Tina Gradilone
Cocoa Beach, FL *****
ad151h@r.postjobfree.com
Experienced sales and marketing professional with a successful track record of learning and selling
products and services across multiple industries. Developed innovative strategies and formed strong
and sustainable relationships. Proven ability to assess client needs, establish rapport, build trust, and
close deals.
Authorized to work in the US for any employer
Work Experience
Sales and Marketing Manager
Express Services - Merritt Island, FL
July 2015 to December 2016
● Lead Team Member that developed an internet-based sales platform
● Achieved over $100,000 in total revenue in the first 12 months of business
Catering Sales and Director
Country Inn and Suites - Cape Canaveral, FL
July 2011 to September 2014
● Developed RFP’s, contracts and invoices
● Bid and set-up for meetings and weddings
● Managed a team to execute on event food preparation, wait staff, event activities
● Implemented post-sale customer care
● Created weekly, monthly, and annual management reports
Office Manager
Digitec Office Solutions - Merritt Island, FL
July 2009 to May 2011
● Dispatched incoming calls to technicians
● Accounts receivable utilizing Quickbooks
● Managed existing clients in Excel
● Order supplies as needed
● Negotiated prices with vendors
Sales Manager
Comfort Inn and Suites - Cocoa Beach, FL
March 2006 to March 2008
• Managed Corporate Accounts.
• Drove new net sales through telemarketing and on site customer visits.
• Organized, and attended trade shows
• Created Marketing Blitzes driving new leads and sales.
• Maximized bookings for meeting space.
• Coordinated catering, banquet room and requisitions to staff.
Sales Associate
Kennedy Space Center - Titusville, FL
April 2005 to March 2006
● Telemarketed key accounts in Central Florida.
● Created and Conducted Marketing presentations to new accounts.
● Promoted keys events by at trade shows and expositions.
● Maximized front entrance ticket sales.
Sales Representative
Town Realty/Ron Jon Cape Caribe
January 2004 to March 2005
● Top Producer Award 6 consecutive months.
● Sold Timeshare Packages through inbound/outbound in telemarketing call center.
Office Manager
Flamingo Travel - Merritt Island, FL
February 1999 to December 2003
● Managed and trained and staff of six representatives
● Reserved airline tickets, hotel rooms, car rentals, and event tickets.
● Rapidly mastered spectrum of reserve ration and booking systems including SABRE.
● Doubled revenue in under one year.
Education
College Preparatory
Program
1987 to 1989
Westerly High School - Westerly, RI
1981 to 1985
Skills
• Marketing management
• Financial services
• Telemarketing
• Sales management
• B2B
• Business development
• Restaurant experience
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Salesforce
• Banking
• CRM software
• Banquet experience
• Hotel experience
• Hotel management
• Hospitality
• Cooking
• Account Management
• Event Planning
• Management
• Negotiation
• Recruiting
• Payroll
• Catering
• Knife skills
• Communication skills
• Budgeting
• Office Management
• Upselling
• Customer service
• Office experience
• Restaurant Management
• Merchandising
• Research
• Events Management
• Profit & Loss
• Pricing
• Outside Sales
• Personal Assistant Experience
• Bilingual
• Computer skills
• Baking
• English
• Time management
Languages
• Spanish - Intermediate
Certifications and Licenses
First Investors, Scarsdale, NYSE Series 6 and 63
Food Handler Certification
Assessments
Cooking skills: Basic food preparation — Proficient
July 2021
Preparing food, using cooking equipment, and converting ingredient measurements
Full results: Proficient
Sales skills — Proficient
August 2021
Influencing and negotiating with customers
Full results: Proficient
Customer service fit — Proficient
July 2021
Measures the traits that are important for success for customer service roles
Full results: Proficient
Administrative assistant/receptionist — Proficient
September 2021
Using basic scheduling and organizational skills in an office setting
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Front desk agent (hotel) — Familiar
August 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Familiar
Food service fit: Back of house — Proficient
March 2021
Measures the traits that are important for successful back of house food service roles
Full results: Proficient
Office manager — Proficient
February 2021
Scheduling and budgeting
Full results: Proficient
Administrative support professional fit — Highly Proficient
July 2021
Measures the traits that are important for successful administrative support professionals
Full results: Highly Proficient
Food safety — Completed
March 2021
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness
Full results: Completed
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity
Full results: Proficient
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work
Full results: Proficient
Project timeline management — Completed
July 2021
Prioritizing and allocating time to effectively achieve project deliverables
Full results: Completed
General manager (hospitality) — Highly Proficient
October 2021
Solving group scheduling problems and reading and interpreting P&L statements
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Restaurant Management