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Customer Service Warehouse Manager

Location:
Newark, NJ
Salary:
20 dollars
Posted:
December 21, 2023

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Resume:

Warren Barrera

ad14x6@r.postjobfree.com

973-***-****

*** ******* ****** *** # *

Detail-oriented warehouse and inventory expert with 15+ years in operations.

Experience

Whole Foods Supermarket / Prepared Foods Team Leader (Culinary & Deli Department Manager) September 2022 - Present

Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.

Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale.

Makes hiring and separation decisions.

Accountable for monitoring and achieving sales, purchasing, and labor targets.

Maintains proper product assortment, merchandising, and inventory control.

Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.

Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.

Sets and achieves the highest standards of retail execution.

Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.

Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.

Provides timely, thorough, and thoughtful performance evaluations.

Consistently communicates and models WFM vision and goals.

Hello Fresh / Warehouse manager February 2020 – September 2022

Lead logistics activities for Hello Fresh warehouse locations for a dynamic and forward-thinking manufacturer of fire suppression and communication systems.

Redesign the layout in the finished goods shipping warehouse to optimize flow of products

Set up a shipping schedule and procedures for each warehouse to be compliant with company procedures and ISO processes.

Negotiate set up inbound / outbound transportation and all logistic procedures, LTL, truckload, overseas containers and local couriers.

Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance or logistics quality management.

Develop and conduct formal training to ensure personnel maintain proficiency in computer operations and establish policies and procedures for asset control.

Caviar Food Delivery / Assistant Warehouse Manager January 2019 – February 2020

Preparing and completing warehouse orders for delivery or pickup according to schedule

Receiving and processing warehouse stock products

Performing warehouse inventory controls and keeping quality standards high for audits

Warehouse Manager / La Centrale Miami July 2017 – December 2018

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)

Receive and process warehouse stock products (pick, unload, label, store)

Perform inventory controls and keep quality standards high for audits

Keep a clean and safe working environment and optimize space utilization

Complete diary logs into inventory

Report any discrepancies

Communicate and cooperate with supervisors and coworkers

Operate and maintain preventively warehouse vehicles and equipment

Follow quality service standards and comply with procedures, rules and regulations

Warehouse Manager, The Betsy - South Beach February 2011 – July 2017

Run site with safety and efficiently as top priorities

Audit daily Purchase Orders

Create new inventory reports

Update and maintain new inventory process

Data entry for all parts/materials within the warehouse

Track warehouse on-hands of parts, truck on-hands of parts

Ensure all warehouse safety is being upheld.

Participate and add value to weekly safety meetings

Unload freight from trucks as they come in

Organize freight on shelves/racks, staging areas, and lockup cage.

Ensure that all technicians/project managers understand how to add/remove items from new inventory process.

Utilize forklift to help carry heavy doors/door parts

SKILLS

good teamworking skills

managerial skills

time management ability

interpersonal skills

verbal and written communication skills

logical reasoning

numerical skills

technical skills

IT skills.



Contact this candidate