Anitha Kothur

ad14yu@r.postjobfree.com 925-***-**** San Ramon, CA

Professional Experience:

Invoice assistance and Data entry October 2023

( Contractor for RKI Instruments, Inc)

Administration Assistant October 2023

Process customer orders from order entry invoicing with Accuracy. Handling Inbound and out bonding telephone Calls and emails . From customer for product information, pricing availability, status on order proof of delivering.

Data Entry Specialist February 2023 March

(Contractor Uncle credit union )

• Creating Fraud Dispute cases successfully for Credit and Debit card transactions using Software system by entering the customer data.

Data Entry Specialist, Access February 2021 -2023 Feb

• Enter the File pallet Indexing data into a pre-defined template in Excel.

• Use Total Recall (TR) Record Management Software to record the Document inventory details.

• Attend to Client Support calls on enquires regarding the File Pallet Delivery and Processing status.

• Complete all assigned data entry requests/tasks within required timeframes while maintaining a high level of quality.

• Assure that all assigned documents are reviewed and that protocols are adhered to during data entry.

Sales Associate, Sunglass Hut 2019 –2022 May welcome customers, explain current deals and models

• Answer customers’ questions and help them in picking up the right sunglasses

• Help customers with ordering on the website when the models are not available in store

• Process the transaction to the customer’s best satisfaction

• Maintain knowledge of the product and keep up to date on trends for new merchandise

• Consistently deliver sales plans and company objectives to maximize sales potential

• Control inventory activities and execute operational policies/procedures

Customer Service Representative, Bay Area FasTrak December 2019 – March 2020

• Take FasTrak customer inquiry calls and answer their questions

• Assist customers in understanding the violations and DMV registration hold and provide the guidance on clearing them

• Educate customers on the advantages of opening the FasTrak Account and helping them to set up FasTrak Accounts

• Process the FasTrak payments over the phone for clearing the outstanding balance or replenishing the prepaid accounts with balance

• Apply all dispute resolution steps in answering the calls relates to disputes and find the appropriate solution.

Payroll QA Clerk, ADP August 2019 – October 2019

• Verify the Payroll run batches processed by Data Processing department and approve the batches to go out to the clients

• Identify Payroll run batch errors and take corrective actions to run the batches successfully

• Process the special requests from clients for changing the Payroll run dates and mailing addresses

Retail Associate, JCPenney November 2018 – July 2019

• Scan, bag and load purchases; process cash, check, credit card, coupon and voucher transactions

• Process Return of the goods and payments back in appropriate method such as cash and credit card

• Place online orders for the customers who can’t find the goods in store

• Apply JC Penney Credit Cards for Interested customers

• Process the Credit Card Bill payments for the customer who wants to pay their Credit cards bills at the counter

• Take Satisfaction Surveys from the customers

Noon Duty Supervisor, Montevideo Elementary School October 2009 – May 2019

• Monitor students during the lunch recess

• Provide necessary help for the students in need

• Conflict resolution among the students

• Assist Office Staff in their daily work

Shift Supervisor, Sai Deva Garments June 1994 – October 1998

• Assign work to the tailors who work on stitching the garments

• Manage the workload of the tailors to meet the targets

• Monitor the inventory and place the order for raw materials for garments

Education:

Associate’s Degree, History/Economics/Civics 1994 – 1996

Sri Venkateshwara University, Andhra Pradesh, India

High School Diploma 1994

State Board of Intermediate Education, Andhra Pradesh, India

Attended a training course on Microsoft Office tools 2000

Diablo Valley College, Pleasant Hill, California.

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