ALONDRA BATISTA

201-***-**** ad1522@r.postjobfree.com

EDUCATION

Montclair State University, New Jersey

Bachelor of Music Therapy Expected Graduation – May 2024

● Spring 2023 - Outstanding Undergraduate Music Therapy Student

● Spring 2023 - David Ott Scholarship Recipient

CERTIFICATIONS

Registered Music Therapist (RMT) Expected – May 2024 State of New Jersey

WORK EXPERIENCE

Esmeraldas Hair Styling, Bogota, New Jersey January 2023 - Present Cosmetologist/Assistant Manager

● Build relationships with clients by providing appropriate recommendations for hair and beauty services based on individual needs and long-term goals.

● Perform hair treatments, makeup, and haircutting services for over 100+ clients and achieved positive customer service scores of 96%.

● Assist manager in de-escalating situations and managing the overall success of the business with 95 percent satisfaction.

MK Valencia Restaurant and Lounge, Ridgefield Park, New Jersey August 2018 - January 2023 Server/Bartender/Party and Seasonal Manager

● Provide excellent customer service, while serving food and alcoholic beverages, including wine, craft beer, and custom cocktails to 100-200+ patrons/night.

● Memorized over 40 menu items and rotated special orders to give customized recommendations to guests.

● De-escalate situations resulting in 100 percent customer satisfaction. Barnes and Noble July 2019 – April 2020

Bookseller

● Providing a friendly and welcoming environment, while enthusiastically sharing my knowledge whether face-to-face or over the phone, helping a customer choose a new book or a special gift.

● Participated actively in department meetings, providing vital feedback to improve the development of various new programs.

VOLUNTEER

New Jersey Baton Twirling Association Judge — New Jersey August 2020 - Present Bogota Senior Citizens Club — Bogota, New Jersey June 2014 – August 2020 The ARC Walk — Bogota, New Jersey June 2014 – August 2020 SKILLS

● Proficient in Microsoft Office (Outlook, PowerPoint, and Word)

● Proficient in Adobe (Audition, InDesign, Premiere Pro)

● Bilingual: English, Spanish

● Prod Reaper 6, Sibelius, Garage Band, Sound Trap, Adobe Premier

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