JOHN GAUTHREAUX

RELEVANT EXPERIENCE

NATIONAL GENERAL ADJUSTER, Crawford and Company, GTS

**/**** ** *******

Responsible for large commercial property losses, builder’s risk losses, business interruption, inland marine claims and specialty losses

Maintain and develop relations with carriers, brokers, agents and insureds

Adhere to litigation management guidelines, managing legal expenses

Obtain and document information on the circumstances of the claim and obtain supporting evidence of losses and coverages

CLAIMS SPECIALIST, QBE Insurance Plano, TX 08/2007 to 5/2021

Handled homeowner and commercial property losses for force placed mortgage carriers including fire, wind/hail, and water claims

Performed thorough investigations to confirm and interpret coverage issues, then drafted the appropriate reservation of rights as needed

Assessed if an on-site inspection was warranted

Updated the claim database system with proper and adequate coding and documentation

CLAIMS MANAGER, Crescent City Claims

Metairie, LA 10/2005 to 02/2007

Managed various losses including large residential and commercial losses, business interruption, business personal property, additional living expenses, wind/hail, fire water, and all other perils

Processed all areas of property claim adjustment activities with the highest degree of competency and independence

Gathered information via on-site inspections and researches to determine replacement costs for both structure and contents

PROPERTY GENERAL ADJUSTER, Lafayette Insurance Company

Metairie, LA 04/2002 – 08/2005

Processed large residential and commercial losses, business interruption, business personal property, additional living expenses, content-perils wind/hail, fire, water, and all other perils

Investigated property losses to determine the extent of damages and scope of repairs

CONTACT

504-***-****

ad14z7@r.postjobfree.com

Allen, TX 75002

PROFILE

Dynamic and motivated professional with many years of valuable experience in the insurance industry. Areas of expertise include marine claims, and various types of losses. A resourceful team player seeking to contribute talents and knowledge to a successful organization.

SKILLS

Extensive knowledge of claims handling procedures, philosophy, legal concepts, and terminology

Litigation Management

Negotiation and Settlement Techniques

Analytical and Technical

Interpersonal communication

Team Player

Strong customer service, telephone and computer skills

EDUCATION

B.S. Business Administration from University of New Orleans

Commercial Property from Vale Tech

Associates in Claims (AIC) from The Institutes

SOFTWARE

Xactimate

Marshall & Swift

Microsoft Office Suite

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