Strong interpersonal communication skills

• Management and leadership skills

• Learning new concepts quickly and under pressure

• Innovative & Logical Thinker

• Resource Management

• Adept at conflict resolution

• Culturally sensitive

WORK EXPERIENCE:

August 2023 – January 2024

AcroBlue/Trane --Assembly Operator- Contractor

• Proficiently assembled components and performed quality checks adhering to strict production standards.

• Contributed to the efficiency manufacturing of high-quality products of Trane air conditioners. August 2022 – April 2023

Ripley’s --Supervisor, Retail Entertainment

• Supervised retail department of 6 employees.

• Managed daily operations including processing deposits, coordinating inventory.

• Established employee schedules to ensure efficient and organized workflow. January 2019 – April 2021

Woodlawn Church, Maintenance Department

• Dedicated to enhancing and upkeep of church facilities.

• Executed routine repairs, managing cleanliness of Church property.

• Coordinated with Bay County in the supervision of Community Service participants, overseeing their tasks, and ensuring compliance with program requirements.

• Provided a positive and productive work environment to support growth and development of individuals involved in community service initiatives. February 2018 - December 2018

Frank Brown Park - Maintenance Supervisor, Ballfields (Contractor)

• Managed the daily maintenance to ensure optimal playing conditions.

• Ensured the overall quality of the sports facilities. January 2017 – September 2018

Harbor Freight, Supervisor

• Supervisor of front end employees, stocking, inventory

• Assisted General Manager

March 2000-May 2015

Harrah’s New Orleans Casino --Table Tech Maintenance Supervisor

• Manager of the maintenance of all table game equipment including upholstery, limits signs, reader boards, etc.

• Oversaw all tournaments: set up/breakdown of all table equipment and supplies, established timelines with facilities, AV, IT, Compliance, Surveillance, State Police and vendors.

• Managed schedules of 50+ employees.

• Supervised and coordinated all marketing, promotions, masquerade and theater teams.

• Maintained inventory logs for all table training equipment, tables, etc.

• Directly communicated with table game vendors for ordering, compliance and inventory.

• Supervised EVS of daily cleaning assignments and responsible for supply inventory.

• Responsible for meetings with Surveillance, State Police and Compliant to ensure all gaming regulations are compliant.

• Reviewed quotes and ordered all gaming equipment.

• Responsible for all timelines for shipping/receiving of gaming equipment with other Caesar Entertainment properties and trucking companies.

EDUCATION:

Delgado Community College

Criminal Justice

Grace King High School 1985

REFERENCES UPON REQUEST



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